Eyebrow Threading House

+1 312-455-0786

940 W Madison St, Chicago, IL 60607 United States of America

Open Today: -

Quick Facts About Eyebrow Threading House

Eyebrow Threading House, as evidenced by the comments provided, seems to have both strengths and weaknesses. In this analysis, we will explore these aspects in detail to provide a comprehensive understanding of the business.

One of the main strengths of Eyebrow Threading House is the satisfaction and comfort it provides to its customers. One commenter expressed how the staff member, Shabbana, took the time to involve the customer by giving them a mirror, ensuring their satisfaction with the threading. This level of attention and care is likely to create a positive experience for customers, increasing the chances of repeat visits and positive word-of-mouth recommendations.

Another strength mentioned by a customer is the friendly and fast service provided by the owner. These factors contribute to a positive customer experience, as they make the customers feel valued and appreciated. Additionally, the mention of normal prices indicates that Eyebrow Threading House offers competitive pricing in comparison to other similar businesses in the area, making their services accessible to a wider range of customers.

Furthermore, the positive review highlighting the clean and well-decorated store suggests that Eyebrow Threading House values creating a pleasant and inviting environment for its customers. A clean and well-organized establishment can enhance the overall experience and contribute to customer satisfaction.

However, there are also some weaknesses that are worth considering. One customer expressed dissatisfaction with the uneven results they received, with one eyebrow being substantially thicker than the other. This highlights an inconsistency in the quality of service provided, which can be detrimental to the reputation of Eyebrow Threading House.

Moreover, another customer had an extremely negative experience, describing it as the worst threading they have ever had. They mentioned the pain experienced, uneven results, and swelling, as well as broken hairs that were not properly removed from the follicles. These aspects indicate a lack of expertise and skill on the part of the staff member who performed the service.

Additionally, the comment regarding the incompetent and rude staff member who works on Tuesdays raises concerns about the consistency of the customer experience at Eyebrow Threading House. It is important for a business to consistently provide excellent service across all days of the week to maintain a positive reputation and ensure customer satisfaction.

In conclusion, Eyebrow Threading House has several strengths, including its attentive and comfortable service, friendly and fast staff, competitive pricing, and clean store environment. These aspects contribute to a positive customer experience. However, the identified weaknesses, such as inconsistency in results, lack of expertise from certain staff members, and potential rudeness, need to be addressed to improve the overall quality of service provided. By focusing on enhancing skill levels, ensuring consistency in service quality, and addressing customer concerns, Eyebrow Threading House can strengthen its reputation and attract more satisfied customers.

Best TL Reviews

I haven't allowed anyone near my eyebrows for over a decade because they've always taken more than I wanted. In this experience, she would thread then gave me the mirror often so I could feel comfortable. I am very satisfied and happy I finally tried her out, Shabbana is her name. Added a before so you can see how careful she was with my request.

This is the worst eyebrow threading I have ever received. As you see in the photo - completely uneven, one is substantially thicker than the other, and I can’t even get them evened out because the other one is far too thin. I asked for a cleanup and she took half my eyebrow off.

The owner is so nice, she’s fast and great at threading, and it’s a great price. Go here for eyebrow threading in Chicago!

My favorite spot downtown and have normal prices. I live in the Southloop a lady was charging 20$. I rather take this small drive better customer service and affordable prices!

RUN THE OTHER DIRECTION! Most painful threading experience I’ve ever had and also the worst results. They’re so uneven I look like I’m having a stroke! I said “just clean them up, keep the arch.” I have one straight across line on one side, totally took the top of my eyebrow clean off! Not to mention they’re swelling like crazy, another problem I’ve never had in the 13 years I’ve gotten my eyebrows done. I can feel hairs that were just broken off, not actually removed at the follicle. It was such an awful experience. If you value symmetry in your eyebrows, this is not the place for you. Learn from my mistakes while I grow these out for the next 3 months!

I love coming here to thread my eyebrows! The owner is such a lovely lady. As you can see in my photos, she shaped my eyebrows so well! I don’t trust anyone else in Chicago. The store is clean, neat, and well decorated.

Overall good, but avoid this place on Tuesdays. The main eyebrow threading lady is great but the one who is here on Tuesdays is entirely incompetent and completely rude.

Eyebrows look good get tons of compliments after I go here