Quick Facts About Crown Me Gorgeous Beauty Salon (Virgin Hair Boutique)
Strengths of Crown Me Gorgeous Beauty Salon (Virgin Hair Boutique):
1. Professional and Kind Staff: Customers consistently mentioned the professionalism and kindness of the staff, particularly Christina, the stylist. This shows that the salon values customer service and creates a friendly and welcoming atmosphere.
2. Beautiful Salon Environment: Multiple comments describe the salon as beautiful and clean. This indicates that Crown Me Gorgeous Beauty Salon has invested in creating an aesthetically pleasing space for customers to enjoy their salon experience.
3. Quick Service: One customer mentioned that their appointment, which included getting their daughter's hair done, was completed within two hours. This suggests that the salon is efficient in delivering its services, allowing customers to save time and have a stress-free experience.
4. Talented and Experienced Stylists: Customers praised the skills and professionalism of the stylists, particularly Landa. This demonstrates that the salon employs talented and experienced staff who can deliver high-quality services to their customers.
5. Positive Reviews and Recommendations: Many customers highly recommend Crown Me Gorgeous Beauty Salon and consider it their favorite salon. This indicates that the salon has built a loyal customer base and has a positive reputation within the community.
Weaknesses of Crown Me Gorgeous Beauty Salon (Virgin Hair Boutique):
1. Inconsistent Service and Communication: One customer mentioned multiple instances of their appointments being canceled, rescheduled, and eventually being turned away without receiving the service they had paid for. This demonstrates a lack of consistency and effective communication on the part of the salon, which can lead to customer dissatisfaction and frustration.
2. Poor Quality Hair Extensions: A specific complaint was raised regarding the hair extensions sold and installed at the salon. The customer mentioned that the install was terrible, with tracks continuously coming out and excessive shedding. This indicates a potential quality control issue with the products and services offered by the salon.
3. Lack of Availability: The customer who had their appointments canceled multiple times also mentioned that there was no alternative stylist available to do their hair. This suggests a lack of contingency plans or backup stylists in place to handle unexpected situations, leading to inconvenience and disappointment for the customer.
4. Negative Interaction: The customer who had their appointments canceled multiple times also reported an unpleasant interaction with Christina, the stylist and owner. The customer mentioned feeling upset and discouraged throughout the process and expressed dissatisfaction with the way their concerns were handled. This indicates a potential issue with customer relations and conflict resolution within the salon.
Overall, Crown Me Gorgeous Beauty Salon (Virgin Hair Boutique) demonstrates strengths in terms of professional and kind staff, a beautiful salon environment, quick service, talented stylists, and positive reviews and recommendations. However, there are weaknesses related to inconsistent service and communication, poor quality hair extensions, lack of availability, and negative customer interactions. It would be important for the salon to address these weaknesses to ensure consistent customer satisfaction and maintain its positive reputation.
Best TL Reviews
It was our first visit. Christina was very professional and kind. She answered all questions prior to my daughter’s appointment and the day of the appointment was stress-free. The salon is beautiful! Everything was in order. We had an 8:30 am appointment and we were out at 10:30 am. My daughter’s hair was beautiful for her Sweet 16 Party! She received a lot of compliments. I highly recommend this salon.
Christina is an amazing stylist and the only person I trust with my hair!! Also the salon is so beautiful and clean!! #1 salon in Atlanta!!
My favorite salon in GA. My only one now. Everyone is so friendly and amazing at what they do.
Ive been going here for over 2 years and never left disappointed. Christina provides a safe and beautiful place to come and get any hair services done. Thank you for always taking care of my hair and also your lovely ladies in shop !
The salon is beautiful and has great customer service! The stylist my wife and I go to is Landa and she is amazing!! She is very sweet and takes great care of us every time we visit her. She is very talented and we love her spirit. We have never had a bad experience and always feel and look great when we leave.
Christine and microlinks... that's a hard NO. The install was terrible. I had to go get it fixed 2x the first week! The tracks were continuously coming out. The hair sheds more than any hair I've ever had. This was the biggest $500 disappointment EVER. The $50 weave shop was much better. I mean for the price point you'd expect
to at least be able to wear it for 2-3 weeks...not the case here. STOP...save your money...turn around run if you must.
I am ALWAYS pleased when I walk in and out looking and feeling fabulous with my stylist. She is very skilled and professional. There’s never a long wait time, always effective communication and most importantly she and her stylist have an exquisite eye for hair. Im never disappointed. I’m honored to say I’VE FOUND MY STYLIST! I recommend Crown Me Gorgeous to ANYBODY!
I had an appointment on Wednesday the 24th@4:30pm and Christina called me and cancelled. So she rescheduled the appointment for the next day which was Thursday the 15th@2pm, she called and cancelled she said she was no where around well I found out differently by mistake. So she rescheduled the appointment for tomorrow Friday the 26th@2pm. I went by the shop to see if there was someone else available to do my hair and I saw her about 1:10 p.m. and ASKED IF SHE WAS OPEN AND SHE SAID YES WHAT DO YOU NEED? I've been so upset each time we've had to reschedule. Are you for sure you're going to be able to make the appoitment tomorrow at 2pm? I just don't want to get discouraged again. This is what I was told! Are you the lady that asked me about the makeup today? And first you cannot ask anyone else in the shop to get your hair done when we already discussed about rescheduling you for tomorrow. I'm glad you saw me earlier! You seen me dropping off stations like I told you through the phone. Now I'm not able to do your hair at all and no one at the shop is available as well, please find someone else to do your service please and thank you! This is after I already went and spent 200 dollars on getting the Extensions put in my hair like she told me to do.
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