Quick Facts About Fancy Nails
Fancy Nails Place is a nail salon that has received mixed reviews from customers. It is important to analyze both the positive and negative comments in order to understand the strengths and weaknesses of the salon.
Starting with the positive comments, there are a few strengths that stand out. First, customers have praised the skills of the nail technicians, particularly Lee and Katy. They have been commended for doing an amazing job and being attentive to details. This indicates that the salon has talented and skilled staff members who are able to provide high-quality nail services. The positive feedback about the technicians suggests that Fancy Nails Place values the expertise and professionalism of its employees.
Another strength mentioned in the comments is the efficiency and speed of the salon. Although there were a few instances where customers had to wait, they felt that the wait was worth it. This implies that despite being busy, the salon is able to provide efficient and timely services. The fact that customers were willing to wait indicates that Fancy Nails Place has a good reputation and loyal customers who are willing to be patient for their services.
Moreover, the positive comments also highlight the cleanliness of the salon. Although one negative review mentioned the lack of cleanliness, the majority of customers did not mention any issues regarding cleanliness. This suggests that the salon generally maintains a clean and hygienic environment, which is essential for any nail salon.
Customer service is another aspect where Fancy Nails Place has received positive feedback. Customers have mentioned that the staff members were polite and provided good customer service. This indicates that the salon values customer satisfaction and prioritizes treating customers with respect and professionalism.
Furthermore, the positive comments also highlight the long-lasting results of the nail services. Customers have mentioned that their nails did not chip and stayed intact for a long period of time. This suggests that the salon uses high-quality products and techniques that result in durable and well-maintained nails.
Moving on to the negative comments, there are a few weaknesses that need to be addressed. One recurring issue is the longevity of the nail services, specifically acrylic nails. One customer mentioned that her acrylic nails started popping off within days of getting them done, which is not typical for her. This implies that the salon may have inconsistencies in the quality of their nail services, especially when it comes to acrylic nails. The negative review also mentioned that the salon refused to address the issue or provide a refund, which reflects a lack of customer satisfaction and accountability on the part of the salon.
Another weakness mentioned in the negative comments is the inconsistency in the type of polish used. One customer mentioned being disappointed that the advertised no-chip polish turned out to be regular polish that required UV light. This can be misleading for customers and undermines their trust in the salon's services and advertising.
Additionally, there were a few negative comments about the customer service. One customer mentioned being treated rudely and disrespectfully by a specific nail technician named Kaitie. This indicates that there may be issues with the professionalism and demeanor of certain staff members. Consistency in customer service is crucial for any business, and negative experiences can greatly impact a salon's reputation.
Lastly, the negative comments also included concerns about the price and overall cleanliness of the salon. One customer mentioned that the salon was not very clean, while another felt that the services were expensive. These issues can deter potential customers and affect the overall reputation of the salon.
In conclusion, Fancy Nails Place has several strengths including skilled nail technicians, efficient service, cleanliness, good customer service, and long-lasting results. However, there are also weaknesses such as inconsistencies in the quality of nail services, misleading advertising, issues with customer service, and concerns about cleanliness and pricing. It is important for the salon to address these weaknesses in order to improve its overall reputation and customer satisfaction.
Best TL Reviews
First time at this nail salon and I have to say I LOVE ❤️ my nails, Lee did an amazing job and I will definitely go back to them after years of going to my prior nail shop my nails kept breaking. I found me a new spot,
FYI the bad reviews are unbelievable my experience was great
I was hesitant to go in due to the reviews but decided to anyway because my mom frequents here and her nails are always nice. I had to wait a bit because they were busy, but the wait was worth it. They were polite, and my nail tech did a wonderful job. With busy shops, I'm used to nail techs trying to rush and get you out so they can service the next person. However my nail tech worked in a calm and efficient manner and made sure the no chip that I got was right. So far my nails have not chipped and still looks like I just walked out of the shop. That is hard to say for a lot of places these days. Also 2 customers came in while I was there just to get gift cards. So I'm not sure about the bad reviews, but they are obviously a go to for many.
This is my first time ever writing a negative review about a place, but i got my acrylics done here and one nail popped off 2 days after getting them done and the 4 days later another nail popped off. Within 6 days two nails popped off, which has never happened to me within the 10 years I have been getting my Acrylics done. Typically my nails stay on for a month and I have to remove them myself. I was not doing anything crazy with my hands either. I went in to tell them what happened very politely and they told me I would still have to pay full price, so I left. I will not be coming back here. Place is not very clean as well.
I will never go to this place again. They advertise no-chip polish but it's regular polish and they sit you under the UV light. A waste of time and money and the customer service is ????.
Last minute decided to get a pedicure. Called and came right in and sat down. They were quick and Katy did a great job. Pedicure section is full...it wouldn't be packed if the reviews were true! I'll be back Katy !
Kelly is the best! I have been going to other places to try out in the area and she is hands down -above all! She is very attentive to details and gentle. Appts only w her. Book ahead.
Do yourself a favor and stay away from this place specially stay away from Kaitie she is extremely rude and disrespectful. Her hob is of poor quality does not listen, does whatever she wants and if you complain she has a horrible attitude and make you feel uncomfortable. There is plenty of nail places lady , you don’t need to treat the customers that way . I’m not going back is expensive, not too clean and she treats you like she is doing you a favor , Very dissatisfied l gave one star but deserves NONE
This picture is a gel overlay one week old ridiculous and when I went back to try and have them fix it they informed me that they cannot be liable for anything past three days r u kidding me so basically their work only last three days less known the week or two weeks it’s supposed too absolutely ridiculous and I will never return lee did these by the way do not recommend
Fancy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
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