The Color Loft

+1 909-727-3443

10801 Foothill Blvd Ste 101, Rancho Cucamonga, CA 91730 United States of America

Open Today: Closed

Quick Facts About The Color Loft

The Color Loft is a hair salon that has received both positive and negative feedback from customers. In order to analyze its strengths and weaknesses, we will examine the comments provided by customers.

One of the strengths of The Color Loft is the skill and artistry of their stylists. Hailey, in particular, is praised for her ability to understand and deliver on client requests, even when they are not fully articulated. This demonstrates a high level of expertise and creativity on the part of the stylist. Additionally, many customers appreciate the clean and pleasant ambiance of the salon, as well as the presence of great music and a selection of beverages. These details contribute to an overall positive salon experience for customers.

However, there are also weaknesses highlighted in the comments. One recurring issue is related to the competency of certain stylists, such as Lina Ramos. One customer describes a frustrating haircut experience with Lina, claiming that she textured the hair too much and left it looking stringy. This suggests a lack of precision and an inconsistency in the quality of service provided by some stylists at The Color Loft.

Another weakness that arises from customer feedback is the issue of communication and understanding between stylists and customers. One customer describes how Graciela Mendoza colored their wife's hair much darker than what was requested. This lack of understanding and fulfillment of customer expectations raises concerns about the ability of certain stylists to properly interpret and execute specific requests. Furthermore, the customer points out that there are many Hispanics with lighter hair, contradicting Graciela's insistence on a darker shade for their wife.

Another customer expresses their dissatisfaction with Chanti, who repeatedly failed to achieve the desired ash hair color and instead made inconsistent changes that led to increasing prices. This indicates a lack of skill and professionalism on the part of the stylist, as well as a failure to provide accurate and consistent pricing information. In contrast, the customer found another salon where a stylist was able to achieve the desired color and provided helpful recommendations for maintaining hair health.

In terms of strengths, the positive feedback indicates that Kyra is a talented stylist who creates an instant connection with clients and provides a therapeutic experience. Customers appreciate her ability to understand their needs and deliver excellent cuts and colors. This demonstrates a high level of skill and customer service.

Overall, the strengths of The Color Loft lie in the artistic capabilities of certain stylists like Hailey and Kyra, as well as the pleasant salon atmosphere. However, weaknesses are evident in the inconsistency and lack of professionalism shown by some stylists, as well as the miscommunication and failure to meet customer expectations. These weaknesses highlight areas for improvement in areas such as training, communication, and consistency in service delivery.

Best TL Reviews

Hailey did an awesome job, yet again, on my rainbow hair. She is a true artist and always "gets me" and what I want, even when I speak gibberish. The salon is clean, plays great music and has a selection of beverages ????

Horrible frustrating hair cut by Lina Ramos. She textured my hair so much she practically took the top layer. I'm left with stringy hair. It's depressing having to put my hair up to work until it grows. Be warned of this hair salon and Lina. I added pictures of my hair 3 days after the cut.

Yesterday my wife went to the Color Loft and Graciela Mendoza colored her hair. We had high hopes as they have great reviews. But when my wife showed Graciela pictures of people of lighter hair, Graciela said that the color was too light for her. My wife has dark complexion and Graciela said she should have darker hair. My wife has had lighter hair for over 20 years. Graciela showed her darker shade hair saying that would be better for her. After Graciela colored my wife's hair it was even darker than the picture that she had showed her. Graciela said it would lighten with time and washing it. My wife was not happy and paid over 300 for a darker color that she did not want and that was just color, not a haircut. My wife will not be going back to Color Loft. I do not know why Graciela would not color my wife's hair the color she repeatedly asked for. Or why Graciela insisted a darker color was better for her. There are many Hispanics with lighter hair.

Long review, but Kyra & the Color Loft are worth it!

In May I decided to cut my hair after not having anything professionally done to it on over a decade. I made a last minute decision, called to see if they had any openings, and I was told I could be squeezed into the day's schedule. Honestly, it was the best impulsive decision I ever made.

I highly recommend the Color Loft. The treatment I received by evey employee is phenomenal--and they have complimentary drinks which is always a plus.

In particular, if you are looking for a cut or color, give my girl Kyra a call. I am so thankful she was able to squeeze me into her schedule!

At that first appointment, she made me feel so comfortable and safe and the instant connection was amazing. She listened to me cry over heartbreak, my family, graduation, and the new guy I was giving a chance all while taking the utmost care of my hair. An instant friend in a goddess of a hairdresser!

At our first visit, I gave Kyra complete control over my hair. I knew I wanted it cut short--not too short--and she absolutely nailed it. The cut, wash, & styling were amazing---and I'm pretty sure the magic in her hands includes the massage she gave my head lol At the end of the appointment I confessed that I always wanted to color my hair and she said when I was ready, to message her.

And I did! She turned this brunette into the red head I always dreamt of being. I've gone back for retouches and plan on keep back to Kyra until she gets tired of me lol

I could go on, but I'll just end with: Kyra & the Color Loft are worth every cent. Who knew getting your hair done could be so therapeutic?

My 2nd time getting my hair done by Lina, and I am beyond satisfied, she's truly the best. If I could give more than 5 stars I would....All stylist keep their stations clean....it's really nice inside.

Valerie is amazing! She was kind and flexible in scheduling. She did such a great job rejuvenating my wifes hair!

I love Kat my hair stylist she's awesome always leave really happy with my haircut and style

I was given Chanti to do my hair, when I called in to make an appointment. I went in and told her that I wanted to go Ash and she said that it would take time due to my current hair color and she didn’t want to damage my hair. Every time I went it seemed like it got lighter blonde then it got really close to ash, when she decided to make it dark again. Her prices were always different and sometimes higher then the last and the work done was less. I wouldn’t recommend her to anyone. I went to another salon and the girl was able to get me to the color I want and she recommended products to strengthen my hair like a true professional. I wasn’t Overcharged for what I actually wanted.