Quick Facts About Nail Envy
Nail Envy, as described in the comments above, has both strengths and weaknesses. In order to provide a comprehensive analysis, a minimum of 500 words is required. Here is an in-depth review of Nail Envy based on the comments provided:
First and foremost, Nail Envy seems to excel in their art work and pedicures. One customer mentioned that the art work was beautiful, indicating that the salon has skilled nail technicians who can create visually appealing designs. Additionally, another customer praised the amazing work done during their pedicure, specifically mentioning that the technician was skillful. This suggests that Nail Envy employs experienced and talented staff members who can provide excellent service to their customers.
On the downside, one customer mentioned the importance of bringing cash to tip. Since the comment specifies that the customer would have tipped more if they had known they couldn't use their card, it can be inferred that Nail Envy primarily accepts cash tips. This limitation could be inconvenient for customers who prefer to tip using their card or those who do not carry cash regularly. It would be beneficial for Nail Envy to offer multiple payment options for tips to enhance customer convenience and satisfaction.
Nail Envy also stands out in terms of the wide range of nail colors they offer. One customer specifically mentioned that Nail Envy has more colors compared to another salon. This indicates that Nail Envy takes pride in providing a diverse selection of nail polish colors, allowing customers to choose according to their preferences. A wide color range is a positive aspect for customers who value variety and enjoy experimenting with different nail polish shades.
However, there seems to be a discrepancy in the quality of service provided by different stylists at Nail Envy, as mentioned by a customer. While one stylist named Lina was praised for being amazing, another stylist was criticized for a subpar performance. The customer expressed disappointment in the design, and more importantly, mentioned that their friend's fingers were unsatisfactorily cut, causing bleeding. This raises concerns about consistency in the skills and professionalism of the staff members at Nail Envy. Ensuring consistent high-quality service should be a priority for the salon.
Pricing transparency also appears to be an area of improvement for Nail Envy. A customer expressed confusion about the pricing difference between hers and her friend's services. While the comment does not provide any specifics, it suggests that the pricing structure at Nail Envy may be unclear or inconsistent, leading to confusion among customers. Establishing a transparent and consistent pricing policy would help customers understand the cost of the services they are receiving, reducing any potential dissatisfaction or confusion.
Another area of weakness highlighted in a customer comment is the dissatisfaction with the luxury manicure service. The customer expressed disappointment with the longevity of the polish and the lack of moisturization during the manicure. They felt that they had wasted their money and would have to redo their nails themselves. This indicates a deficiency in the quality and effectiveness of the luxury manicure service at Nail Envy, as the customer expected superior results compared to what they could achieve at home. Improving the quality and ensuring long-lasting results of the services is crucial for customer satisfaction and loyalty.
Conversely, another customer had a positive first-time experience at Nail Envy. They loved the service they received and mentioned that the technician took their time to ensure perfection. This positive feedback indicates that Nail Envy has the potential to provide exceptional service and leave a lasting impression on customers.
Furthermore, Nail Envy seems to excel in terms of speed and longevity of their nail services. A customer stated that they loved the fast service and that their nails lasted over two weeks. This suggests that Nail Envy prioritizes efficiency and offers durable nail treatments, providing value for money to their customers.
Additionally, a customer shared their positive experience after switching to Nail Envy from a different salon. The customer highlighted the attentive and personalized service they received, including the salon's ability to match the desired color and shape, as well as free-handing any design. This positive feedback signifies that Nail Envy values customer preferences and strives to exceed expectations by delivering personalized and high-quality services.
Regrettably, one customer had a negative experience at Nail Envy, mentioning rudeness, inadequate nail work, and unprofessional behavior from the staff members. The comment specified that the customer's nails were unevenly cut, excessively short, and poorly painted. The lack of a top coat was also mentioned, along with the staff members pressuring the customer to opt for gel paint. This comment highlights several shortcomings, including inadequate customer service, poor nail work, and pushy upselling tactics. These issues need to be addressed to enhance customer satisfaction and maintain a positive salon reputation.
In conclusion, Nail Envy possesses strengths in terms of their art work, skillful pedicures, wide range of nail colors, speed, durability, attentiveness to customer preferences, and overall pleasant atmosphere. Nevertheless, the salon faces weaknesses in their pricing transparency, consistency of service quality, longevity of luxury services, payment options for tips, and some instances of unprofessional behavior. By addressing these weaknesses, Nail Envy has the potential to become an outstanding nail salon that consistently meets customer expectations and delivers exceptional service.
Best TL Reviews
They did a beautiful job on the art work and the an who did my pedicure was absolutely amazing. I am so sorry that I did not get their names. On a note, bring cash to tip. I would’ve tipped more if I had realized I couldn’t put it on my card
Nail Envy definitely has more colors than Nail Art, and my stylist Lina was amazing. My friend’s stylist, however, not so much.
He cut up three of my friend’s fingers to the point of bleeding, made at least one crooked, and the design wasn’t good either. He’s what brought it to 3 stars.
Curious, but not a complaint, as to how hers were $80 something and mine were $60 something
I'm pretty unhappy about my luxury manicure that I had on Thursday. After polish was applied and dried there are little scratch marks along edge of nails by Saturday the polish is coming off and my hands/forearms feel the same as when I came in instead of moisturized. This certainly was not a 28.00 luxury manicure, I can do this at home but was treating myself for a change. I certainly feel as if I wasted my time and money on this visit especially since I will have to redo what I paid good money to have someone else do for me. The moisturizing I mentioned felt no different when I walked out of salon than when I got there. The polish is coming off more and more and it's only been 3 days.
This was my first time and I absolutely loved it! I cannot remember the
Ladies name who did my nails, but she was amazing! She took her time and made sure my nails were perfect before I left! I will definitely go back again!
I absolutely LOVE this place. They are so fast & the nails last over 2 weeks!! Definitely recommend
We have been going to a different salon and had nails coming off, sloppy work. We went to Nail Envy and haven’t looked back!! They really take their time to listen to what you want - looking at any pictures you share and will do the best to match the color, shape you want. Very impressed with their ability to free-hand any design! Trust me you’ll be very pleased with your results!
I have tried other places, but I keep coming back to Nail Envy. They are wonderful people! The atmosphere is relaxing. It's always clean. They have a very wide variety of nail colors.
They were completely rude the whole time , did not listen to what I wanted at all and my nails are not even . They cut them so short that my skin was showing and my nails look like a let a child paint them . They also did not put a top coat on it and was trying to pressure me to get gel paint the whole time .
Place Pictures
Nail Envy Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | Closed |
How to go there
Location
Places
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