Feel Beauty Supply

+1 718-379-0494

1750 E Gun Hill Rd, The Bronx, NY 10469 United States of America

Open Today: -

Quick Facts About Feel Beauty Supply

Feel Beauty Supply has several strengths and weaknesses based on the comments provided.

One strength of Feel Beauty Supply is their selection of hair extensions. According to one customer, they have a great hair selection with a wide variety of cute colors available for extensions. This indicates that the store carries a diverse range of options to meet the needs and preferences of different customers.

Another strength mentioned by a customer is the polite and helpful workers. This suggests that the staff at Feel Beauty Supply are attentive to customer needs and provide assistance when necessary. Having friendly and knowledgeable staff can greatly enhance the overall shopping experience and create a positive atmosphere for customers.

In terms of weaknesses, several customers complain about the lack of prices on most products. One customer mentioned that the store gets an attitude when asked about prices. This can be frustrating for customers who want to know the cost before making a purchase decision. The absence of visible prices may also make customers feel unsure about the affordability and value of the products.

The store is criticized for the rude behavior of a particular employee, described as a black male who does not make eye contact when speaking to customers. This negative interaction can create a hostile and unwelcoming environment for customers. Poor customer service can greatly impact the overall perception and reputation of the store.

Another weakness highlighted by a customer is the unhelpful attitude of an African lady with a weave working at the store. The customer states that this employee prioritizes restocking over assisting customers and purposely avoids helping with trying on wigs or choosing hair products. This lack of customer support can lead to frustrated customers leaving the store and seeking better service elsewhere.

A significant complaint raised by a customer is the high prices of the products, especially wigs. The customer feels that the prices do not reflect the quality of the products and views it as highway robbery. Overcharging the community can damage the store's reputation and cause customers to seek more affordable options elsewhere.

Another criticism is the lack of satisfactory service during the second visit to the store. The customer encountered a rude sales lady who did not provide adequate assistance and made it difficult for customers to try on wigs. This negative experience suggests a lack of professionalism and customer-centric approach from the staff.

On a positive note, a customer expresses love for Feel Beauty Supply, highlighting the good pricing of items compared to online platforms like Amazon. This indicates that the store offers competitive prices, making it a convenient and cost-effective option for customers who prefer to shop in person.

Overall, Feel Beauty Supply appears to have strengths in terms of hair extension selection and polite staff, but they struggle with issues such as unhelpful employees, high prices, and poor customer service. These weaknesses can greatly impact the store's reputation and customer satisfaction.

Best TL Reviews

Unfortunately the hair selection is minimal. They lack prices on most products and get an attitude when you have to ask for prices. This store is close to my home but I have to drive further away to get great customer service. The black male employee is very rude as well. He does not even look you in the eye when he speaks to you. Do avoid this store if you want a good shopping experience.

A great hair selection and cute colors are available for extensions. Workers are polite and helpful! I was searching for kinky hair extensions and they have had a wider selection than other stores that meet my needs! Keeping this location in mind for future purchases ????????

I have shopped in this store and purchased all types of supplies. Each time I noticed that the African lady with the weave has a nasty vibe. She will keep working on stocking even if she has customers. Many customers get fed up and leave. She deliberately does not help the customers try on wigs or help to pick any hair products. She will point to where it is. Her goal is to get you to leave..

She is never pleasant and acts as though she does not have to help the customers. She's been here for years with her fd up attitude. She does not like her job. She does not offer help and support to her customers. The wigs and the human hair wigs aren't any good either. Better products can all be found on amazon. JENNIE YOU NEED TO LISTEN TO THE CUSTOMERS. THAT LADY HAS A NASTY ATTITUDE. ALL BLACK AMERICAN AND WEST INDIAN and you don't hire any. Yet you have this one with a nasty attitude. We can all go else where. As for me. I will.

Buy on Amazon or co op city or mt. Vernon.

Highway robbery. Almost $200.00 for a wig that’s not even a lace front but instead, a lace CLOSURE. The quality of the hair isn’t even that good to be charging that amount in a beauty supply store. Any wig that’s not straight had very dry, laughable quality, almost as if they were trying to pull off a synthetic wig and charge it human hair price. Who are they kidding here? A complete rip off. Never coming here again. Disgusting how they overcharge the community.

Second time going to this establishment and tho the wig section is fully stocked... service was not great. The 1st time shopping the sales lady was very rude. I understand due to covid some supplies aren't allowing customers to try on the wigs on display but if there isn't a sign stating so then how are customers suppose to know not to even touch them. I asked the lady to bring out one that was on display in another color so I can see the color I originally wanted and once she brought the package out she said if touch the box you buy it. SMFH!! Even asking questions about the quality of the hair seemed like it was a nuisance to this lady..Needless to say I rather take my money elsewhere.

I absolutely love this place. I have a tendency of looking things up on Amazon anywhere I go for electronics, makeup and toiletries just to make sure I’m not paying more than what’s in front of me. 98% of the items at Feel Beauty are priced so good, I don’t have to order on Amazon. (This is my little trick that even Best Buy reps knew and they’d leave me alone unless I asked for assistance lol)

The hair and wig section is spaced and stocked very well and there’s always someone there to assist with the lace fronts, etc.

I would say the Gun Hill location has so much more than the one in Pelham Manor, nevertheless I’m very happy to see multiple stores opening up.

I don’t know what I would ask to add or change just yet, but when I do, my review will be updated.

I will never shop at this store ever again and i will advise my friends and family to do so as well. I was racially profiled because of my skin color. My girlfriend and i was shopping for hair supply. We was followed all around the store by the security guard. I told the manager that i felt uncomfortable about the situation. He did not show any sense of remorse. He could careless about my shopping experience.

Staff is helpful. They have a huge selection of product. It’s always clean and organized. And there is a parking lot. They have many mini version of products as well which is great if you want to try before buying the regular size product and it going to waste. If your in the Bronx and need hair product, this is your one stop shop.