Quick Facts About Ada's Real Dominican Hair Salon
Strengths:
1. Positive customer reviews: Many customers commented on their positive experiences at Ada's Real Dominican Hair Salon. They mentioned that their hair always looks great after visiting the salon and that the stylists, particularly Adanna and Ms. Linda, do a fantastic job. These positive reviews indicate that the salon has a high level of customer satisfaction and that customers trust the stylists' expertise.
2. Professional and efficient service: Multiple customers mentioned that the salon provides fast and professional service. They appreciated the timeliness and efficiency of the stylists, which is crucial for busy individuals who have limited time for salon appointments. This efficiency not only saves time for customers but also allows the salon to accommodate more clients and increase revenue.
3. Specialized services: Ada's Real Dominican Hair Salon offers a wide range of services, including haircuts, colors, blowouts, deep conditioning, and trims. This variety allows customers to choose the services that best suit their needs, ensuring a customized experience. Additionally, the salon's specialization in Dominican hair techniques may attract customers who are specifically seeking these services.
4. Client loyalty and referrals: Multiple customers expressed their loyalty to the salon and mentioned that they recommend it to others. Customer loyalty is a significant strength for any business, as it can lead to repeat business and positive word-of-mouth referrals. By consistently providing excellent service, Ada's Real Dominican Hair Salon has managed to build a loyal customer base.
Weaknesses:
1. Communication and customer service issues: One customer mentioned feeling ignored upon entering the salon and waiting for acknowledgment. Another customer shared a negative experience with the stylists being rough and not listening to her requests. Additionally, there was an issue with miscommunication regarding services and charges, leading to dissatisfaction. These comments indicate that the salon may have some weaknesses in terms of communication and customer service, which can negatively impact the customer experience.
2. Pricing and transparency: A customer mentioned that the blowout service was more expensive than expected, which brought the total cost higher than anticipated. This lack of transparency in pricing may lead to customer dissatisfaction. Additionally, another customer commented on the salon not providing masks and having to remind clients to wear them. This lack of attention to safety protocol may make some customers feel uncomfortable or unsafe during their salon visit.
3. Negative customer review: While most comments were positive, there was one extremely negative review from a dissatisfied customer. This review can potentially harm the salon's reputation and discourage new customers from trying their services. It is important for the salon to address negative reviews promptly and find ways to improve the customer experience to prevent further negative feedback.
4. Limited information on specific stylists: Although a few stylists were mentioned positively, there is limited information on the entire staff. It would be helpful for potential customers to have more insight into the skills and expertise of each stylist and their specialties to make informed decisions about whom to book with.
Overall, Ada's Real Dominican Hair Salon has several strengths, including positive customer reviews, professional and efficient service, specialized offerings, and client loyalty. However, there are areas for improvement, such as communication and customer service, pricing transparency, addressing negative reviews, and providing more information about individual stylists. By addressing these weaknesses, the salon has the potential to further enhance its reputation and attract more customers.
Best TL Reviews
I've been coming here since I've moved to this side of town and I must say they never disappoint me. My hair is always flowy and pressed to the T. Adanna is bomb and i recommend everyone to her. Ms. Linda is Good too she does my daughters hair.
Brought my daughter for a wash, press, conditioner and trim. Let's just say that they've gained two new clients. They're fast, professional and pleasant.
Healthy and silky hair!
Haircut, colors, and more...
Stopped in to see if anyone had time for a quick trim. Had to wait like 10 minutes but it was well worth the wait! Awesome haircut! Just what I wanted. I will be going back!!!
My first visit was this morning, at 9am,and only waited a few minutes. Got a blowout, and chose not to go under the dryer prior to blowing out because I had to hurry back home to work, which is something I will do next time. Ada was understanding but let me know that was an extra $10, which is fair. Ada and her staff took care of their clients promptly and provided excellent service. Will be going back there every two weeks for the blowout services.
Be aware: Blowouts are $45-50, which brought my total to $60. Come early, and sign the book. PLEASE wear a mask, as several clients came in unmasked and were told to get one, and they don't have them on hand. Be safe for the stylists and other fellow clients.
If I could give this place place negative stars, I would. This place is real unprofessional and no accountability at all for the work that was done. This is should be no place for anyone to go at all. DO NOT GO TO THIS PLACE.
My first time here I entered signed in and waited to be acknowledged. I almost asked
If I was invisible as long as it took to get a greeting. I sat watching the stylist Linda perform a blowout on this young lady. The girl had to tell her several times that she was being rough yet she continued pulling her hair. Needless to say the girl left with an unfinished hairdo because of it. So my daughter went next same thing she was rough, and burned her head several times. I asked for a deep condition and also put it on the sign in sheet. I noticed the young lady putting clips in my daughter hair so I reminded her I wanted it deep conditioned. She convinced me these drops were better so I'm like ok. I go to pay she charges me for a deep condition. I told her no we didn't get that service so why should I pay for it. Oh the drops are the same but better. Next time you need to explain it will be the same charge or give me what I asked for. With that being said I will not be returning.
Love this place and all my queens in there. Always a pleasure when I see them and always excellent service and keep me right. My hair continues to grow naturally and with all their help and tips.
Wouldn't change locations for the world. I travel for them even if and when I move.
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Ada's Real Dominican Hair Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 05:00 PM |
|---|---|
| Tuesday | 10:00 AM - 05:00 PM |
| Wednesday | 10:00 AM - 05:00 PM |
| Thursday | 10:00 AM - 05:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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