Quick Facts About Le Nails
Le Nails Place has both strengths and weaknesses based on the comments provided. In order to analyze them, let's start with the strengths.
One of the strengths mentioned is the ability to provide quick service for walk-in customers. This indicates that the salon has efficient staff who can accommodate customers without appointments. This is valuable for customers who may not have time to make an appointment or prefer spontaneous visits.
Another strength highlighted is the ability to deliver manicures and pedicures with long-lasting results. One customer mentioned that the regular nail polish they received lasted for two weeks, almost as long as gel polish. This indicates the use of quality products and skilled nail technicians who know how to properly apply and seal the polish, ensuring durability and customer satisfaction.
Additionally, the comments highlight instances where the nail technicians displayed good customer service. One customer mentioned that the lady who did their nails was very nice, talked to them, and provided the exact type of nails they wanted. Another customer spoke positively about a technician who stayed after closing to provide a pedicure. These instances indicate that the salon values customer satisfaction and goes above and beyond to meet their needs.
On the other hand, the comments also point out several weaknesses that Le Nails Place should address.
One commonly mentioned weakness is the issue of timeliness. Multiple customers reported waiting for their appointments, with one customer even waiting for an hour after their scheduled time. This indicates a lack of punctuality and effective scheduling, which can lead to customer dissatisfaction.
Another weakness mentioned is the inconsistency in the quality of service. One customer had a great experience with a male technician, while the lady who serviced another customer did a horrible job. This inconsistency in service quality suggests a lack of training or standardization when it comes to nail technicians' skills and techniques. It is essential for the salon to address this issue in order to maintain a consistent level of service quality for all customers.
There are also complaints about pricing. One customer felt overcharged for a plain set of nails, while another questioned the cost of fixing nails instead of getting a new set. These comments indicate a lack of transparency or fairness in pricing, as well as a potential inconsistency in prices charged for similar services. This creates an impression of being ripped off, which can harm the salon's reputation and discourage repeat business.
Lastly, there are comments that shed light on issues with the quality of work. Some mentioned nails being ruined shortly after application, with one customer specifically attributing the problem to wet polish under the top coat. Another customer complained about splotchy paint and rough edges. These comments suggest a lack of attention to detail or inadequate training in proper nail application techniques. It is crucial for the salon to address these issues to ensure customer satisfaction and maintain a positive reputation.
In conclusion, Le Nails Place has strengths such as the ability to provide quick service and deliver long-lasting results. There are also instances where the salon has displayed good customer service. However, the salon needs to address weaknesses related to timeliness, inconsistency in service quality, transparency in pricing, and ensuring the quality of work. By addressing these weaknesses, Le Nails Place can improve its overall customer experience and secure a loyal customer base.
Best TL Reviews
I had an apt for 2:15 was not seen till almost an hour later, got a full set paid 15 extra $ for gel. The next day two of my nails were ruined from wet polish under the top coat. Was told I must have done something to them. Bad experience and bad customer service.
They did a wonderful job i wanted them done for Valentine's day an this is what I wanted an these are my real nails an she free handed the heart an everything an I think she did amazing
As a walk in, I received quick service. I had a manicure and pedicure. I requested regular nail polish for my natural nails. It lasted 2 weeks, nearly as long as gel polish. The top coat was great, keeping my polish shiny and preventing chipping.
The lady that did my nails was very nice, talked to me, was gentle and did my nails exactly how I wanted them. How much does it cost for them to fix the nails you had done instead of getting a new set?
My friends and I got our nails done today. My friend, Gaby, and I got our acrylics done by a lady, while my other friend got hers done by a male. The lady did a horrible job. She over charged us, the paint on mine looks splotchy, and the edges aren’t smooth. My guy, however did great and he priced them correctly. We had to pay more because the lady checked us out. These nails were not worth $32. My friend’s nails are also short and crusty. They would look fine if the polish wasn’t messed up, but it is.
The staff was very nice and very accommodating they ended up doing total gel nails because I like my black tips with gold flakes and pink beds and then the lady even stayed after closing to do a pedicure for me I will most definitely go back
They ripped me off. I've been getting my nails done for 15 years... I'm no rookie. This woman charged me over $70 for a PLAIN set of nails. I'm used to paying no more than 40... I will never be back.
I think they were very sweet and my nails look beautiful, however the service is terrible. We had an appointment and waited almost an hour. I love my nails so so much though!
Le Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 09:00 PM |
|---|---|
| Tuesday | 10:00 AM - 09:00 PM |
| Wednesday | 10:00 AM - 09:00 PM |
| Thursday | 10:00 AM - 09:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 10:00 AM - 09:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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