Quick Facts About Lee Spa Nails
Lee Spa Nails is a salon that has received mixed reviews from customers. While some have had positive experiences and praise the cleanliness, friendliness, and quality of service, others have had negative experiences and expressed dissatisfaction with the rushed and rude service, poor nail and polish application, high prices, and issues with nail breakage.
One of the strengths of Lee Spa Nails, according to one review, is the cleanliness of the salon. Cleanliness is an important factor for many customers when choosing a nail salon, as it contributes to a pleasant and hygienic experience. Additionally, some customers have mentioned that they have been going to this nail spa for a long time and have been satisfied with the care given to their nails, indicating a level of consistency and reliability.
Another strength mentioned in a positive review is the friendly staff. Being friendly and approachable is crucial to establishing a positive rapport with customers. It helps create a welcoming environment and fosters customer satisfaction. Several customers have also mentioned the massage chairs as a positive aspect of their experience, which suggests that the salon provides a comfortable and relaxing atmosphere.
On the other hand, the negative reviews highlight several weaknesses of Lee Spa Nails. One of the most frequently mentioned weaknesses is the rushed and rude service. Customers have expressed their disappointment with feeling rushed to choose a color, rushed through the nail and pedicure process, and receiving hurried and unsatisfactory results. This contributes to a negative overall experience and tarnishes the reputation of the salon.
Another weakness brought up by multiple customers is the poor quality of nail application and polish. Complaints of chipped nails shortly after a visit and marks or missing polish on nails reflect a lack of attention to detail and craftsmanship. This can be a significant deterrent for customers seeking a salon that provides long-lasting, high-quality results.
Furthermore, the pricing at Lee Spa Nails has also been raised as a concern by some customers. The dissatisfaction with the prices is emphasized when the service received does not meet expectations. Customers have expressed a feeling of overpaying for a rushed and unsatisfactory experience, which can discourage repeat business and negatively impact the salon's reputation.
Some customers have also mentioned issues with nail breakage after a brief period of getting their nails done. This suggests a weakness in the quality of materials used or the technique employed. Nail breakage is frustrating for customers, especially if they have paid a significant amount for the service. It raises concerns about the durability and longevity of the nails done at Lee Spa Nails.
In conclusion, while Lee Spa Nails has received positive feedback for its cleanliness, friendliness, and customer loyalty, its weaknesses primarily lie in rushed and rude service, poor nail and polish application, high prices, and issues with nail breakage. These weaknesses can significantly impact customer satisfaction and deter potential customers from visiting the salon. Addressing these areas of improvement is crucial for the salon to create a positive and consistent experience for all customers.
Best TL Reviews
I hate to leave negative reviews, but we had an awful experience at this salon. My daughters wanted to have their first manicures and were so excited. The ladies were very rude and rushed. They slapped a book on the counter and rushed them to choose. Then she cut my daughter’s finger and dumped antiseptic on it without any explanation. Then the price was insane. I just wanted to leave a warning for others, so they wont experience the same thing. It is best to drive a little further for a better experience.
Went in on a Thursday and by Friday night my nails looked like this. Completely chipped on every single nail. The same lady also did my pedicure and said she dug out an ingrown toenail but I’m pretty sure she gave me one and now have an infection. Wouldn’t recommend to anyone and will never go back here!!
Terrible experience. I wish I could give no stars. My mother and I came to get two simple manicures and the women assigned to us not only rushed us when picking a color, but rushed through the whole manicure as well. Salon or spa visits are usually a time to relax. These women did not even shape out our nails, they gave us a two second hand massage, and painted our nails HORRIBLY - we had marks and missing nail polish on most of the nails. When we went to pay they charged us $30 for two manicures that didn’t even last 15 minutes TOTAL, I swear we were in the salon for 10-15 minutes and some of that was picking out a polish. I asked for some type of compensation or discount due to our negative experience and the man at the counter tells us he cannot do anything but try to fix the nails... hence the word TRY. They should have been done correctly in the first place. Lack of good customer service. I am never coming back here again and will definitely be telling everyone I know to AVOID this place.
*****BUYER BEWARE****
I will never go back to these people again as u can see by the 2 photos 6 of the nails broke less than 2 weeks after having them done what's worse i didn't even feel the break the other 4 i had to use finger nail clippers to cut them down this is a total waste if 40.00 that I could have spent on my grandchild VUSIT THEM AT UR OWN RISK
I got the shortest acrylics possible (due to work) and I paid $50 with out tip for them…. That’s honestly crazy. Not to mention the nail tech didn’t put acrylic on half of my nail, didnt paint it either... pricing is awful.. I had a better experience at WALMART getting my acrylics done.. I will NEVER BE RETURNING!!!
I have had nothing but good service from this company. I have gotten Pedicures, regular, and Dip Powder nails. My nails have never chipped, I usually wait 3-4 weeks to get my nails and pedicure done again. I have always had a great experience with this salon. If you are expecting to walk in to a zen music, zen smelling salon, then you have set too high of a bar, but if you are looking for good quality zip in and out of there salon, then this is the place to go. I have been coming here for 2 1/2 years.
Amazing!! Management and the staff gave my group stellar service!! We called ahead for appointments and they accommodated a group of us getting Mani/pedis for a wedding we are attending this weekend. So grateful to them for making our girls day enjoyable. Will definitely be back and will recommend them to friends!
I have been going to this nail spa since they opened. They are clean, friendly and take good care of my nails...Happy place. Love the massage chairs.
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Lee Spa Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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