Crystal Nails

+1 910-485-1826

2956 Owen Dr # 108, Fayetteville, NC 28306 United States of America

Open Today: -

Quick Facts About Crystal Nails

Crystal Nails place has several strengths based on the comments provided. Firstly, many customers praise the quality of their work. One commenter mentions that they did a "wonderful job" fixing another salon's mistakes, while another stated that they were "very pleased" with their eyebrow work. This suggests that Crystal Nails has skilled and experienced technicians who are able to provide excellent services.

Efficiency is another strength mentioned. A customer mentions that their nails were done in just 45 minutes, which is relatively fast. Additionally, one commenter notes that the technician works quickly, but still does a good job. This indicates that Crystal Nails is able to provide efficient services without compromising on quality.

Customer service is also mentioned positively in several comments. One customer mentions that Helen, a staff member, is always nice and knows their whole family. Another commenter praises the company for their company and states that they will be back every weekend. This suggests that Crystal Nails has staff members who are friendly and provide a welcoming atmosphere for customers.

Price competitiveness is highlighted in one comment, where a customer states that Crystal Nails was less expensive than another salon that provided a subpar job. This indicates that Crystal Nails offers good value for money and is able to provide quality services at an affordable price.

On the other hand, there are a few weaknesses mentioned in the comments. One comment mentions that the husband of the wife-husband duo is snappy and disrespectful. This indicates that there may be issues with staff behavior and customer service consistency. Another comment mentions that the husband yells at customers and his wife, suggesting a lack of professionalism and possible issues with workplace dynamics.

Outdated equipment is another weakness mentioned in a comment. The commenter states that Crystal Nails uses outdated machines for payment and accuses them of calling customers thieves when the machines don't work properly. This suggests that Crystal Nails may not prioritize investing in modern technology, which could impact the overall customer experience.

In terms of services offered, one commenter mentions that Crystal Nails is not suitable for customers who want designs or anything fancy, as they only provide basic polish. This suggests that the salon may have limited options when it comes to nail art and more intricate designs.

In conclusion, Crystal Nails place has several strengths including high-quality work, efficiency, good customer service, and competitive pricing. However, there are weaknesses including issues with staff behavior, outdated equipment, and limited options for nail art.

Best TL Reviews

These people do a WONDERFUL job, and I will never go any place else! I had a different nail salon do my nails, and they were AWFUL! Crystal Nails had to fix that mess, and they did not disappoint! I got my pedicure, they fixed my nails AND did my eyebrows, and were STILL less expensive than the MESS Luxury Nails made...I gave a $22 dollar tip GLADLY, because they fixed a mess that I thought was beyond fixing. I moved on the other side of town, and was trying to find a closer salon, but I will MAKE THAT DRIVE from now on to get to Crystal Nails! BEAUTIFUL PEOPLE, BEAUTIFUL WORK!????

The lady was fast... she did my nails in 45 mins, my left hand is a lil thicker (wider) than my right hand. I absolutely love that my cuticles didn’t get cut up... I rarely get my nails done, so I satisfied. I’m glad she she had patience with me b/c I didn’t know what to get and I was a walk-in customer. The man tone is kind of snappy in a way, I did see him take his time on his customer...but I’ll be going back!

Helen is always nice. She knows our whole family. She works quick but does a good job

Iv gone there before to get my eye brows done and was very pleased. Excellent work! Great staff! Highly recommend!

I took my mom there and we enjoyed both her and her husband company they did an amazing job I'll be back every weekdend I love the shop it's beautifully designed and im excited and ecstatic about how me and my moms nails came out

They are the rude and disrespectful they only have 2workers the wife and husband and he very disrespectful. He will talk to you any kind of way and they have no knowledge of nail art. I sat for over an hour and washed never asked what I needed. When I told them what I and my friend needed he told me he was not staying late to service us and I was going to get only what his time allowed while yelling at me the whole time. He yells at this wife like this and I believe he thinks women are beneath him. Please go else where worst salon ever...

This was the worst experience I ever had in my experience with nail shops. First off the using outdated mechines for payment. And call you a theif because they machine doesn't work properly. And it definitely wasn't the first time it happened because the cops the came said he does it all the time. The been there numerous times for the same thing and they still didn't update it . Very bad attitude I do not recommend anyone to go through what I went through today with this shop. Take your money somewhere else . Because their problem becomes yours. It your fault they using outdated equipment and you are a theif because of it.

They are ok if you like just getting polish no designs or anything to fancy.