M&L Nail Spa

+1 678-969-9212

5450 Peachtree Pkwy, Norcross, GA 30092 United States of America

Open Today: -

Quick Facts About M&L Nail Spa

M&L Nail Spa, based on the comments provided, has several strengths that contribute to its positive reputation. Firstly, customers praise the clean, bright, and hygienic atmosphere of the salon. This is particularly important in the context of the ongoing pandemic, and it demonstrates that M&L Nail Spa takes the necessary precautions to ensure the safety and well-being of their customers. The implementation of a covid checklist, temperature checks, and handwashing protocols highlights their commitment to following proper health and safety measures.

Another strength of M&L Nail Spa is their wide variety of OPI gel polish. This allows customers to have a diverse range of colors and styles to choose from for their manicures and pedicures. Offering a diverse selection of gel polish can attract customers who are looking for a specific shade or brand.

The positive customer experience is another strength of M&L Nail Spa. Many customers mention the friendly and professional staff, with specific praise for Sonny, Lee, and Holly. The staff makes an effort to learn their customers' names and greet them personally, adding a personal touch to the salon experience. Additionally, customers highlight the consistent quality of service they receive each time they visit. This indicates a high level of skill and professionalism among the staff members.

The pricing at M&L Nail Spa is consistently mentioned as being affordable and reasonable. Customers appreciate the value they receive for the services provided. The fact that the salon welcomes walk-ins is seen as a positive aspect because it allows for flexibility in scheduling appointments. Timely service is also mentioned, with customers noting that they do not experience long wait times and that the staff does not rush to complete services.

Moreover, M&L Nail Spa has built a loyal customer base over time, with one individual stating that they have been visiting the salon since 2009. This indicates that the salon has provided consistently excellent service over the years, leading to customer loyalty and positive word-of-mouth recommendations. This long-standing reputation can be seen as a strength of the business.

Despite the overwhelmingly positive feedback, there are a few concerns or potential weaknesses that are mentioned briefly. One comment suggests that there may be some confusion regarding the salon location and prices, indicating a need for clarity and proper communication. While this is a minor concern, it is crucial for the salon to address any potential misunderstandings to ensure customer satisfaction.

In conclusion, M&L Nail Spa appears to have several strengths that contribute to its positive reputation and customer loyalty. These include its clean and hygienic environment, wide variety of gel polish, friendly and professional staff, affordable pricing, and overall positive customer experience. By addressing the minor concerns and maintaining their quality of service, M&L Nail Spa can continue to thrive and attract more customers in the future.

Best TL Reviews

The atmosphere is clean, bright, and hygienic. Since the pandemic I have not seen a nail salon that followed protocol as they do. The first thing they did was a covid checklist, checked my temperature, and had me wash your hands. They have a wide variety of OPI gel polish. They did a great job on my eyebrows. My brows are naturally thin and sparse but they made them look groomed.

I LOVE M&L!! They are my go to place. Even after we moved I still choose to drive to them to get my nails done! Sonny, Lee, and Holly are all extremely nice and professional! They make a point to learn their customers' names and greet you by name when you call and when you walk in. Sonny does my nails just how I like them every time, Holly and Lynn are amazing with my pedicure, and Lynn gets my eyebrows on point every time! Love their prices and the environment. I highly recommend making an appointment. The only time they turn customers away is if their appointment book is full and they are very adamant about honoring appointment times and valuing their customers' time.

I have been coming to M& L Nail Salon since 2009 when I relocated to the area. I have always gotten the BEST service and highly recommend you try them whenever you are in the area

Relaxing day. Service is good and really affordable. The ladies took good care of my girls. Walkins are welcomed wich ia a good thing because I always forget to make an appointment. We will be back

My daughter and I love this place. It’s always our go to for manicures or pedicures. Everyone is always so friendly and they always do an amazing job. Highly recommend them.

Magnificent service! Patient, thorough & friendly, even within an hour of closing. Love their massage chairs as well. I'll definitely be back!

I think the most recent reviews are for another nail salon as this salon does not charge that much - their prices are regular prices… not $250… and they aren’t on TikTok… Maybe you are thinking of the one on Sugarloaf Pkwy? This salon has nice people, regular pricing, and is clean… there seems to be some confusion.

THE BEST employees ever!! The guy that does my acrylic nails is the best, so understanding, so sweet, so talented. Not much more to say the place is nice and clean and there’s not much of a wait time for walk ins. They’re quick but also take their time and don’t rush to get you out of their chair. Their prices are also unbelievable, the best in town. Would 100% recommend this place to anyone. Will definitely be bringing all my girlfriends here.