Quick Facts About Star Nail & Lash
Star Nail & Lash place has several strengths based on the comments provided by customers. One of the most prominent strengths is the excellent customer service. Multiple comments mention the amazing customer service, highlighting the staff's ability to provide a positive and pleasant experience. The staff is described as friendly, attentive, and accommodating to special requests. This demonstrates that Star Nail & Lash place values their customers and prioritizes their satisfaction.
Another strength mentioned in the comments is the quality of the services provided. Many customers praise the outcome of their nails and eyelashes, stating that they look great and love the results. This indicates that Star Nail & Lash place has skilled technicians who are capable of delivering high-quality work. The attention to detail is also appreciated by customers, with comments emphasizing the neatness and meticulousness of the nail work.
The efficiency and quickness of the services provided is another strength mentioned in the comments. Customers express their satisfaction with the speed in which they are attended to and the minimal wait time. This is important for customers who value their time and appreciate businesses that prioritize efficiency.
Additionally, the friendly and welcoming atmosphere is noted as a strength. Customers mention that the environment is calming and enjoyable, contributing to a positive overall experience. This indicates that Star Nail & Lash place has created a comfortable and inviting ambiance for their customers.
Despite these strengths, there are also some weaknesses mentioned in the comments. One customer had a poor experience with the service and communication. They were dissatisfied with the pedicure and the way their nails were polished. The customer also felt that the communication was lacking, as their questions about the charges were not answered. This highlights a potential weakness in the communication skills of the staff and the quality of the service in this particular instance.
Another customer mentioned that their nails only lasted for five days, despite normal activities such as going to the beach and working out. This suggests a weakness in the durability and longevity of the services provided by Star Nail & Lash place. Customers expect their nails to last longer, especially considering the price they pay for the service.
In summary, Star Nail & Lash place has several strengths, including excellent customer service, high-quality work, efficiency, and a friendly atmosphere. However, there are also some weaknesses mentioned, such as poor communication and potentially short-lasting results. Overall, the strengths outweigh the weaknesses, as the comments generally express satisfaction and recommendation for Star Nail & Lash place.
Best TL Reviews
Pictures attached are (1) what I asked for and (2 and 3) what I got.
I’ve been going to Star Nails for a few months now. Customer service is always amazing. My nails always look great and they always work very quickly to get me in and out as fast as possible. Stephanie is amazing with special requests. She goes above and beyond to make sure your are happy, checking in with you along the way to make sure everything looks right. Thank you!
I have been going to Star nail salon for years for mani/pedis. I recently started using Stephanie for my eyelash extensions. They do a great job. I highly recommend.Star for all services.
Stephanie was amazing! She gave my mom and myself exactly what we asked for! We love our holiday nails ????????
This was the first time I've ever gotten my eyelashes done, and I've been going for months now. I love them!!!!
Every time I come here my nails are flawless!! Her work is always super neat and meticulous, and she always checks in with me to make sure the shape and color is exactly what I want. My favorite nail place in the Tampa Bay Area :)
Stephanie was amazinggggg!! She did my natural lash extensions and a cute pedicure!! The lashes are the best I've ever had ai hate the full look and they look so good and she's such a good conversationalist! I'm def becoming a regulars customer. There was no wait on christmas eve and it's such a calming environment I really loved my overall service here.
This service was terrible and the communication was poor. The lady did the pedicure and polished my nails and then she filed the polish off when she was cleaning around the edges. This was not relaxing. I asked several times what is the charge for the pedicure, Other response so I figured OK she just didn't understand what I was asking figure it would be OK it wasn't gonna cost much more than any other salon until I got to the register for a regular pedicure $45 didn't even get the service I requested. So beware!!
My nails lasted 5 days. All I did was go to beach and workout and I’m bummed I wasted money because let’s be real inflation is real and nails should not be falling off in less than a week.
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Star Nail & Lash Info
Amenities
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Planning
Today
Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 07:00 PM |
Sunday | Closed |
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