Quick Facts About Bella Tan
Bella Tan has several strengths as mentioned in the comments above. One major strength is the clean environment of the salon. Multiple comments mention the cleanliness of the facility, indicating that Bella Tan takes pride in maintaining a hygienic space for their customers. A clean environment is important for tanning salons, as it ensures a pleasant experience for customers and reduces the risk of infections or skin issues.
Another strength of Bella Tan is the friendly and helpful staff. Customers appreciate the positive attitude and personalized service they receive from the employees. This helps create a welcoming and comfortable atmosphere for customers, making their tanning experience more enjoyable. The staff's knowledge and expertise in tanning is also mentioned, which contributes to customers feeling confident in their recommendations and advice.
The owners of Bella Tan are also praised in the comments for their friendliness and customer-centric approach. They are described as sweet people who genuinely care about getting to know their clientele. This personal touch is appreciated by customers and helps to establish a strong rapport between the salon and its customers. The owners' commitment to providing exceptional service is also highlighted, as they are always ready to serve and help their customers find the best tanning solutions.
The decor of Bella Tan is another strength mentioned in the comments. The "bulldog decor" is described as a favorite, indicating that the salon has a unique and visually appealing aesthetic. A cute and well-thought-out decor adds to the overall experience of customers and helps to create a memorable and enjoyable atmosphere.
Additionally, Bella Tan offers a variety of services beyond traditional tanning. These include spray tanning, teeth whitening, high-pressure tanning, UV tanning, red light tanning, and lipo body sculpting. This range of services provides customers with options and versatility when it comes to achieving their desired look.
Furthermore, Bella Tan is conveniently located and offers ample parking. Easy access and convenient parking are significant advantages for customers, as it saves them time and effort while visiting the salon.
However, there are also weaknesses mentioned in one of the comments. According to the customer, they experienced poor customer service and issues with billing. They claim to have been charged for a service they never received or signed up for, and the owners of the salon were unhelpful in resolving the matter and providing a refund. This highlights a potential weakness in the salon's customer service and refund policy.
In conclusion, Bella Tan has several strengths such as a clean environment, friendly and knowledgeable staff, personalized service, unique decor, a variety of services, and convenient location. However, there is a weakness in their customer service and refund policy, as mentioned in one of the comments. It is important for a tanning salon to prioritize customer satisfaction and address any issues promptly to maintain a positive reputation.
Best TL Reviews
Everything you could want from a tanning salon. Clean environment, friendly staff but the bulldog decor is my ultimate favorite. Highly recommend!
Love this awesome Tanning Salon. Sarah has been so helpful in all aspects of skincare and the owners are very well stocked and ready to serve any area of the body to help feel and look your best all the time and at any age. Thank you owners and staff for all you do to help the young stay looking young and the older to help keep us younger looking and feeling great about our age. Sincerely Elizabeth Moyes
Bella Tan's owners are so friendly, helpful, and informative! They are such sweet people who genuinely seem to enjoy getting to know their clientele, and they always have smiles on their faces! I would want to continue supporting their business for that reason alone, but there are many other reasons why I will. Bella Tan is a very clean establishment with up-to-date tanning beds and systems, from what I can tell. The fairly central location is convenient, and parking is nice (not all locations can boast this, in my opinion). Even their decor is cute! ????
I went to Bella Tan yesterday, they have a very clean facility, and make you feel so comfortable. I went with a level 2 spray tan, and I absolutely love the results! I have a wedding on Saturday, and I cannot wait to be able to show off my tan! Anyone traveling to Rapid City, or that live Rapid city, and need a good spray tan place, or even tanning place in general I would definitely recommend Bella tan!
Updated: Super early on in my tanning experience. I am relying on their staff's expertise. If I get the desired level of tan I'll up this to a 5, if I lobster out going down to a 3. The staff is super helpful and friendly. They also appear to know what their talking about, only time and my pasty skin will tell.
The whole experience tanning here was fantastic, they understood what I was working toward and were very helpful getting me there.
Bella Tan is the best place in Rapid City to tan!! The beds are new, the bulbs are always changed on a regular basis. The environment is clean and fun!!! The owners are exceptional women, very professional and friendly. Bella Tan also offers Spray Tanning, teeth whitening, high pressure tanning, UV tanning, red light tanning, lipo body sculpting, and more. Great prices on lotions and tanning packages. I won't ever go anywhere else. What an amazing environment. DEFINITELY A 5 STAR TANNING SALON!!!!! CHECK IT OUT FOR YOURSELF. LET THEM KNOW AMIE SENT YOU ????
Over a year ago my wife signed up for tanning at Bella Tan. At the time she signed me (husband) up for tanning as well. A short time later I told my wife I had no desire to Tan at Bella Tan. My wife cancelled my tanning, and in the Fall of 2014 she cancelled her tanning as well. Every month since that time we have had $28.99 automatically withdrawn from our checking account the first week of every month.
My wife has both called and stopped into Bella Tan to get this matter resolved. Every time she has spoken with the owners and their daughter nothing has been done, and the money keeps coming out every month. Finally 6 months after my wife left Bella Tan I have gotten involved and called and now stopped into Bella Tan to get a this matter resolved. I have been charged over $150.00 by this business for a service I have never received or personally signed up for. The owners are both rude and incapable of understanding customer service. They refuse to give any money back. They acknowledge no wrong. Bella Tans refund policy is as archaic as their customer service. Charging people for services they never signed up for or received... Refusing to refund back money charged... Not apologizing for their part in not resolving this issue in a timely manner... And good luck dealing with their condescending and disrespectful phone etiquette. I would not suggest anyone patronize this business. These people represent all that is bad in small business. I would highly recommend you look to any other tanning salon, before choosing to do business here. This is absolutely not how you treat customers... It's 2015! Make wise choices and shop elsewhere!
Regards,
PJN
I came in last moment as an out of towner and the owner was beyond amazing. She explained their spray tan to me thoroughly, had a great sense of humor, and kept an exceptionally clean place. I came from Cedar Rapids and never had that great of service there. I am totally in love and would be a regular had I lived here!!
Bella Tan Info
Amenities
Accessibility
Amenities
Today
Opening Hours
Monday | - |
---|---|
Tuesday | - |
Wednesday | - |
Thursday | - |
Friday | - |
Saturday | - |
Sunday | - |
How to go there
Location
Places
Other Places
5. K Nail
6. VIP Nail Spa
14. 10 Buck Cuts