Quick Facts About Beauty & Beauty Supply
Strengths:
1. Excellent customer service: The beauty supply place is praised for its great customer service. The owners personally greet customers and are always willing to assist with any questions or concerns. This personal touch sets them apart from other similar stores.
2. Wide product selection: Customers appreciate the fact that the store carries a range of products, including hard-to-find items like Dax Grease. This makes it a one-stop shop for all beauty and hair needs.
3. Cleanliness: Despite being busy, the store is consistently clean. This attention to cleanliness creates a pleasant and hygienic shopping environment.
4. Professional and unbothered staff: Even in the face of rude customers, the staff remains professional and composed. They handle situations with grace and calmly enforce store policies without being disrespectful.
5. Knowledgeable staff: Customers speak highly of the staff's knowledge about the products in the store. They value the advice and recommendations provided, which adds value to their shopping experience.
Weaknesses:
1. Employee behavior: One negative experience involving an employee yelling at a child is a major weakness. This behavior is unacceptable and should be addressed by management to ensure it does not happen again.
2. Customer service over the phone: Multiple customers complain about rude behavior and hanging up when trying to speak to management over the phone. This reflects poorly on the store and creates a negative image.
3. Card payment minimum: Some customers find the $5 card payment minimum inconvenient. They feel it would be more accommodating for the store to offer a one-time courtesy for new customers who are not aware of this policy.
4. Competing nearby stores: The convenience of the location is mentioned as a strength by some customers, but others express their intention to switch to a different nearby beauty supply store that may be more accommodating or have better policies.
Overall, the strengths of the Beauty & Beauty Supply place lie in its great customer service, wide product selection, cleanliness, and knowledgeable staff. These factors create a positive and enjoyable shopping experience for most customers. However, weaknesses such as employee behavior, phone customer service, card payment minimum, and competition from nearby stores need to be addressed to ensure continued customer satisfaction and loyalty.
Best TL Reviews
I skip every beauty supply store in my neighborhood to come here. The customer service is great. Growing up the owners of these type of stores never spoke unless it was about how much a product cost, not here. I’m always greeted by the female and the male operators of the store. This is the only place I can purchase Dax Grease, it’s always clean even when it’s busy and whenever I have a question they gladly assist me.
We had a very unpleasant experience at this shop, I wish I could give them no stars. I was with my child (3 years old) in the store, my child misplaced an item and when the employee saw that she went ballistic on us. I left the store and called their number to speak to a manager, then realized the rude employee was the one answering the phone, she didn’t let me finish the sentence and hung up on me, called again and she did the same thing, now third is a charm, another rude employee answered the phone and reiterated that my child misspelled her jewelry (worth probably $1-$3). I will get to the bottom of it and speak to management, to make sure that anyone screaming at a child in an effort to terrorize them will face legal consequences. SHAME ON YOU!
The cashier was very sweet and nice! Some Lady came in being rude and the staff was not rude back. The staff simply stated their store policy. And were not disrespectful.
I can’t believe this place is so close to
My house. Going to be my new beauty supply spot!
There’s so much I could say about this Store but it will become a book. I love Everything about this beauty supply. Leah & Gnee are amazing. So much knowledge of everything in the store. The energy is everything to me and these ladies are a breathe of fresh air. Going to shop there is like therapy. I don’t even mind spending the money when the customer service is A1. They are my local supplier for all my beauty/hair needs.
Front cashier woman was so pleasant.She was very helpful and informative. There’s was a rude customer that came in and went off because she did not like the store policy. Front desk employee kept it classy and was unbothered by the rude customer’s comments.
Very professional, nice staff, neat and clean store ! I have been going to the same store for 13 years. I was pushing for time and stopped in this one for the 1st time They have pretty much everything. I will be switching to this store going forward. One of the ladies helped style my hair with a detangler spray and gave me advice to add water to it at home. They have won a new customer
In response to the owner, my balance was $3.96 for the two pair of stockings I attempted to purchase. I now know that you can in fact purchase an item at your store, with card , under a $5 minimum. Just after I went another customer purchased a lip gloss under $2 and I have the receipt to prove it. Please do not attempt to discredit or lie in your response again. Thank you.
The fact that I can't use my card for a quick purchase is extremely inconvenient for an otherwise convenient location. I would have purchased and later returned with an understanding of the $5 card minimum had they offered it as a one time courtesy for a new customer. Will be looking for a nearby beauty supply store that will be more accommodating.
Never had my hair braided this amazing!! Very best hair braider ever! Will be a returning every time i come to Georgia. Thank you so much ????
Place Pictures
Beauty & Beauty Supply Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
Places
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