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Tropical Nails

+1 330-386-7370
16280 Dresden Ave L2, East Liverpool, OH 43920 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About Tropical Nails

Tropical Nails place has received a mix of positive and negative comments from customers, which provide insights into the strengths and weaknesses of the establishment.
Starting with the strengths, one customer mentioned that their Gel Polish lasted for 2 weeks and their nails grew fast after using the french tip dip. This indicates that the salon offers long-lasting and durable products and services. Additionally, another customer praised Vinny for doing a great job on their nails and mentioned that the salon was very clean. This suggests a high level of professionalism and cleanliness within the establishment. The mention of the staff being friendly also indicates that the atmosphere is welcoming and pleasant for customers.
Furthermore, one customer described their experience as the best they have had in a long time, emphasizing the cleanliness, friendliness, and excellent service they received. This highlights the dedication of the staff and their ability to provide a positive and satisfying experience for customers.
On the other hand, there are several weaknesses pointed out by customers. The most significant issue raised is the expensive prices. Some customers felt that the services provided were not worth the high cost, particularly in the case of the Gel Polish that started coming off after just a couple of days. Additionally, one customer mentioned that their granddaughter's Gel Nails with Tips came off just three days after getting them done, which they found to be very disappointing. This suggests that there may be some quality control issues with the products or techniques used by the salon.
Another weakness highlighted is the lack of expertise and attention to customer preferences by some of the staff. One customer mentioned that the lady didn't do their nails as requested and kept asking about a certain type, despite showing a picture of what they wanted. This suggests a lack of understanding or communication between the staff and customers, leading to dissatisfaction.
Furthermore, a customer mentioned that they had a bad experience with the owner, Tina. They described her as rude and disrespectful, and also expressed disappointment in the quality of the nail service provided by her. This indicates a potential issue with management and customer service within the salon.
Finally, one comment mentioned that the staff works hard and tries their best to stay ahead of schedule but asks for patience from customers. While this may be viewed as a positive attribute, it could also indicate that the salon struggles with managing appointments and providing efficient service.
In conclusion, Tropical Nails place has strengths such as long-lasting products, cleanliness, and friendly staff, which contribute to a positive customer experience. However, there are weaknesses in terms of high prices, potential quality control issues, lack of expertise and attention to customer preferences, and instances of rude or disrespectful behavior by certain staff members. These weaknesses should be addressed in order to improve the overall reputation and customer satisfaction of the salon.


Best TL Reviews

Tips and french tip dip
Still on and looking good after 2 weeks, nails grew fast ready for dip o. My own nails now.
They are too expensive and they don't do close to a good job. I have had my nails done there and the Gel Polish started coming off 2 days later. I took my Granddaughter there for my son and her Gel Nails with the Tips came off 3 days later, and she was soo upset because it was one of her Christmas gifts that cost my son $88.00 dollars. She doesn't know what she's doing, that's why she makes people pay $20.00 dollars before their appointments. We will never go there again. I know other people who feel the same, that's why she can't keep help.
Vinny was amazing! Vinny squeezed me in last minute, and did a great job on my nails! The salon was very clean, and staff is very friendly! I will definitely be going back!
Best nail place I have been to in a very long time! She was absolutely amazing! Very clean, very friendly. My toes and nails turned out better than I could of ever imagined. Service was the absolute best. Very pleased and will be back. Thank you, again ????
Do not recommend!!! Very expensive and not worth it. Worse pedicure I have ever had!! Cut me 3 times with the file... I will not return and recommend you stay far away
Lady didn't do as I wanted. She kept asking about a certain type even after showing her a picture of what I wanted. And didn't cut as short as I wanted them
This place is a joke and so are the people who work there! They are rude and disrespectful especially the owner Tina! She did a horrible job on my nails and was taking care of other customers leaving me to sit there waiting for her to come back.
These are some of the most hard working, high spirited women and funny gals you’ll come to meet! Just keep in mind to be patient because they’re doing their absolute best when it comes to staying ahead of schedule.

Tropical Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 06:00 PM
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:00 AM - 06:00 PM
Saturday 10:00 AM - 04:00 PM
Sunday Closed

How to go there

Location