Trimmers Hair & Nails

+1 606-248-2574

1430 Cumberland Ave, S 15th St entrance, Middlesboro, KY 40965 United States of America

Open Today: Closed

Quick Facts About Trimmers Hair & Nails

Trimmers Hair & Nails place has received a mix of positive and negative comments, providing insights into its strengths and weaknesses. In order to analyze these comments and provide a comprehensive understanding of the salon, let's break them down.

Starting with the negative comments, it is evident that there are some weaknesses in the salon's customer service:

1. Lack of attention to customers: The first comment highlights how the staff failed to acknowledge the customer's presence and appointment. This indicates a lack of attentiveness and a failure to provide a welcoming environment.

2. Inadequate service for specific needs: In the second comment, a customer mentions that the salon does not offer pedicures on Mondays. This limitation can be seen as a weakness, as it restricts the services available for customers on certain days.

Moving on to the positive comments, we can identify the salon's strengths:

1. Efficient and responsive haircuts: Customers have praised the salon for providing quick and efficient haircuts. They mention that the stylists are able to deliver the hairstyle they desire and are responsive to any adjustments or requests.

2. Skilled and talented stylists: Multiple comments highlight the talents and capabilities of the stylists at Trimmers Hair & Nails. They are commended for their ability to handle various hair needs and for providing quality results.

3. Friendly and welcoming atmosphere: The positive comments emphasize the friendly and welcoming atmosphere of the salon. Customers mention that the staff greets them warmly and makes them feel comfortable during their visit.

4. Customer loyalty: Several customers express their loyalty to the salon, mentioning that they have been going there for years. This showcases the salon's ability to build strong relationships and retain customers.

5. Positive impact on customer confidence: Comments mention that the salon's services have left customers feeling satisfied and happy. They mention that they had a positive experience and found it worth their money.

Considering the feedback received, Trimmers Hair & Nails has some clear strengths, such as skilled stylists, a welcoming atmosphere, and efficient service. However, there are areas for improvement, specifically in terms of customer attention and limited service options on certain days.

To further enhance their strengths and address weaknesses, the salon could focus on improving customer service by training their staff to be more attentive and responsive. Additionally, expanding their service offerings, such as extending pedicure availability to Mondays, could attract more customers and provide a more comprehensive experience.

Overall, while Trimmers Hair & Nails has received positive feedback from satisfied customers, there are areas where the salon can work on strengthening their operations to provide an even better experience for all customers.

Best TL Reviews

I went to my 2:45 Pm appointment on 4-5-23 but sadly didn't get waited on. I walked in the door and all the hairdressers just looked at me never once asked if i needed help or if i had and appointment. I waited over a half hour still no one acknowledge me if i needed help. I even told one of the hairdressers closest to me that i had an appointment she just looked at me and took the next customer that entered the door. I felt so out of place there. So i ended up leaving and going to another hair salon that made me feel welcomed. I am very disappointed in the service that i wasn't given!!!

A bunch of excuses they can’t do a black truck driver feet ???? I asked nicely and I can see if was closing time but it was in the morning and the lady said that they didn’t have anyone to do pedicures on Mondays only Saturday Ms. Debbie was nice at the same time I just thought 4.8 stars ⭐️ a bit too much if you don’t do pedicures on Monday This place is 2.5 stars ⭐️ no pedicure on Monday people so plan for Saturday because they don’t work on Monday

They done an outstanding job, They cut my hair quickly and when they finished I was able to critique it a little and they fixed it how I asked. Not that it was a bad haircut, I just asked for a little more off the sides and back which they quickly remedied. Then she washed it to get all the hair off me and styled it with gel, all for 15 bucks and all of 15 mins of my time. Excellent..

Love these girls.. they are the best..been going there for years.

My girlfriend was extremely happy with her hair

Allissa did a fantastic job on my hair. I had a bleach job and it turned out perfect. I also got a trim job and she did exactly as I instructed her to do. I was nervous because I had never been there before. But I walked away happy and glad I chose them. Now I have a new hairdresser!! It was a lil expensive but well worth the money.

Love Alyssa. Great staff and great service. These are very welcoming, friendliest, funny group of people who work there. It doesn't matter what you want done with your hair. These women are very capable and talented. Alyssa is the only one who I trust for my hair needs. Walk-in are welcome. They are located in Middlesboro next to Quiltiy Towing and repair shop.

I loved this place. Debbie did an excellent job on my hair. The ladies there are very friendly and greet you like they have known you all their lives. Great place