Quick Facts About Kim Nail & Spa
Strengths of Kim Nail & Spa Place:
1. Friendly and helpful staff: The nail tech with glasses was described as friendly and provided a nice experience. This indicates that the staff at Kim Nail & Spa is attentive and creates a welcoming atmosphere for customers.
2. Reasonable prices: According to one customer, the prices at Kim Nail & Spa were reasonable. This suggests that the salon offers competitive prices for their services, making it an affordable option for customers.
3. Good service from Kim: One customer mentioned receiving fantastic service from Kim, highlighting her genuine attitude and making the customer feel satisfied with the experience. This indicates that Kim provides excellent customer service, ensuring that customers are happy with their visit.
4. Sanitary practices: A customer mentioned that the salon seems to use great sanitary practices. This is an important aspect for any nail salon, as customers want to feel confident that proper hygiene is maintained during their services.
Weaknesses of Kim Nail & Spa Place:
1. Inconsistent customer service: A customer expressed frustration and disappointment with the business, stating that they felt degraded and disrespected during their visit. This suggests a lack of consistent customer service, with some customers having positive experiences while others feel mistreated.
2. Difficulty in booking preferred technician: Another customer mentioned that it is hard to get the highly requested Kim as the technician, indicating that the salon may have challenges in managing their appointment scheduling. This inconvenience can lead to dissatisfaction among customers who prefer a specific technician.
3. Quality issues and overcharging: One customer claimed to have been scammed, receiving low-quality nails and being overcharged for services. This indicates a lack of quality control and transparency in pricing, which can negatively impact the salon's reputation.
4. Poor time management: One long-time customer mentioned waiting for two hours without being seen for their appointment. Additionally, other customers who arrived after them were seen before them. This suggests poor time management by the salon, leading to frustration and dissatisfaction among customers.
5. Rude and dismissive staff: Another customer mentioned experiencing rudeness from the nail tech, who got upset when questioned about the color and charged for services not provided. This highlights poor customer service and an unpleasant experience for the customer.
6. Limited color choices: A customer expressed a desire for more color choices, indicating that the salon may have a limited selection. This can be a disadvantage for customers who prefer a wide range of options when it comes to nail colors.
In conclusion, while Kim Nail & Spa Place has strengths such as friendly staff and reasonable prices, it also exhibits weaknesses in terms of inconsistent customer service, quality issues, poor time management, and limited color choices. These aspects should be addressed by the salon to improve overall customer satisfaction.
Best TL Reviews
I went in to get my nails removed and it was a nice experience. It was my first time coming to this salon for any services and I was happy with my choice. The nail tech with the glasses helped me and he was so friendly. The prices were reasonable from what I saw in the menu, the only service that was not listed on their menu is the nail removal which is $10. I Will definitely be going back in the future
Fantastic service and genuine attitude from Kim, you are amazing! See you soon. My birthday weekend is starting with awesome nails thanks to you :) nothing like feeling sexy! ... Grace Martell
Just wanted to post a little frustration...????I went in yesterday, to fix my nails and instead of feeling better I felt degraded. I’m not a confrontational or problematic person. Why does it seem like we are paying top ???? for our services, but yet feel like these business’s treat us like they are doing us favors. Like your business thankfully is still running because every single one of your customers. I know we all have bad days, but being rude to customers is a disrespect. Nothing towards Kim, she always seems to be as respectful and cheerful as she can, however, since she is highly requested it’s hard to get her at times. The older men in there seem to be very unhappy. And maybe losing me as a customer won’t affect the business but will give me a peace of mind to not feel disrespected.????????????
SCAMMED!! LOW QUALITY????????!! I literally paid $70 for a short v-cut “brown” french tip coffin nails with some poorly cheap gems… as the guy tech swatched my first nail it was not the color I wanted it was red. I told him and he just said “no no it’s fine”?? Whatever I let him keep it. At first he said it would be 45$. As we continued I wanted them long but he cut them extremely shorter than I wanted. As we went on he kept adding up the price saying “extra for gems, extra because they’re long” which they weren’t at all! He said okay it’ll be $75. I said okay no nvm just leave them brown, then he said okay $70. The girl next to me was paying $50 for some simple white long nails so I asked him why Is hers 50 and mine is 70 for the same thing but even SHORTER?? And he just pretended to ignore me and started to speak his Asian language laughing at me. Pretty sure they talk about us customers and they favor only some clients (ones that they personally know)! I paid with card and he took an extra 20 as a tip. They take a tip without asking as well as your card information when you’re not looking! These coffin nails were so rounded and not sharp at all I took them off once I got home. Worse nails I’ve ever gotten save your money and time.
Love this place, good price ., End service, nails ,wax pedicure Kim you are the best
I have been a customer for years and have spent quite a bit of money in this place. Today mind you I understand it’s a Friday but I waited 2 hours and was still not seen about 4 girls came in after me and were seen before me. I asked Kim how much longer till o would be seen? She answered by telling me I was next. I seen another girl get called before me again. So I decided to walk out I wasted my time. They obviously have no respect for other people’s time or schedule. Very rude I will not be going anymore they lost a long time customer. I do not encourage going to this place
Nail tech was rude, got upset when I asked the color was darker than the swatch. Charged me for cuticle remover and only did 1 foot. When I was ready to pay she asked if was going to give her a five dollar tip. Rude and very annoyed with questions! Don’t recommend
I had Tina as my technician. She did my pedicure and gel manicure. Overall great service. I wish they had more color choices, which is why I’m giving 4 and not 5. Their prices are reasonable and seem to use great sanitary practices.
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Kim Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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