Got Nails

+1 727-942-6517

41274 US Hwy 19 N #5106, Tarpon Springs, FL 34689 United States of America

Open Today: -

Quick Facts About Got Nails

Got Nails Place has its strengths and weaknesses based on the comments provided. Let's analyze them to understand the overall customer experience.

Starting with the strengths, Got Nails Place seems to have a friendly and welcoming atmosphere. Multiple customers mentioned the fast and friendly service they received from the staff. Cleanliness of the salon was also praised, indicating that the establishment maintains a high standard in terms of hygiene. Another strength mentioned was the range of services provided, including manicures, pedicures, waxing, and facials. This suggests that Got Nails Place offers a comprehensive beauty experience.

The comments also highlight specific staff members who provided exceptional service. Elaine and Nina were specifically mentioned for their expertise and attention to detail. The customers appreciated the time taken by these professionals to ensure a relaxing and enjoyable experience. This indicates that Got Nails Place has skilled technicians who can cater to specific preferences and deliver satisfactory results.

Additionally, some customers expressed their loyalty to the salon over many years, suggesting that Got Nails Place has established a loyal customer base. The positive experiences described by these customers indicate that the salon consistently delivers satisfactory results, which is a testament to its strengths.

However, Got Nails Place also has weaknesses highlighted in the comments. One significant weakness is the inconsistency in the quality of services provided. One customer received a different result than what was requested, indicating a lack of attention to detail and communication between staff members. Another customer expressed disappointment with the durability of their gel polish, claiming that it started cracking and peeling within days. These comments suggest that Got Nails Place may have issues with consistency and long-lasting results.

Another weakness mentioned was the pricing and value for money. One customer paid a substantial amount for their services but was dissatisfied with the outcome. The mention of extremely thick nails also indicates a lack of precision and skill in nail application. These comments suggest that some customers may feel that the services provided at Got Nails Place do not justify the prices charged.

Overall, Got Nails Place has notable strengths, such as friendly staff, a clean environment, and skilled technicians who can provide a range of beauty services. Additionally, the loyalty of long-term customers showcases the salon's ability to consistently deliver satisfactory results. However, the salon also has weaknesses, including inconsistencies in service quality, durability issues with gel polish, and concerns about pricing. These weaknesses highlight areas that need improvement to enhance the overall customer experience and maintain customer satisfaction.

Best TL Reviews

I always usually go to got nails for my gel acrylics preferably with Elaine because she by far has the most experience with acrylics. Today like usual i went with my friend but Elaine hadn’t been working, i chose to do a SIMPLE nail idea (coffin shape and the color was light pink) no difficult designs or anything. I showed an exact picture of what i wanted but walked out with something completely different because i was too frustrated to say anything to the nice lady. I am not upset with the lady that did my nails today that wasn’t my usual nail tech but however if you aren’t the best at certain nail styles please speak up and say that it’s not your expertise rather than letting the shy customer walk out with less money and something they aren’t happy with. First picture is what i asked for, followed by what i got..

Chair #5 did this work. Absolutely disgusted with my nails. Got a pedicure + gel polish on my toes and a full gel set on my nails, paying $10 each of the rhinestone nail. In total it came to $100 + the 20% tip I gave. This is what I got. I’m not even sure how this place has a 4.3 rating. Not to mention my nails are extremely thick. This really isn’t acceptable work and I’ll never be going here again.

As you can see, my nails aren’t the same size, the same length, or the same shape smh. Let’s hope I can find a salon to fix these hideous, poorly designed nails.

Updated review 2/28/2023: the gel polish started cracking and peeling after 3 days, almost all the polish was gone by the end of the week. This was very disappointing. Considering the price I expected it to last much longer.

Fast, friendly people. Very clean and nice inside. Good quality and excellent results. Nina was wonderful!

I love Got nails ???? I bin going there for 15 years never disappointed friendly clean happy to see you always making sure you're ok looking after every one never a wait time and if there is one it's worth the wait. I will never change look at my nails can be more please I love ❤ you got nails your the best ,your staff ???? is very well trained to great customer thank you Got Nails ???? ❤

Elaine (not sure if spelling is correct) has done my acrylic nail manicure and also a pedicure just this evening and took so much time to give me an amazing experience and it was very relaxing and some people will rush through it but she took her time to make sure that I was able to enjoy the entire experience and I got a French tip and she made them look beautiful! I've been to got nails many times and each time is very good I would recommend them to anybody! Thank you guys so much will be back very soon

Tony followed my wishes & did a wonderful job! I was comfortable and my nails look beautiful, it’s my best pedi ever!!

I had the best pedicure I have every had and I am 60!! Get pedis & manis every month!! Lee was excellent I choose volcano pedicure love it 2 hours of pure relaxation and beautiful nail!!

Thank you Lee and Got it Nails ????

I wish I lived closer you would be my shop!

Nina was great! She was professional fast she took care of me completely from Pedicure, manicure, to eyebrows and facial waxing. She is my girl to go! Thank you so much for taking care of me today!