Stormy's Chop Shop

+1 424-304-2080

2206 Artesia Blvd, Redondo Beach, CA 90278 United States of America

Open Today: -

Quick Facts About Stormy's Chop Shop

Stormy's Chop Shop has received a mix of positive and negative comments, highlighting both strengths and weaknesses. In order to analyze the strengths and weaknesses of the shop, we will examine the different aspects mentioned in the comments.

One of the strengths of Stormy's Chop Shop is its affordable prices. Customers appreciate the fair pricing and consider it a good value for the quality of the haircuts they receive. This is an important factor as it makes the shop accessible to a wider range of customers, including those on a budget.

Another strength is the barbers' skills in handling different hair types. Customers with curly hair express satisfaction with the cuts and are pleased with how well the barber managed their curly hair. This showcases the shop's ability to cater to various hair types, ensuring customers feel confident and happy with their haircuts.

Customers also appreciate the old-fashioned barber experience at Stormy's Chop Shop. The traditional ambiance and personalized service provide a unique and enjoyable experience for those seeking a traditional barber experience. This aspect adds a sense of nostalgia and attracts customers who appreciate the craftsmanship and authenticity of a classic barber shop.

Furthermore, it is worth noting that some customers have praised the friendliness of the barbers. They consider the barbers to be approachable and enjoy engaging in conversation during their haircut. This adds a positive social element to the experience and enhances customer satisfaction.

However, Stormy's Chop Shop does have weaknesses that have been highlighted in the comments. One noteworthy weakness is the inconsistency in meeting customer expectations. Some customers express dissatisfaction with the cuts they received, stating that they were nothing like what they had requested or shown pictures of. This inconsistency indicates a lack of attention to detail or communication between the customer and the barber, leading to unsatisfactory results.

Another weakness is the issue of customer service. Several customers have complained about being turned away at closing time, despite the shop technically being open. This lack of transparency and communication when turning away customers creates a negative experience and shows a disregard for good customer service. Additionally, one customer expressed disappointment when their appointment was not honored on time and the wait time was longer than anticipated. This indicates a possible issue with scheduling and time management, which can lead to customer frustration.

While Stormy's Chop Shop prides itself on being a barbershop and offering a good cut at a good value, there are customers who feel that the shop falls short in professionalism. One customer described their experience as unprofessional and others mentioned that they would not recommend the shop. These comments suggest that the shop may not prioritize professional conduct or customer satisfaction to the desired extent.

In conclusion, Stormy's Chop Shop has strengths such as affordable pricing, skilled handling of various hair types, providing an old-fashioned barber experience, and friendly barbers. However, weaknesses include inconsistencies in meeting customer expectations, issues with customer service, and occasional unprofessionalism. By addressing these weaknesses, such as improving communication with customers, honoring appointments, and ensuring consistent quality, Stormy's Chop Shop has the potential to enhance their overall customer satisfaction and reputation.

Best TL Reviews

The left is what I asked for and the right is what I received. Super unsatisfied and upset with my hair as I had long hair for 2 years before this cut. I gave specific instructions and even showed the picture and it is nothing remotely close even though he assured me he knew what he was doing. Would never recommend and do not plan on coming back here ever.

Great old school barber experience. Prices are totally fair and no complaints about the cuts. Will be back.

Third time I was turned away at 5:30pm. Doors wide open but the guy cutting hair just says "we're closed. Come back tomorrow". I won't give a negative star review tho. Just wished they had better customer service.

Got a great haircuts! I have curly hair and they handled it very, very well. My barber was great to talk to as well; super friendly.

Awesome shop! Happened to drop by right at lunchtime and Sway was nice enough to open up for my Dad who was jonesin' for one of his usual haircuts. ????????????

Bad, unprofesional experience.

I made an appointment, and arrived on time, but got told "15-20 minute wait " ok no problem, these things happen.

But after 20 minutes of waiting after my appointment time, the barber had finished one haircut, and just started cutting a 2nd guys hair. I guess the REAL wait time was 30-40 minutes.

Pretty disappointed that the reservation wasn't respected, but at least they could have told me the truth about the wait time....

This is a Barbershop. If you are extra fancy and need someone to build up your ego… or cater to your ocd…. Or want a 3 hour salon “experience “ … remember this is a barbershop. If you want a good cut at a good value this is a solid option. Don't go to a burger place and order sushi.

I've only had John cut my hair so far but they do a really good job. Love the old fashion Barber shop experience.