Quick Facts About Orchid Nail & Spa
One of the strengths of Orchid Nail & Spa, according to the comments, is their excellent service. Many customers praised the skills of the staff members, particularly Ling and Nick, who provided exceptional manicures and pedicures. These positive experiences highlight the professionalism and expertise of the nail artists at the salon.
Another strength mentioned in the comments is the comfortable and friendly atmosphere of Orchid Nail & Spa. Several reviewers noted that the staff members were polite and nice, creating a welcoming environment for customers. This positive ambiance contributes to the overall positive experience of visiting the salon.
Cleanliness and adherence to safety protocols during the COVID-19 pandemic is another strength of Orchid Nail & Spa. One customer specifically mentioned that the salon practices safe COVID-19 rules and is very clean. This commitment to cleanliness and customer safety is commendable and adds to the appeal of the salon for potential customers.
Reasonable pricing is also noted as a strength of Orchid Nail & Spa. One customer specifically mentioned that the salon is reasonably priced, indicating that customers can receive quality services without breaking the bank. This affordability can attract more customers to the salon.
However, despite the strengths mentioned above, some weaknesses were also identified. One recurring weakness is the nail quality and durability of the services provided at Orchid Nail & Spa. Several customers reported issues such as chipped gel nail polish, cracked acrylic nails, and poor durability of powder dip manicures. These concerns suggest that the salon may need to improve the quality of their nail products or techniques to ensure long-lasting and durable results for their customers.
Inconsistency in service and attention to detail is another weakness mentioned in the comments. Some customers reported that their nails were cut too short or shaped differently than requested. Additionally, one customer had a negative experience during her pedicure, as the technician seemed distracted and did not pay attention to the task at hand. These issues indicate a lack of consistency and attention to detail by the salon staff, which can negatively impact the overall customer experience.
One customer also expressed disappointment with the dip powder service, stating that the product used was too thin, causing her nail to split in half. This indicates a lack of quality control and attention to the products used in the salon, which is a weakness that needs to be addressed.
Despite these weaknesses, it is important to note that there are also many positive reviews of Orchid Nail & Spa, highlighting their strengths in terms of exceptional service, friendly atmosphere, cleanliness, and reasonable pricing. However, the weaknesses identified, particularly concerning nail quality and attention to detail, should be addressed by the salon in order to improve customer satisfaction and loyalty.
Best TL Reviews
I'm really not a fan of pedicures but I love flip flops so every now and then a professional pedicure is necessary. Ling was absolutely amazing. I usually have very ticklish feet but the foot massage was pure heaven. My manicure is pretty fantastic too.
When I went into the salon I had acrylic overlay on my natural nails. I was talked into powder dip. After telling the tech that I wanted my nails the same length and same shape, I left and noticed two nails were considerably shorter than the rest and the shapes were inconsistent across my nails. After just 3 days the top gist is peeling and discolored. I am not tough with my nails so there is no reason for this to be happening. Very disappointing.
Super nice place. Good communication and she did a great job on my nails. We were on vacation and just walked in. Would recommend.
I got gel nail polish which chipped by day two and had an acrylic nail crack in half by the end of the week. Poor quality.
Not a happy camper I spent $70 a week ago and won't you believe it my nail cracked and I had to go to another salon and pay again because the dip powder that they used was very thin that the smallest hit my nail split in half that is the last time you get my money.
I came in for a mani and pdi. I've been here before, but this time my nails were cut way to short not shaped the way I wanted, I was passed off to get a pedi, which was horrible. The woman who was doing my toes wasent paying attention, she was looking around more at everyone else than the task at hand. She was massaging my legs with one hand in one spot which made my leg sore. I got the deluxe pedi and it was far from it . I definitely won't be back
Love this shop and am highly recommending to all. I went in with a specialized pedicure nail art request & Nick one of the nail artists went above and beyond expectations! This salon practices safe Covid rules it is very clean the ladies all are very nice very polite each time I come in & they are very reasonably priced. I give them 5 stars as they have earned it.
Tammy is efficient and takes extreme pride in her work!
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Orchid Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | Closed |
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