Quick Facts About Extra Kute Hair
Strengths:
1. Excellent customer service: Multiple comments mention the professionalism and friendly attitude of the stylists, particularly Ann, Kelli, Rhonda, and Lorenzo. This indicates that the staff at Extra Kute Hair place prioritizes customer satisfaction and creates a welcoming atmosphere for their clients.
2. Skilled and knowledgeable stylists: Comments highlight the expertise of the stylists at Extra Kute Hair place. Clients praise the quality of their haircuts, styles, weaves, colors, and natural hair services. This suggests that the stylists at the salon have a high level of skill and are well-trained in various techniques.
3. Informative and communicative stylists: The comment about Kelli specifically mentions that she was informative, which implies that the stylists at Extra Kute Hair place take the time to educate their clients about their hair and the services being provided. This can help clients make more informed decisions about their haircare.
4. Accommodating services: Extra Kute Hair place accepts walk-ins, which is convenient for clients who may not have the time to schedule an appointment. The ability to provide quality work for walk-in clients indicates that the salon is well-staffed and capable of handling a variety of styling requests.
5. Variety of services: The salon offers a range of services, including crochet hair, cuts and styles, sew-ins, box braids, natural hair styles, weaves, and colors. This indicates that Extra Kute Hair place can cater to a diverse clientele and meet a variety of styling needs.
Weaknesses:
1. Lack of professionalism: One comment mentions that Lorenzo, despite doing a good job on the braids, is not professional in his communication. The comment states that he does not respond to messages promptly. This suggests that there may be issues with customer communication and professionalism in his interactions with clients.
2. Price confusion: The comment about the gift certificate for a manicure and pedicure highlights a potential issue with pricing. The client states that they were not informed about the price difference for a shellac manicure and ended up paying more than expected. This suggests a lack of clear communication about pricing and potentially a need for improved transparency in discussing services and costs with clients.
Conclusion:
Overall, Extra Kute Hair place has several strengths that contribute to its positive reputation. The salon excels in customer service, with professional and friendly stylists who prioritize client satisfaction. The stylists are also skilled and knowledgeable, providing excellent haircuts, styles, weaves, and other hair services. The salon accommodates walk-ins and offers a variety of services, making it accessible and capable of meeting diverse styling needs.
However, there are a few weaknesses that should be addressed. The lack of professionalism displayed by Lorenzo in his communication with clients needs to be addressed, as prompt and respectful communication is essential for a successful salon experience. Additionally, the salon should work on improving transparency in pricing to avoid any confusion or surprises for clients.
By addressing these weaknesses and building on their strengths, Extra Kute Hair place can continue to provide high-quality services and maintain their reputation as a top beauty salon.
Best TL Reviews
My appointment was with Kelli. This is the second time she did my hair- first was crochet hair, second was a nice cut and style to repair damage. She was very informative and i will definitely be returning to her for future services.
WOW, finally I'm happy! Ann did my sew in and put a smile on my daughter's face with a beautiful cut and style. So professional and very knowledgeable. Finally I found my home beauty salon. Thank you Ann, God Bless You.
Great job rhonda Scott on my haircut she has a very positive attitude and she is very professional.
Definitely my new stylist Ann is her name & her assistant Diamond they are absolutely a great team together. I have very long hair and I am particular about who I allow to style it. I had been looking for someone and my search is over! Even the entire atmosphere is friendly. They have a lot to offer inside also but I only went to get my hair done. My head is thanking me. I not only reccomend this place but I have made Ann my new stylist can't wait to return.
Braids that I got for my birthday came out very cute, Lorenzo did my hair. Not very professional with his clients, DO NOT TEXT HIS NUMBER, he does not care to respond to you at all, he’ll respond MAYBE twice but that’s all.
Love this place, they accept walk ins, and do quality work! Got box braids for a 13yr old and he did a amazing job. He really takes pride in his work, he's very thorough and listens to his clients. My stylist name is Lorenzo, and he does amazing work!
I got my hair done by Rhonda and she slayed my hair! Super professional and I was a walk in! So happy I found this place. Book with Rhonda if you need any natural hair styles, weaves or colors. Great experience
I received a gift certificate for a manicure and pedicure.
The service was excellent and her skills were on par with others offering the same service.
She talked me into a shellac for my manicure and without realizing the price difference I agreed. Turned out flawlessly.
Be sure to confirm the final price of your service before allowing the cosmetologist/manicurist begins.
Place Pictures
Extra Kute Hair Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 09:00 PM |
| Wednesday | 09:00 AM - 09:00 PM |
| Thursday | 09:00 AM - 09:00 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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