Tres Chic Hair Salon

+1 406-245-6017

1327 Main St #3, Billings, MT 59105 United States of America

Open Today: -

Quick Facts About Tres Chic Hair Salon

Tres Chic Hair Salon has received both positive and negative feedback from customers, providing insights into the strengths and weaknesses of the salon. In this analysis, we will examine these comments to gain a comprehensive understanding of the salon's performance.

One of the salon's notable strengths is the talent and skill of the stylists. Several customers had positive experiences with their respective stylists, such as Carol, Amy, and Melodie. They praised their expertise in styling, cutting, and coloring hair. The customers appreciated the attention to detail and the effort put into making their hair look amazing. The stylists were also described as kind, friendly, and attentive, creating a comfortable and welcoming environment.

The positive experiences at Tres Chic Hair Salon highlight the salon's ability to cater to different needs and preferences. Customers with different hair types, such as thick and fried hair or hair affected by radiation, expressed satisfaction with their haircuts and styles. This demonstrates the versatility and adaptability of the stylists at the salon.

In terms of weaknesses, one customer mentioned an issue with inconsistent pricing. They were quoted a certain price for their hair service but were charged significantly more than expected. This indicates a lack of transparency in the salon's pricing process, potentially leading to customer dissatisfaction. Inconsistencies in pricing can erode trust and damage the salon's reputation. Tres Chic Hair Salon should address this issue by ensuring that customers are provided with accurate and transparent quotes.

Another weakness highlighted in a customer's comment was the negative experience with a particular stylist, Danielle. The customer described Danielle as rude and irritable, stating that she took her frustrations out on others. This behavior is unprofessional and creates a negative atmosphere for customers. The comment also suggests that Danielle may prioritize her own needs over providing good service to customers. Such behavior can leave customers feeling unsatisfied and deter them from returning to the salon. Tres Chic Hair Salon should prioritize professionalism and ensure that all stylists consistently provide exceptional service and treat customers with respect.

In terms of overall customer satisfaction, the salon received praise from many customers who appreciated the friendly and conversational atmosphere. The salon's welcoming and comfortable environment was mentioned as a positive aspect by one customer. The comment indicating that the salon was delightful, comfortable, and respectful reflects positively on the salon's ambiance and customer service.

Furthermore, Tres Chic Hair Salon received accolades for its ability to make customers feel pampered and relaxed. This is especially important as a salon should provide a sanctuary for clients to escape the stresses of daily life and leave feeling rejuvenated. The positive feedback regarding the customer experience is indicative of the salon's success in creating a pleasant and enjoyable environment for its clients.

Overall, Tres Chic Hair Salon exhibits several strengths, such as talented and skilled stylists who can cater to various hair needs and preferences. The salon also provides a welcoming and comfortable environment, leaving customers feeling pampered and relaxed. However, there are areas for improvement, including addressing inconsistencies in pricing and ensuring that all stylists maintain a high level of professionalism and customer service. By addressing these weaknesses and capitalizing on its strengths, Tres Chic Hair Salon can further enhance its reputation and attract more satisfied customers.

Best TL Reviews

Carol did the best style and layers I have ever had done to my hair and I was so very please with how it turned out. She was very kind, talkative and attentive the whole time and made sure I was comfortable and liked the style.

*The only recommendation I would give to anyone is to just make sure they give you a good quote on the hair. I was quoted around $190 for my hair, but in the end was charged $295. Usually I give or take $30-$40 for the quote as my hair is super thick and fried, but $105 from the quote price was a lot more than I expected and it surprised me a little. Other than that, I really can't say anything but good things about Carol and how much time and effort she puts into making your hair look and feel amazing. 100% recommend her!

I decided I wanted to get my hair cut short and I was very scared on where to go since I had never got my hair cuz short and didn’t want it to look bad and I’m so so glad I went here and got it it was an amazing experience and I love it so so much thank you so much Amy!!

This is the first time I have left input on a hair dresser. After my hair appointment with Danielle, I felt bad, it was because she was rude and irritable, and unfortunately took it out on others; and even turning it around to infer that I was the one at fault and had ‘changed’. If there was a change, I no longer wished to be a doormat. Sorry, I cannot recommend her until she learns to be of Service to Others rather than Service to Self.

Melodie saved my hair! I lost a bunch of hair from radiation and had to cut my long hair to make it look decent. I went to a walk-in salon (HUGE MISTAKE) and received the worst haircut I have ever seen. After crying on my couch for hours, my stepmom and I called around to find a fix. Melodie was able to get me in that day to work her magic! She was so sweet and really made me feel pampered and relaxed the whole time. She agreed that the haircut was terrible but made me LOVE having short hair. I will never go to anyone else ever again-she’s the absolute best! I highly recommend her to anyone looking for a great cut and style.

I called and made an appointment based on the reviews I read on here. Danielle got me in same day and gave me the exact haircut I explained and showed a different variety of pictures of! She was quick, efficient, friendly to chat with, and did an excellent job! The salon itself is welcoming and comfortable! I would recommend this salon and Danielle!

It was a recommendation from someone on Facebook. It turned out to be delightful, comfortable and the ladies Amy and Jamey were friendly, conversational and respectful! We will definitely be back!

Carole was my stylist and did a beautiful job. I’ve had so many compliments hair!

You sure make this 85 year old gal look great. My husband is so excited about my new look.