Quick Facts About Modern Nails
Modern Nails has received both positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the salon, we will examine the comments provided.
Starting with the negative comments, several customers expressed their dissatisfaction with the quality of service at Modern Nails. One customer mentioned that the staff did not thoroughly check their work and rushed through the process. This lack of attention to detail can be seen as a weakness of the salon, as customers expect a professional and thorough service.
Another customer complained about the cleanliness of the salon. They stated that the staff did not clean up their fingers properly, leaving their skin dry and with remnants of nail polish. This reflects poorly on the salon's hygiene standards and can deter potential customers from visiting.
One customer was extremely disappointed with their nails, stating that they were left with glue residue and nails that were weak and prone to breaking. This highlights a weakness in the salon's ability to provide quality and durable nail enhancements.
In another review, a customer expressed their frustration with a particular nail technician. They described an instance where the technician did not listen to their preferences and ended up smudging and cutting their nails. This lack of attentiveness and communication is a weakness of the salon's staff and can result in unsatisfactory experiences for customers.
On a positive note, some customers expressed their satisfaction with the nail technicians at Modern Nails. One customer specifically mentioned Nina as their go-to technician, stating that she provides the best nails in town. This positive feedback highlights a strength of the salon, as they have skilled staff members who can deliver quality services.
Additionally, a few customers praised the friendly atmosphere and customer service provided by certain staff members at Modern Nails. This positive feedback suggests that the salon has some employees who excel in creating a welcoming environment for customers, which can be seen as a strength.
While one customer found the salon to be pricey, they still enjoyed the service provided by Brian and Maria. This suggests that despite the higher cost, some customers are willing to return for the quality of work provided by certain technicians. However, the pricing may still be perceived as a weakness, as it can deter potential customers who are looking for more affordable options.
Lastly, one customer appreciated the flexibility of walk-in appointments at the salon. This flexibility can be seen as a strength, as it allows customers to receive services without having to make prior appointments.
In conclusion, Modern Nails has both strengths and weaknesses based on customer feedback. The salon receives praise for the skill and friendliness of certain staff members, as well as their color selection and walk-in policy. However, they also face criticism for their lack of attention to detail, cleanliness issues, and instances of poor communication and service. It is important for the salon to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation in the industry.
Best TL Reviews
Absolutely 0 stars! Instead of looking over their work to make sure the paint is intact and not clumpy they push you off and go onto the next client. Unprofessional and don’t even communicate with you, instead laugh and speak a different language to each other (that’s not a big deal what so ever) but would have been nice to have a conversation with my fiancé instead she sat there and felt unwelcome and awkward.
This picture is what $40.00 gets you at this establishment and it’s pathetic. I would not recommend at all!
Edit: look how grey her fingers look. They do not clean up your fingers leaving your skin dry
Left with glue all over me, different shapes and sizes of coffin style nails and they feel so thin that if I bump them in the slightest bit they'll break off. Absolutely disappointed!!!
I am coming tomorrow to give this place another shot as I believe in second chances. I will update my status after appoinment!
My big toe was seriously messed up and even though it's a tiny bit uneven it looks way better than before! Great job and walk-ins are welcome! Just make sure you tip before you submit your payment ????????♀️ I screwed that up and felt really bad because I didn't have cash! Will definitely go back and definitely tip the young guy that did my toes!
Love Brian and Maria….. very friendly atmosphere!! My daughter and I always leave happy!!
Nina does an amazing job!!! The best nails in town.The only way you could have a bad experience here is if you were complaining so you get your nails done for free!! Friendly staff that's makes your time there relaxing and very enjoyable.
Love Brian and Maria! Very pricey though. Bring cash, they charge extra for credit/debit card use
My friend and I came here to get acrylics done. We were walk ins so it took a while for us to get our nails done but that is to be expected. Since they had appointments and were trying to fit us in we had two people work on our nails. One put on the tips and shaped them, then the other did the acrylic, then back to the first nail tech to finish them. The nail tech who did the acrylic part of my nails was not happy with the way the first nail tech did my tips. She shaped them wrong and put them on to far down my finger. Not to mention she made them to short and hard to work with. She had also noticed that i had gotten cut. The nail tech who did the acrylic was very nice. She explained to me why it is important to relax your hands to help them prevent nicks on the fingers. She did her best with what she had to work with. Then to get my friends acrylics done I went back to the first nail tech. My nails were simple, purple on all my nails but my ring finger and the ring finger had glitter. That is it. No design nothing just plain. She did not listen to the other nail tech when being told what colors I wanted and I had to stop her and tell her again. My nails are very smudged and sloppy. I can see where she didn’t spread the top coat. Then she filled my nails again. Cutting me on both thumbs and 2 other fingers. My ring finger having a deep cut. Once she finished with me she just left. She had had a bad attitude the entire time.
When i went to pay i asked for a bandaid from the lady who had done the acrylic part of my nails and she was shocked at the cuts on my fingers. She put some antibacterial stuff on my cuts.
I wish I knew the names of the 2 women but I don’t. I don’t think I will be going back as most of my nails are crooked, smudged, and fingers are cut and in pain.
went in with my mom and sister. i wanted a very simple gel french manicure, which took nearly an hour and it turned out messy and uneven. so messy she was picking polish off my fingers (huge pet peeve). my younger sister just want gel polish, no cutting or filing them, JUST polish. I had to tell her three times to put the file down, just put the polish on and she still filed her nails which is exactly what she didn’t want. whole encounter took two hours for a gel French manicure and gel polish on a child. my mother didn’t have time to get hers done after she said she’d only have to wait 30 minutes. only thing this place has going for it is the color selection, but after waiting 2 hours for mediocre service (at best) it’s not worth the time or money
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Modern Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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