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Polished Nails

+1 330-337-8888
200 E 2nd St, Salem, OH 44460 United States of America
Open Today: 10:15 AM - 07:00 PM

Quick Facts About Polished Nails

Polished Nails Place has received a mix of positive and negative comments from customers, highlighting both strengths and weaknesses of the salon. In order to provide a comprehensive analysis, this essay will discuss the strengths and weaknesses of Polished Nails Place based on the comments provided.
Starting with the strengths, many customers praised the cleanliness of the salon. This is an important factor for customers as hygiene is crucial in nail salons to prevent the spread of infections. The positive mention of a "very clean salon" indicates that Polished Nails Place prioritizes cleanliness, which contributes to a pleasant and safe experience for customers.
Another strength highlighted by a customer is the excellent pedicure service. The customer specifically mentions a deep tissue foot massage and paraffin wax treatment, which added to the overall relaxing experience. This suggests that Polished Nails Place provides high-quality pedicure services and prioritizes customer satisfaction.
Additionally, a customer was impressed by how their nails turned out exactly as they had pictured and expected. This indicates that the salon is capable of delivering results that meet customer expectations and can accurately recreate specific nail designs based on customer requests. Such attention to detail and ability to fulfill customer expectations is a significant strength for Polished Nails Place.
Furthermore, a customer mentions the convenience of the location and the variety of payment options available, including cash, card, and even checks. This suggests that Polished Nails Place takes customer convenience into consideration and strives to provide a hassle-free experience by offering multiple payment options, including some less common ones like checks.
Moving on to the weaknesses, one customer had a negative experience due to the lack of skill and professionalism of the nail technician. The customer mentions that the technician took too long, failed to fulfill the original request, and behaved rudely. This indicates a lack of competency and poor customer service from the specific nail technician in question. This incident reflects a weakness in the overall skill level and training of the salon's staff.
Another customer mentions that their nails were not done well and expresses disappointment. The customer's expectations were not met, indicating a lack of consistency in the quality of the service provided. This suggests a potential weakness in the attention to detail and overall competence of the salon's nail technicians.
Moreover, a customer mentions that the prices at Polished Nails Place are slightly high. While this comment does not indicate exorbitantly high prices, it does highlight a weakness in the salon's affordability compared to other competitors in the market. High prices can deter potential customers, especially if they believe they can receive similar services at a lower cost elsewhere.
Additionally, another customer complains about a rushed and unsatisfactory service. The customer mentions that the nail technician did not follow their desired design and skipped multiple steps, resulting in a disappointing outcome. This comment suggests a lack of attention to customer requests and a rushed approach to the service, potentially indicating a weakness in the salon's ability to effectively manage time and prioritize customer satisfaction.
In conclusion, Polished Nails Place has several strengths, including a clean salon, excellent pedicure services, and the ability to deliver results that meet customer expectations. However, there are also weaknesses, such as a lack of skill and professionalism displayed by some staff, inconsistent quality, relatively high prices, and occasional rushed and unsatisfactory services. Despite these weaknesses, it is important to note that customer experiences can vary, and not all customers may encounter the same issues.


Best TL Reviews

Very clean salon. Excellent pedicure. Thorough and relaxing. The deep tissue foot massage and paraffin wax treatment were the icing on the cake. My tootsies are happy ????
I was having a relaxed time until the lady that was doing my nails said I was taking too long and she had other customers… my original request I asked her to do she attempted and failed. She had no idea what she was doing. So she truly was the reason she took so long. And then when I was in the middle of getting the gems n things the way I wanted she said I was taking too long and started being very rude. Instead of me acting out I decided to wrap it up and just leave. I have nails I can see through and my nails weren’t complete. She charged me $80 on top of not even finishing her job. I don’t get to treat myself often. I am a full time mom and busy. If I could give this place a negative 20 I would. I was very polite with my requests and was never rude to her in any way. If we are paying for a service we should be able to get our nails the way we like just like they charge the prices they want to charge. First time here and the last.
Worst nails I’ve gotten :( really wanted to trust them since they had good reviews but I’m embarrassed. Had high hopes. My sisters weren’t much better either.
Did an amazing work on my nails.. called made an appointment and showed a photo of what i wanted and came out exactly as pictured expected
My daughter and I have mommy daughter days every now and then. Well, she wanted her nails done, again. I'm not from the area so I talked to a neighbor and she recommended Polished Nails. The location is very convenient and easy to get to. They prefer you to pay with cash but do take card, and one customer even paid by check. (There are few grocery stores that still take check, so I thought it was pretty cool) Anyway, my daughter got a full set and I got my toes done. I absolutely love the chairs they have. The price was fair. I would recommend checking them out. I will definitely go back.
I see all these negative reviews so I definitely wanted to leave my feedback because we had wonderful service. We both got a full set with cat eye gel polish. I also got my eye brows waxed. The only non positive is the prices were a little high. That didn't surprise me much tho because everything has gone up. I don't want y'all to not try them because of the negative comments. Please try them out for yourself and see.
I got a full set and pedicure. My nails have never looked better! Perfection ????
I usually have NO problems and love the outcome of my nails when I get them done but today I decided i wanted (the first picture) and he said he couldn’t do the design so he said he’ll do the one he knows and I told him that it would be better if he just painted the whole nail and he told me “no I’m not done “ and kept doing it his way. It took him a total of 35 min to do my nails and was in such a rush and skipped multiple steps, (I’m in cos school) I’m just so unhappy, I usually have no problems (second pic is what he gave me) I know it’s hard doing nails but what the heck :(

Place Pictures

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Polished Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:15 AM - 07:00 PM
Tuesday 10:15 AM - 07:00 PM
Wednesday 10:15 AM - 07:00 PM
Thursday 10:15 AM - 07:00 PM
Friday 10:15 AM - 07:00 PM
Saturday 10:15 AM - 07:00 PM
Sunday 11:00 AM - 06:00 PM

How to go there

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