Mod Nails

+1 805-346-2990

2530 I S Broadway, Santa Maria, CA 93455 United States of America

Open Today: -

Quick Facts About Mod Nails

Mod Nails place has received both positive and negative comments from customers, providing insight into the strengths and weaknesses of their services. In order to analyze these comments, it is important to consider factors such as customer satisfaction, attention to detail, cleanliness, professionalism, and communication.

One customer mentioned that there was no consideration for the cuticles during the service. This suggests a potential weakness in their attention to detail and care for the client's nails and overall experience. Additionally, another customer complained that the technician added the last layer of shine in a hurry, causing it to get on their skin and harden under the UV light. This indicates a lack of precision and possibly a rushed approach to the service. Furthermore, this same customer mentioned that their nails started lifting from the base within a week, which highlights a weakness in the quality and longevity of the nails.

However, there are positive comments regarding Mod Nails' selection of colors and effects. One customer mentioned that they love that the salon always has the latest paints and effects, such as holo-graphic, pearls, and cat-eye. This suggests a strength in keeping up with current trends and providing a wide range of options for clients.

In terms of customer service, there are mixed reviews. One customer mentioned that they were always happy with their nails from Mod Nails, noting that their nails never broke and the staff did not try to push different colors on them. This positive feedback indicates a strength in providing a satisfactory experience and respecting the client's preferences. However, another customer expressed disappointment when they walked in to ask for a set of acrylics and were rudely told that there was no time. This negative experience suggests a weakness in their communication and customer service.

Cleanliness is another aspect that has been mentioned in the comments. One customer mentioned that the station they sat at was not cleaned up from the previous client, and the salon's bathroom was described as being a "disaster" and "very gross." This points to a weakness in maintaining a clean and sanitary environment, which may be a cause for concern.

Professionalism also plays a role in the feedback received. One customer mentioned that during their visit, several technicians switched positions while working on their nails and pedicure, which made them feel uncomfortable. This suggests a weakness in maintaining a consistent and professional experience for customers.

Lastly, it is important to note a comment about a technician not properly removing old nail polish or painting over it. This indicates a weakness in attention to detail and customer satisfaction, as the technician did not address the customer's request to paint over the remaining blue polish.

In conclusion, Mod Nails place has strengths in offering the latest nail colors and effects, as well as providing satisfactory results for some customers. However, weaknesses are apparent in their attention to detail, cleanliness, professionalism, and communication, as mentioned in the comments provided. These weaknesses may affect customer satisfaction and can be areas for improvement for the salon.

Best TL Reviews

No consideration for the cuticle.

When the tech added the last layer of shine she did it in a hurry getting it on my skin and then hardening under the UV light. This a picture or my nails a week later and you can see how the nails are lifting from the base of the nail. This set cost me $65. I am not happy with my set of nails. Will not be recommending this salon.

I'm always happy with my nails from here. I've never had one break and they don't try to talk me into different colors. I love that they always have the latest paints and effects like hallowgraphic, pearls, cat eye, ect.

these nails are super cute! the nude is darker in person (which makes it look better and blends in with my skin tone) the camera just makes it look bright. the services was good too! i totally recommend

Mod nails was a different experience. I don't like to get my nails done so much, in fact this was my 1st time getting acrylic in over 10 years so I was a little nervous from the start.

We did a walk in at 530ish pm and got seated right away. The lady got right to work on my nails. I noticed the station wasn't cleaned up from the pervious client. In the middle of shaping my nails the lady switches with a man and he starts doing something completely different on my nails which made me nervous. She then proceeds to work on my sisters pedicure. She finishes my sisters nails quick and then got back to me. It was a simple design, I asked for a brown round tip with a white line underneath it. The man wasn't able to do the white line so the lady too over.

After she finished my nails, which I like, she got me going on pedicure. At first I was comfortable with her doing my pedicure since she had already done some work on my nails but then she switched with another lady and she did not look happy and I didn't feel welcomed. She was very rough with my nails but they came out nice. I just asked for white gel.

My acrylic manicure was $65 and mine and my sisters pedicure was $35 each. We gave $45 tip for the 3 to split.

It was overall good service, I just wish the place was much cleaner because not only was the station that I sat it not cleaned up but their bathroom is a disaster and very gross.

I walked in to ask if they had time for a set of acrilics and the lady working there yelled out no we don’t have time! And walked away

While everyone just stared at me. Definitely don’t recommend

I am very disappointed and extremely regret spending $35 for a pedicure. My pedicure was done by a nice gentleman named Jerry. I literally just left the salon and have now looked closely at my toes. Jerry did not clean the nails, and his polishing skills are very novice. Something I could have possibly done on my own. It hard to find a nice, professional and clean place to get your toes done. I dont do it often but I know I wont be coming here anymore.

vincent cut me, pulled me hard while twisting my fingers was rude and didn’t not do them how i showed at all I DONT RECOMMEND not worth the pay

I usually come here to do my nails because everyone I've had does a great job. Thought I came here today with the guy on chair 7 and I was disappointed. I had a blue nail polish when I had walked in and he did not bother taking it off completely, so I thought he would just cover it with the new nail polish later. As he was painting my nails, I noticed that he did not paint over the blue on the edge of my nail. I told him if he could paint over the blue and he did not and said it was on my finger. I did not want to argue with him so I walked out disappointment.