Sukay's African Hair Braiding

+1 662-892-8593

6399 Goodman Rd, Olive Branch, MS 38654 United States of America

Open Today: -

Quick Facts About Sukay's African Hair Braiding

Sukay's African Hair Braiding place has received a mix of positive and negative comments, which indicates that there are both strengths and weaknesses to be discussed.

One strength of Sukay's place is the professionalism of Sukay and her team. Multiple comments mention that the service is quick and efficient, allowing customers to get in and out of the salon without any issues. This highlights the team's ability to manage their time effectively and provide prompt service to their clients. Additionally, another comment mentions that the finish looks of the braids are always beautiful, indicating that the salon produces good-quality work.

Furthermore, Sukay's place is appreciated for creating a relaxing and peaceful atmosphere. One client specifically mentions their experience being great and enjoyable, suggesting that the salon provides a comfortable environment where customers can feel at ease throughout the braiding process. This emphasis on creating a pleasant experience for clients can contribute to customer satisfaction and loyalty.

On the other hand, there are several weaknesses highlighted in the comments. One major issue mentioned is the tightness of the braids. Multiple individuals state experiencing discomfort and difficulty sleeping due to the tightness of the braids. This indicates that the salon may need to improve their technique to ensure that the braids are not excessively tight, thus prioritizing customer comfort.

Another weakness mentioned is the rudeness of the staff. One comment describes the staff as "ruff and rude" while braiding the hair. This suggests a lack of customer service skills and poor interaction with clients, which can significantly impact the overall experience and customer satisfaction. Improving staff demeanor and communication skills would be necessary to address this weakness.

Additionally, there are complaints regarding poor service and communication in relation to the type of hair required for certain styles. One customer expressed frustration about being given the wrong instructions for purchasing hair and having to go back multiple times to obtain the correct type. This highlights a lack of clarity and proper communication from the salon, leading to confusion and inconvenience for the customer. Clear and accurate communication is important to avoid such issues and provide a satisfactory experience.

Furthermore, there is a comment mentioning a significant delay in starting the appointment. The client was told to arrive at 10 am but had to wait until 11 am for the stylist to begin. This indicates a lack of punctuality and time management, which can lead to frustration and dissatisfaction among customers. Respecting customers' time is crucial in maintaining a positive reputation and ensuring repeat business.

In conclusion, while Sukay's African Hair Braiding place has strengths in terms of professionalism, efficiency, and a relaxing atmosphere, there are weaknesses concerning tight braiding, rudeness of the staff, communication issues, and delays in starting appointments. Addressing these weaknesses would be essential for improving the overall customer experience and enhancing the reputation of the salon.

Best TL Reviews

Have anyone experienced sickness after leaving??

My hair was so tight I couldn’t sleep! They were nice coming in but while

Braided extremely ruff and rude.

This is by far the WORST hair braiding experience I've EVER encountered!!!! The style I requested was not what I received. I should have known from how many times it took her to start the braid. I was given signs when I looked at the lady that finished before me &Her hair was horrible. These AFRICANS CANNOT BRAID. They left a braid of my hair only?!!!! Like who does this ? I almost caught a case in her about my hair. They know they can't braid! You wont EVER have to worry about me coming pass this shop. Help a friend and tell her not to go here. What I asked for What I got

Sukay and her team is very professional and you get in and out. They also do great work

The service was fantastic. My hair is beautiful and everyone has loved it.

I love these ladies. They are very nice and do an excellent job. Finish looks are always beautiful

This experience was a great one!it was very relaxing and peaceful.

I have visited Sukays for the last time. Recently went in and asked for individual passion twist and asked what type of hair I needed. Was told “Passion twist hair from beauty supply” by Sukay. I continued to question the type of hair she was referring to and she informed to go to the beauty supply and ask for “passion twist” hair. I did just that and was given crochet hair. Upon arriving back at the shop, they told me I had the wrong hair. I asked again what type of hair and again Sukay explained that I needed freetress deep twist hair. After getting the hair and going back, the lady started working on my hair and Sukay tells me that I again bought the wrong hair and she could not do passion twist with the hair. I argued that I purchased exactly what she told me. They could have just told me they can’t braid with certain hair and I would have moved accordingly, but did not. I asked for a style that could be used with the hair. After leaving, I lost a braid the same day and another within a week. Braids looked as if I’d had them up for a month. Called to request a redo of a different style and was told I’d still have to pay but would take 20.00 off. I just took as a loss and will never go back. Just beware if you are not getting box braids or any style that uses the synthetic hair that they provide you will not have a good experience and will waste money! Do not recommend.

Was told to come at 10am, and several others were also told to come at that time. Sukay kept telling me here sister was coming to start my hair. She did NOT come and get started until 11am. Only 1 person was on my hair. I did not leave until after 5pm. Respect me time as a customer as I respect your time as a business.