Naples Nails & Spa

+1 239-591-0017

6420 Naples Blvd # 102, Naples, FL 34109 United States of America

Open Today: -

Quick Facts About Naples Nails & Spa

Strengths:

1. Excellent Customer Service: The salon is praised for its excellent customer service, with staff members described as friendly and personable. Customers appreciate the helpfulness of the staff and their willingness to accommodate their needs, even when they arrive late.

2. Attention to Detail: Many reviewers mention the salon's attention to detail, highlighting their professionalism and the quality of their work. Customers are satisfied with the level of precision and care given to their nails.

3. Experienced Staff: Reviewers mention specific nail technicians by name, indicating that they have been providing services for a long time. This suggests that the salon has experienced staff who have built a loyal customer base over the years.

4. Referrals: Several reviewers recommend the salon to others, indicating a positive experience that they feel comfortable sharing with friends and family.

5. Skill Level: Customers praise the results of their nail treatments, stating that their nails look beautiful and are done exactly as requested. This indicates that the salon has skilled technicians who can meet the customers' preferences.

6. Range of Services: The salon offers a variety of services, including gel manicures, pedicures, and even nail repairs. This allows customers to have all their nail needs met in one place.

Weaknesses:

1. Authenticity of Certificates: One reviewer questions the authenticity of the technicians' certification, suggesting that they may not be properly qualified. This raises concerns about the training and expertise of the staff.

2. Price: One reviewer mentions paying $50 for a refill, which they found to be expensive. Price could be a weakness for some potential customers who may be looking for more affordable options.

3. Lack of Owner Availability: A dissatisfied customer expresses a desire to speak with the owner but does not indicate if they were given the opportunity to do so. If there is indeed a lack of owner presence or availability, it may be challenging for customers to address their concerns directly.

4. Lack of Consistency: While the majority of reviews are positive, there is one negative review that includes pictures of unsatisfactory nail work. This suggests a potential inconsistency in the quality of services provided.

In conclusion, Naples Nails & Spa has strengths in terms of excellent customer service, attention to detail, experienced staff, referrals, skill level, and a range of services. However, there are potential weaknesses regarding the authenticity of certificates, price, lack of owner availability, and inconsistency in service quality.

Best TL Reviews

Can you go wrong with Lionel Richie? I think not! Excellent customer service, friendly, personable and clean and wait for it…. A station with Lionel playing in the background ????. What a wonderful way to end my day. And these people were SO helpful. I was rushing, I came there late but they still made time and were efficient. Before I left they made sure I got everything I needed including a bottled water. I’m grateful ????. I hope you try them and have the same experience. #enjoy and the rest is history ????????????

I have been getting my nails done here since middle school (I’m 27 now)! Don has done my nails for dances, homecoming, proms, and most recently my wedding. They are so, so sweet and always do so such a great job! ☺️

I can't even express how disappointed I am. Anyone who knows a little about nails would know how wrong this is. Is it so hard to get a certificate that is not fake? I swear these ladies learn on spot. I wish I could talk to an owner after paying 50$ just for the refill! But that's not the problem if the nails were decent. I'll leave you pictures so you could see for yourself...

They pay a lot of attention to detail and I loved that. They are also very professional and friendly at the same time, I would suggest this place to people I know. Thank you so much for such a wonderful experience, I will go back.

Lynn was really honest and helpful with a nail issue I was having from an out of state salon. She made my nails beautiful again and even helped me pick a color!

I recently discovered this salon. I looked them up on line and Don came highly recommended. I went in for a full set of gel nails and a pedicure and I was pleasantly surprised.

Don did an amazing job!! He does exactly what you want and even goes above and beyond. I would highly recommend Naples Nails and Spa!!! Give them a try and I know you will be happy!!!

They took me for a walk-in pedicure and it was amazing! All the dead skin removed from around my toes, nails straight and the polish looked great. I decided while I was there to get my nails redone too and they came out fabulous! I wish I got my nail techs name but she took her time and really did a wonderful job. The dip powder was flawless and could easily pass for acrylics but it’s all my natural nail under there! I don’t even live in Naples but I’ll probably start driving down just to get my nails done there from now on. 100/10 highly recommended.

I had a great experience today at Naples Nails. Cindi did a great job on my pedicure, and gave me a meticulous gel American manicure! I wish I had more time in Naples for another appointment.