Talk of the Town Salon

+1 910-488-0098

757 McArthur Rd, Fayetteville, NC 28311 United States of America

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Quick Facts About Talk of the Town Salon

Strengths: 1. Highly skilled stylists: Many of the comments mention the stylists' abilities and expertise, particularly with different hair types and styles. The stylists stay updated on the latest trends and techniques, ensuring they can deliver excellent results to their clients. 2. Welcoming and cozy environment: Several comments mention the salon's inviting and comfortable atmosphere. This creates a positive experience for clients, making them feel relaxed and at ease during their appointments. 3. Accommodating and flexible scheduling: Clients appreciate that the salon is able to fit them in for last-minute appointments. This shows that the salon values its customers and is willing to go the extra mile to accommodate their needs. 4. Personalized and attentive service: The stylists take the time to listen to their clients' needs and preferences, ensuring they deliver the desired results. They also provide helpful suggestions and tips for maintaining and styling hair. 5. High-quality products and equipment: The salon is noted for its use of top-notch products and equipment, which contribute to the overall satisfaction of clients.

Weaknesses: 1. Negative experience with a specific stylist: One comment details a disastrous experience with a specific stylist named Amber.C. This indicates that there may be inconsistencies in the quality of service provided by different stylists at the salon. It is important for the salon management to address this issue and ensure that all stylists meet the same level of skill and expertise. 2. Lack of mirror during styling: A comment mentions that the stylist had the client turned away from the mirror while styling their hair. This can be seen as a lack of transparency and may make clients feel uneasy or unsure about the final result. The salon should make sure that clients can see their hair throughout the appointment to avoid any misunderstandings or dissatisfaction. 3. Limited availability of preferred stylists: While many clients speak highly of specific stylists, such as Casey or Amber, it is not clear how easy it is to book appointments with them. If these stylists are frequently booked, it may be challenging for clients to secure appointments with their preferred choice, potentially leading to frustration. 4. Inconsistency in pricing: The comment about Jessie mentions a "very good price," which implies that pricing may not be consistent among the different stylists. This lack of standardized pricing can cause confusion among clients and may make it difficult for them to determine the cost of their desired services. 5. Lack of mention about additional salon services: Most of the comments focus solely on hair services, with no mention of other salon services that may be offered. This suggests that the salon may not have a diverse range of services available or that these services are not as well-known or utilized by clients.

In conclusion, Talk of the Town Salon has several strengths that contribute to its positive reputation, including highly skilled stylists, a welcoming environment, and personalized service. However, there are some weaknesses that should be addressed, such as addressing negative experiences with specific stylists, improving transparency during styling, ensuring consistent availability of preferred stylists, standardizing pricing, and promoting other salon services. By addressing these weaknesses, the salon can further enhance its strengths and provide an even better experience for its clients.

Best TL Reviews

Gloria is a great stylist! She is on point with all services. She stays on top of education, always learning new things and passing that along to clients. Never disappoints.

What a great salon! Madison was able to see me on short notice and she did a wonderful job following my wishes!

Decided to try this salon to get some hair love and so glad I did. First it was so cozy and inviting. Lauren Davis, greeted me at the door which was s nice touch. I have very thin fine hair and wear a little hair piece bun. I asked Lauren to just trim some off the ends and she did exactly that which I loved. She also began to tell me that by layering just a little here and there it would make my hair look a little thicker and healthier and asked if I would like for her to do that. I was a little nervous but agreed and I'm so glad I did!! She cut it in just a way that made my hair look so much better and showed me how to style it. I haven't worn the bun since. Do yourself a favor and visit this salon and Lauren. She's awesome!!

Such a cute and welcoming environment. They were able to fit me in a last minute appointment with Madison and the service was great. She listened to my needs and made it happen. I’ll be seeing her again soon.

Y’all I could just cry! I had and appointment with Amber.C yesterday. I wanted a balayage and specifically asked for someone great with blondes and balayage when booking. She destroyed my hair! My hair is gummy at the ends and snapping off at the roots! Not to mention the highlights that are still left in my head and haven’t broken off are completely white with a purple tint from her over toning! I paid 200 for this mess. I should have known better and have been skeptical when she had me turned around away from the mirror as she styled/curled my hair.

I am beyond upset I didn’t have very thick hair to begin with and now 50% has snapped off!

PLEASE think twice before booking with Amber.C for blonde hair! I would hate for this to happen to anyone else this is simply mortifying!

Amazing salon and stylists. I have been looking for a hair stylist in Fayetteville for 2 years, found this place on google and went there with no appointment. I was greeted warmly and Taylor who was my stylist told me she has a cancellation and she can cut my hair. I showed her a picture of my haircut that i want and she did an amazing job. She didn’t rush and spent time with my hair. Love this place very clean and organized. highly recommended. Ask for Taylor, she is amazing.

I have been using TOT for years and Casey does amazing work. Sometimes I don't even know what I want and Casey will help me work through ideas. Never be disappointed yet. The salon is top notch and friendly. Cant go wrong with TOT. Ask for Casey or Amber when scheduling your appointmen

I had an apt with Jessie and I was blown away she was amazing...very good price especially for the out standing job she did. Not only was she extremely nice and great at what she does (she made me feel really comfortable). The shop it's self was extremely nice. It's deff a high quality shop. My boyfriend waited in the front for me and Eben he was treated awesome. They got him a fancy coffee like the one with swirls on top. Just an amazing place and great atmosphere. Jessie was awesome have to say it again I'll definitely be going back!!!!