Charms Got Nails

+1 909-599-3113

618 W Arrow Hwy, San Dimas, CA 91773 United States of America

Open Today: Closed

Quick Facts About Charms Got Nails

Charms Got Nails place has several strengths that make it a popular choice for customers. One of the most common positive feedback from customers is the friendly and welcoming atmosphere. Many customers have mentioned that the staff at Charms Got Nails are very friendly and not pushy, allowing customers to feel comfortable and relaxed during their visit. This is a significant strength as it helps create a positive and enjoyable experience for customers.

Another strength of Charms Got Nails is the cleanliness of the salon. Multiple comments highlight the cleanliness and organization of the salon, making it a hygienic and sanitary environment for customers. Cleanliness is essential in maintaining a good reputation in the nail industry, and Charms Got Nails seems to excel in this aspect.

The wide variety of polish colors, designs, and different powders is also highly praised by many customers. This variety allows customers to have more options and personalize their nail services according to their preferences. Having a wide selection of options is a significant strength as it helps attract customers with different tastes and preferences.

The fact that Charms Got Nails offers chrome polish and GelX is also mentioned positively. Offering these trendy and popular options shows that the salon is up to date with the latest nail trends and technologies. This can be seen as a strength as it helps cater to customers who are looking for specific services.

The presence of an ATM inside the salon is considered a convenience by some customers. Having an ATM eliminates the need for customers to go out and find another location to withdraw cash, making the transaction process more convenient.

While Charms Got Nails has many strengths, there are some weaknesses that have been mentioned in the comments. One of the weaknesses highlighted in a comment is the requirement to pay tips in cash. This can be inconvenient for customers who prefer to use cards for all their transactions. Not accepting card tips may deter some customers or create inconvenience for those who forget to bring cash.

Another weakness mentioned in a comment is the quality of the service provided when opting for a regular manicure instead of GEL. The reviewer states that she received mediocre service and a mediocre job on her hands because she didn't choose GEL. This suggests that the level of service provided may vary depending on the type of service chosen, which can be seen as a weakness, as all customers should receive the same level of quality and care regardless of the service they choose.

The limited selection of gel colors is also mentioned as a weakness in one comment. While the staff member at Charms Got Nails made an effort to color match the customer's preference, not having the exact color the customer was looking for can be seen as a limitation.

In summary, Charms Got Nails has several strengths that contribute to its popularity among customers. These include the friendly atmosphere, cleanliness, wide variety of options, and keeping up with trends in the industry. However, there are some weaknesses such as the requirement to pay tips in cash, inconsistent quality of service, and limited selection of gel colors. While these weaknesses may not be major deterrents for most customers, they are aspects that the salon could improve upon to enhance the overall customer experience.

Best TL Reviews

Very friendly, thorough, and clean. Pricing is what you'd expect. Be prepared to pay tips in cash. They have chrome polish and GelX.

This was my first time here at charmed nails despite some of the things I read I decided to give them a try I was very well pleased with my service… they were very friendly my nails came out very nice and just how I wanted them to.

Very clean, well lit and organized nail salon. Staff is very friendly and not pushy. Huge variety of polish colors, designs and different powders. Highly recommend! ATM inside. Tip is cash only.

I have tried different places and finally found the Queen of French manicure in the area. Her name is Lee and she is superb!

FYI the place has been fully renovated and it looks so good. Finally, clean, convenient and good!

I’m customer who comes in regularly, the fact I didn’t opt for GEL made the nail tech spend less time on my nail and provide mediocre service and mediocre job on my hands. I left with TWO messed up hand nails that no one seemed to give a care in the world about. Literally spend $50 on REGULAR pedi and a manicure my sister could have done for free.

My sister and I went on a Saturday morning and got sat down right away and only spent an hour getting full sets and pedicures. Very clean and friendly staff. My only downfall with this place is the limited gel colors. I didn't find the exact color I was looking for but I was impressed that the woman working on my nails tried her best color match it. To me, that meant she cares about her customers. Major plus in my book. I will definitely make this place my new spot.

We all left happy with our nails and pedi. I noticed everyone was loving their nails from here ????

This is a really nice place to go to get your nails or toenails done. The staff is super friendly and the place is always kept clean. This place is located at the San Dimas Station mall.