Symon Auto Wash

+1 814-255-6802

925 Menoher Blvd, Johnstown, PA 15905 United States of America

Open Today: -

Quick Facts About Symon Auto Wash

Symon Auto Wash place has both strengths and weaknesses based on the comments provided.

One of the strengths mentioned is that the car wash does a good job cleaning the outside of the car. Customers were satisfied with the wash and felt that their cars looked nice after the service. Additionally, the staff members who worked on the cars after the wash were praised for their solid work, particularly in detailing the inside of the vehicles. Customers noted that their cars looked brand new after these additional services.

Another strength highlighted in the comments is the honesty and integrity of the staff. One customer mentioned that they had accidentally left money in the car, and the staff not only found it but also placed it where it could easily be retrieved. This demonstrated a level of trustworthiness and professionalism from the employees.

On the other hand, there are several weaknesses mentioned in the comments. One of the main criticisms was the pricing of the car wash services. Some customers felt that they were overcharged for the quality of service they received. It was mentioned that the basic $11 car wash option was sufficient, and the more expensive options did not deliver the expected results. There were complaints about dirt left on the car after the wash, stains on the mats, and dirt still on the sides of the vehicle. Some customers felt that the cost did not justify the quality of the service.

Another weakness mentioned is the lack of attention to detail. One customer described how the staff did not properly clean the raised white letters on their truck, and they made little effort to remove a stain caused by a fuel treatment spill. This lack of effort and attention to detail was seen as a major disappointment, especially considering the higher pricing of the services.

There were also complaints about the customer service provided by the owner. Some customers felt that the owner was dry and rude, which created a negative experience. Additionally, one customer mentioned that the inside of their car was not properly vacuumed, and the windows were smeared after the service. This lack of attention to the interior cleaning and the resulting dissatisfaction contributed to the overall negative perception of the car wash.

In terms of pricing practices, it was noted that the car wash passes on the credit card processing fee to the customer, which some customers found unfair. They felt that the business should absorb this cost instead of passing it on to the customer.

In conclusion, Symon Auto Wash place has strengths in terms of its ability to effectively clean the exterior of cars and provide thorough detailing services. The honesty and integrity of the staff are also commendable. However, there are weaknesses in the form of high prices for mediocre service, lack of attention to detail, poor customer service from the owner, and passing on credit card processing fees to customers. Addressing these weaknesses could greatly improve the overall customer experience at Symon Auto Wash place.

Best TL Reviews

The car wash was worth maybe 6$ for what they did. They left dirt and said pay for the detail package for more l.

Over priced and dont do the job. If you want to get your car washed just get the basic 11 dollar car wash . I took the luxury wash and the inside still has stains mats not done properly and the sides still dirty even marks on the outside of the car wash . Dont see any plus from the 8 dollar car wash at sheetz .

I had the luxury wash cause the underside of my vehicle needed sprayed also I just had new tires and wheels put on they didn’t even clean the raised white letters I had a fuel treatment spill on the side of the truck it went Thur the wash came out the treatment was still on there they saw it and made little to no effort to even try to get it off they staff seems to be so use to doing just enough to get by that they will put not even a little effort into removing a stain I came home used some dawn dish kudus and water and just the smallest amount of rubbing and it went away for 36 dollars they need to be better and actually try to satisfy the customer but they are so used to going Thur the motions it won’t change

No complaints here, waited about 20 mins for a carwash choose the cheapest option @ $11.00, outside only, very satisfied with the wash. Good place. Prices are higher but that's for cleaning inside the car. Highly recommend this place.

Go to sheetz pay for the car wash, take some quarters go vacuum your own car out. The owner was very dry and rude. The inside of my car didn’t look like it was vacuumed- windows were smeared. Outside looked nice though. But if you want something done right just do it yourself. Not worth the $28.74 for the “luxury” package????????‍♀️

I have been going here for years, but I had an exceptional experience yesterday!

I took my mother's car for cleaning, Armor-All treatment and vacuuming.

Upon completion, there were two $20 bills on her console that had not been there when we exited the car.

The money had been stuck under or beside a seat, and no one knew it was missing. It would have been easy for the person who found it to pocket it. Instead they placed it where it could be found.

I appreciate the honesty and integrity of those who worked on her car yesterday!

They detailed the inside of my 10 year old SUV. When I picked up my car, the inside looked brand new.

Car wash mechanism does a good job and the guys working on your car after do solid jobs. It is a bit pricey but your car will be clean. They pass on the CC processing fee to the customer when they can simply write that off.