J J Nails & Spa

+1 616-396-7791

1111 Washington Ave # D, Holland, MI 49423 United States of America

Open Today: -

Quick Facts About J J Nails & Spa

J J Nails & Spa has several strengths based on the comments provided. First, the salon is praised for its personable and friendly staff who put in a lot of effort to ensure customer satisfaction. This is a significant strength as it not only creates a positive and welcoming atmosphere but also builds a loyal customer base. The nail technician Ricky is specifically mentioned for his professional attitude, great work ethic, and ability to keep a conversation, which contributes to a pleasant experience for customers.

Another strong point is the quality of the services provided. Multiple customers express their satisfaction with the manicure, pedicure, and nail dip services. They highlight the good work done by Ricky, who consistently delivers great results and attention to detail. This showcases the skill and expertise of the salon's staff and establishes them as a reliable option in the area.

Additionally, the salon is commended for its cleanliness and neatness. Customers mention that their nails look neat and beautiful, indicating that the salon maintains a high level of hygiene and a well-kept appearance. This is essential to ensure customer confidence and comfort, as cleanliness is a crucial factor when choosing a nail salon.

Moreover, the salon seems to have a growing customer base with customers who have been going there for multiple years. This implies that the salon has established a good reputation and has managed to retain customers over time. Repeat customers indicate that they are satisfied with the service and are likely to recommend the salon to others.

Despite these strengths, there are some weaknesses mentioned in the comments. One customer experienced discomfort during their nail appointment, with the nail technician burning their fingers with a Dremel tool and cutting their finger. The customer also felt that the nail technician did not communicate well and lacked friendliness. This incident suggests a lack of attention to detail and customer care, which can leave a negative impression on customers and impact their overall satisfaction.

Furthermore, another customer mentions a long wait time, suggesting a potential issue with salon efficiency and time management. While this comment doesn't provide specific details about the situation, a long wait time can be frustrating for customers and deter them from returning in the future.

In conclusion, J J Nails & Spa has several strengths that contribute to its positive reputation, including its personable and friendly staff, the high-quality services provided, cleanliness, and a growing customer base. However, there are some weaknesses related to an incident of discomfort during a nail appointment, poor communication from a nail technician, and a potential issue with wait times. Addressing these weaknesses and ensuring consistent customer care can further enhance the salon's strengths and overall customer satisfaction.

Best TL Reviews

I use this salon to get nails cut and clear dip to make then harder. They are very personable, friendly, and put in a lot of effort to make sure you are happy. I certainly recommend JJ Nails, Ricky does a great job.

I went in here to get a manicure and Pedicure, I moved to this area about 6 months ago and I’m trying to find a good salon. I walked in this morning, got looked up and down… I got my pedicure, that went great. What is terrible is that when she was doing my nails, she was burning my fingers with her Dremel. She cut my finger, and when I said ouch she asked me if I’d ever gotten my nails done before. I have gotten my nails done more than a dozen times… It has never hurt before, they’ve never used their dremel on the skin letting it sit there and burn someone. She barely talked to me. I will never use this salon again.

Ricky gave great service, professional attitude and has a great work ethic. He knows how to keep a conversation, and hes very respectful, and it makes that long wait go by fast. If you need a new nail tech, go ask for ricky!

I always get my nails done here by Rickie and he always dose an amazing job! I have been going for the past 4 years and they always end up perfect that was my latest set done by him and he did an amazing job! ????

I had my first Pedicure it was absolutely fantastic so happy thank you so much I definitely will go again

I get the dip. People are very friendly and do good work. I have gone other places but this is now my go to place.

I just moved to Holland a month ago. I went online searching for nail salons and looking at pictures. I came across JJ Nails & Spa. I went there, and felt comfortable & welcomed. The nail tech Ricky spoke to me and I asked him to do my nails, he did a wonderful job. I went back with my husband a few days later and we got pedicures I really like how Ricky does my nails and takes his time and makes sure I'm ok. He's the best nail tech at JJ Nails. I'd highly recommend this nails spa to anyone.

A very great service and attentive workers. Highly recommend this salon! My nails look really neat and beautiful!