Goodfellas Barber Shop

56 Washington Ave, Chelsea, MA 02150 United States of America

Open Today: -

Quick Facts About Goodfellas Barber Shop

Goodfellas Barber Shop has received mostly positive comments, highlighting the strengths of the establishment. However, there are also a few negative comments that point out some weaknesses. In order to provide a comprehensive analysis, both the strengths and weaknesses of Goodfellas Barber Shop will be discussed below.

Strengths: 1. Exceptional service: Many customers praise Goodfellas Barber Shop for providing outstanding services and making them feel great. Customers often leave the shop feeling like a million dollars, indicating the high quality of their work and attention to detail.

2. Skilled barbers: Several customers have mentioned the skills of the barbers at Goodfellas Barber Shop. They appreciate the barbers' abilities to give them perfect haircuts and shaves. The use of hot towels and attention to conditioning the skin during a shave has also been appreciated.

3. Professional and efficient: Many customers describe the barbers at Goodfellas Barber Shop as professional, straight to the point, and focused on their work. They appreciate the dedicated and efficient service that allows them to get in and out of the shop quickly.

4. Good atmosphere: The shop is often described as having a great environment, with a chill atmosphere and awesome music. Customers enjoy the laid-back and friendly atmosphere, making their visit to the barbershop a positive experience.

5. Customer loyalty: Several customers have mentioned their long-term loyalty to Goodfellas Barber Shop, with some going there for over a decade. This indicates high customer satisfaction and trust in the barbers' abilities.

Weaknesses: 1. Threatening behavior: One customer had a negative experience with a barber who threatened them for leaving a one-star review. Such behavior is completely unacceptable and can be seen as a major weakness of the establishment. Goodfellas Barber Shop should prioritize resolving conflicts in a peaceful and respectful manner.

2. Inconsistent results: Some customers have mentioned uneven haircuts and beard shape-ups. It seems that there may be some inconsistencies in the skills of the barbers, as different customers have had different experiences. This can lead to a lack of confidence in the reliability of the service.

3. Customer service issues: A few customers have mentioned negative experiences with customer service, such as bad customer service and the accidental cutting off of a customer's beard without rectifying the mistake. These incidents suggest a lack of professionalism and attentiveness to customer needs.

In conclusion, Goodfellas Barber Shop has various strengths that have been praised by customers, including exceptional service, skilled barbers, professionalism, efficiency, and a good atmosphere. However, there are also weaknesses that need to be addressed, including threatening behavior, inconsistent results, and customer service issues. By addressing these weaknesses, Goodfellas Barber Shop can continue to build on their strengths and improve the overall customer experience.

Best TL Reviews

Everytime I have gone there, I left feeling like a million dollars!! They make you look and feel great. And it’s a great environment in there also…

The guy with tattoos white male who works there threatened me because I left him a one star review for flaking on me when he was cutting hair with everyone except me, he was with a friend and they approached me in an almost violent matter. For the record, I was never rude to him but had I approached him like he did me it looked like they would have jumped me 2 on 1. Skinny kid with tatts has bo chance though I do kickboxing.

Bomb place For a haircut, wouldn't go nowhere else. Been going now for almost 11 years. Let's try another 11. If you haven't got a cut from Goodfellas yet. Then you don't know what a real haircut is ,atleast not an up to date style.

Recently started going here and so far it's def my favorite barbershop!Like everybody else I grew up going to Santiago's but lately I found the perfect most professional barber at GOODFELLAS. This dude is no joke he's straight to the point,cuts you up perfectly and gets you out as fast as possible!everyone in the shop is all business from what I've noticed.They all mad chill and play awesome music.All kinds of genres from what I've heard so far.Personally I'm not a fan of barbers that sidetrack when they cut hair but that's a personal preference. Not everyone is the same. Wich is why this barbershop and this barber is perfect for me.

One of the barbers I had was nice, left me a bit uneven on beard shape up, but the older gentlemen, had bad customer service, shape up was mad uneven on the beard, and accidentally cut off some of my beard and just left it.

Been going here since they first opened. Haven't gone to another barbershop since. Just minutes away from home. They'll get to you quick and do a great job cutting hair to your liking. Great atmosphere.

I have been going to Goodfellas for about 12 years. ALWAYS get a good cut. I usually get a haircut and shave. Theres nothing better than a close shave with a razor in a skilled hand. They use Hot towels and take the time to condition the skin. They do get busy, but a quick call or txt and you now what time is best. I should also mention my girlfriend is a hairdresser and I still go to Goodfellas.

They took their time and energy to do my son hair. They were very patient. Definitely coming back.