Quick Facts About Europe Nails
Europe Nails has a mix of positive and negative comments, which can help us evaluate its strengths and weaknesses. Let's analyze each comment and understand the implications for the salon.
The initial comment states that the employees have no cosmetology experience and mishandled gel nails, resulting in discoloration and possible cracks. This raises a significant concern about the lack of expertise and proper training of the staff at Europe Nails. Clients generally trust nail salons to have knowledgeable professionals who can perform treatments correctly and ensure customer satisfaction. This negative review highlights a weakness in the salon's service quality and competence.
However, the next comment provides a contrasting opinion from a satisfied customer. This person praises an employee for fixing their nails and producing beautiful nail art. The positive feedback suggests that there might be some skilled and talented staff members at Europe Nails. This could be considered a strength for the salon, indicating that there are some individuals who excel in their work and can fulfill customer expectations.
Another customer compliments Andy for being sweet and gentle during a full set of acrylics. This positive feedback indicates excellent customer service skills and gentle handling, which can attract and retain clients. It highlights a strength in the salon's ability to create a positive and comfortable experience for their customers.
The same customer later provides an additional positive review, mentioning that a mistake was made but promptly rectified by the employee. This demonstrates a favorable aspect of the salon's customer service, as they take responsibility for their errors and strive to correct them. It displays a commitment to customer satisfaction and offers a redeeming quality for Europe Nails.
Yet, another customer had a negative experience, claiming they were refused service even though someone else was taken in. This suggests poor customer service, possibly led by the owner or manager. Inconsistent treatment of customers can drive clients away and harm the reputation of the salon. This negative review highlights a weakness in the salon's overall customer service and professionalism.
A positive comment praises Kelly for her wonderful work, emphasizing the quality and longevity of the nails she provides. This feedback suggests that Europe Nails has at least one exceptional nail technician who excels in their craft. The ability to provide long-lasting nails signifies a strength in their service, as clients value durability and longevity in their manicures.
One customer observed that the salon appeared to be empty during their visit, despite its prime location at the mall entrance. This raises concerns about the salon's ability to attract customers and suggests a weakness in its marketing or visibility efforts. A lack of foot traffic can be indicative of a weaker customer base and potential financial struggles for the salon.
Lastly, a client had a disappointing experience with dip nails that chipped and cracked only four days after application. This negative feedback suggests a weakness in the salon's execution and quality of nail services. It raises concerns about the skill level of the employees who performed the service and implies that Europe Nails may not consistently deliver high-quality, long-lasting results.
In conclusion, Europe Nails has both strengths and weaknesses based on the comments provided. Positive feedback highlighted talented nail technicians, excellent customer service, and great-quality work that lasts for weeks. However, negative reviews exposed issues with inexperienced staff, poor customer service, and subpar nail services. Addressing these weaknesses and building upon the strengths could help Europe Nails improve its overall reputation and customer satisfaction.
Best TL Reviews
These people have absolutely no cosmetology experience. I would NOT trust them with your money or nails. I went to cosmetology school and the first thing we learned about gel nails is that you don’t cure it more than 2 times or the nails will get discolored and possibly crack. This guy have me stick my nails u see the light literally 10 times! My nails are now brown!!! I do not live in greensburg and I refuse to drive all the way back there to get them redone. And they will not give me a refund. Second worse nail job and experience I have ever had. Train your employees!
The person who fixed my nails was AMAZING. I walked out the door with beautiful art on my fingertips. The only negative thing I can say is I didnt think to ask for my manicurist's name. Another employee recognized my ring tone (Kim possible beep *dun dun dundun*) and he seemed really cool too. All around friendly atmosphere! *peep the galaxy flippin' finger*
I got a full set of acrylics done and loved them!! Andy is super sweet and so gentle!! I will definitely be back!!
*Edit*
Once again I am super happy with the service!! I went back tonight and everyone was super sweet! She made a mistake and as soon as she noticed it, she fixed it! I don't know why there are such bad reviews on this place, I absolutely love it here! Definitely making them my regular nail place!
I was a walk in after I scheduled at a different place and they told me four hours later than my appointment time . The girl at Europe Nails did a great job I love my nails definitely getting them done by her every time ????
He told me that he could not take me but I sit there and someone else walk in and he took her instead of me. Never will come back. Rude on November 23 2022
Kelly is a absolutely wonderful! Appointments are kept quality of work and cost is amazing! My Nails last me at least 3 weeks!
This place looked absolutely dead yesterday when I was at the mall, I was sitting across from it for an hour on a bench waiting for my girlfriend and I didn't see any customers enter the store. It has a prim location right at the entrance to the mall, you'd figure it would be busy.
I was there last Thursday on December 3 at 5:30 pm, it is now December 7. I got tips put on, with dip. I never had dip before and when i said i wanted a full set with powder color (instead of gel) i thought i was going to get a solar color. He did tell me it would be dip, and i said that was fine (since i never tried it before and i would give it a go). I did ask how long dip lasts and the younger male said 3 weeks. It is now 4 days later, 2 nails have completely chipped/broke off, and 3 others are cracked at the tip of the plastic nail. I will not be back.
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Europe Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 09:00 PM |
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| Tuesday | 10:00 AM - 09:00 PM |
| Wednesday | 10:00 AM - 09:00 PM |
| Thursday | 10:00 AM - 09:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 10:00 AM - 09:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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