Quick Facts About Essence Nails
Essence Nails has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, it is important to consider all of the feedback provided.
Starting with the positive comments, it is clear that many customers have had great experiences at Essence Nails. One customer mentions being a long-time patron of the salon and bringing a friend along every two weeks. This indicates that the salon has successfully built a loyal customer base. Additionally, this customer highlights the great environment, the sense of humor from the staff, and the stunning nail work. These positive attributes contribute to creating a pleasant and enjoyable experience for customers. Another customer also emphasizes the cleanliness of the salon and states that they only trust Tiffany for their gel manicures and pedicures. This speaks to the level of trust and expertise that the staff at Essence Nails have built with their customers.
Another positive aspect of Essence Nails mentioned in the comments is the level of personal attention provided by the staff. One customer specifically mentions that Tiffany takes her time with each client, suggesting that the salon values quality over quantity. This attention to detail and personalized service is likely appreciated by customers who want to feel pampered and valued during their salon visits.
Positive comments also mention the great designs created by the staff at Essence Nails. This suggests that the salon is skilled in creating unique and artistic nail designs, catering to customers who are looking for something beyond a simple manicure or pedicure. The fact that the staff is described as friendly and professional further adds to the strengths of Essence Nails.
On the other hand, there are several negative comments that should also be taken into consideration in order to identify the weaknesses of Essence Nails. One customer expresses disappointment with the duration and quality of their pedicure, stating that it was completed in only 17 minutes and was not worth the $35 price tag. This suggests that the salon may need to improve their time management and ensure that all services are provided to a satisfactory standard, regardless of the price.
Another negative comment mentions the high price of UV gel fills, with the customer expressing disbelief at the $65 cost. This indicates that Essence Nails may struggle to justify their pricing to certain customers and may need to reassess their prices in order to remain competitive in the market.
One of the most concerning negative comments involves a customer's upsetting experience with the owner. The customer describes their pedicure and gel manicure as subpar, with uneven polish. When they requested their cuticles to be cut, the owner reportedly began screaming uncontrollably, causing distress and embarrassment. This incident raises concerns about the professionalism and customer service exhibited by the owner of Essence Nails. It is important for a salon to provide a safe and welcoming environment for all customers, and this negative experience may deter potential customers from visiting Essence Nails.
In conclusion, Essence Nails possesses several strengths, including a loyal customer base, a clean and inviting environment, skilled and friendly staff, and the ability to create unique nail designs. However, there are also weaknesses that should be addressed, such as issues with time management, high pricing, and inappropriate behavior displayed by the owner. By addressing these weaknesses, Essence Nails can work towards improving the overall customer experience and maintaining a positive reputation.
Best TL Reviews
I have been going to this nail salon for many years ! A friend and I go every two weeks! We get gel manicures and regular pedicures! I also get my eyebrows waxed and wouldn’t trust anyone else! I wouldn’t trade Peter and Tiffany for the world! Great environment , always down for a good laugh and stunning nail work! As you could tell I couldn’t just show one picture to express what an amazing job they do! Highly recommended just book an appointment! They deserve it!
Essence nails is a great clean place to get your nails done. This is the only place I will get my gel manicure and pedicure in the Tristate area. Tiffany is amazing and takes her time with everyone she works with.
I have NO idea why people give them a bad review. I took my 2 daughters there with me today and it was a relaxing experience and I will definitely try to make it a once a month thing to do with my girls. Tiffany and I believe the owner (a gentleman) did an amazing job.
My pedicure was literally 17 minutes the guy did it for 35 bucks you would expect a good pedicure its was pathetic to say the least. I rather drive 30 mins to angel nails in Marshall creek spa pedicure 45 with 15 min massage. Your in that chair feeling relaxed and pampered. Don't waste your money.
Peter was a doll. He listens to
What I asked for and did an amazing job. And Tiffany has my wax on point. Make an appointment to see them. Walk ins are difficult cause they are BUSY!!
When I found out the price to get UV gel fills done, I decided not to use this salon. $65.00 for UV Gel fills??! Are they out of their minds? They better be rolling out the red carpet for the prices they charge. No, thank you!
Another great experience by Essence Nails! Love the designs they do! Always friendly and very professional.
My appointment was for a pedicure and gel manicure. The polish was uneven. When I asked for my cuticles to be cut the owner began screaming uncontrollably that he allowed me 1 hr only in the schedule and it was already 1hr 15 min long. He repeatedly ranted in front of other customers. Very upsetting experience. See photos of manicure I received.
Essence Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
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