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U.S. Nails

+1 518-218-0792
1813 Western Ave, Albany, NY 12203 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About U.S. Nails

Strengths:
1. Friendly and attentive staff: Many customers have praised the staff at U.S. Nails for being kind, accommodating, and providing excellent service. Ling, Amy, Anglia, and Moon have all been specifically mentioned for their exceptional service and skill.
2. Quality work: Multiple customers have mentioned that they were satisfied with the end result of their services at U.S. Nails. Ling, Angie, and Amy have been specifically praised for their ability to deliver good results. Despite not being able to do a requested design, one customer still found the finished product to be satisfactory.
3. Clean establishment: Customers have noted that U.S. Nails is a clean salon. The requirement for clients to wash their hands upon arrival is seen as a positive indication of cleanliness.
4. Reasonable prices: One customer mentioned that the prices at U.S. Nails are reasonable. This can be a significant strength for attracting customers and retaining their loyalty.
5. Personalized service: Some customers appreciate the fact that the staff at U.S. Nails remembers their names, making their visits feel more personalized and creating a sense of connection.
Weaknesses:
1. Inadequate cuticle care: One customer complained that their nail technician did not provide proper cuticle care and instead used a rough and damaging method to remove the anc. This points to a lack of attention to detail and a potential weakness in their nail care techniques.
2. Inability to fulfill design requests: A customer mentioned that U.S. Nails was unable to do the design they asked for. While they still found the finished product to be acceptable, the inability to meet design requests can be a weakness in terms of customer satisfaction and meeting individual preferences.
3. Lack of specific technician mentioned: In some comments, customers praised the services they received from specific nail technicians, such as Ling, Amy, Anglia, and Moon. However, some comments do not mention the name of the technician, which may indicate a lack of consistency in service quality across all staff members.
4. Limited perspectives: The provided comments only represent the opinions of a few customers. To gain a more comprehensive understanding of the strengths and weaknesses of U.S. Nails, a larger sample size of customer feedback would be required.
5. Lack of information on other services: While the comments focus primarily on nail services, there is no information provided on the range or quality of other services offered at U.S. Nails, such as waxing or facials. This limited perspective may not fully reflect the overall strengths and weaknesses of the establishment. Overall, U.S. Nails appears to have several strengths including friendly staff, quality work, a clean establishment, reasonable prices, and personalized service. However, there are also areas for improvement such as ensuring proper cuticle care, enhancing the ability to fulfill design requests, and maintaining consistency in service quality across all staff members. To gain a more comprehensive understanding, additional customer feedback and information on other services offered would be beneficial.


Best TL Reviews

I went here a few weeks ago and had my pedicure done by Ling. She was very kind and did a good job. She didn’t rush through the process and kept checking in with me to make sure I was okay. Will definitely visit again.
They ended up not being able to do the design I asked for, but the finished product still turned out pretty.
My only complaint is that the tech didn't do any cuticle care and she removed most of the anc by prying it off with a nail tip. I personally think that is a rough & damaging method so I'm not a fan.
Came here for the first time and the experience was unbelievable. I had a gel re-fill with Amy scheduled and the service was amazing. She did a terrific job and was super nice. She even gave me free lotion at the end too which was a nice surprise. The prices are reasonable and the place is also super clean. They make you wash your hands when you arrive which just proves that they are an overall clean establishment.
Very fast and beautiful!!!! Anglia did my nails very well I would highly recommend this salon this one tops them all and I have tried alot of nail salons. I'll definitely be coming back
Been going here for a while. I love that they know you by name which makes the visit personable. They do a very good Job. Angie, my nail tech does a wonderful job with my nails every time. Thank you. You’ve got a forever customer here ????
Have a friend that comes here and recommended it to me. Happy with the results and will return again ????
I've been to US nails twice now and both times I've been impressed. I always show pictures of what I want and they always deliver! Angie put a lot of hard word into this manicure and I love it. Thank you!!
I love this place and Moon is sooooo amazing!!

Place Pictures

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U.S. Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday Closed

How to go there

Location