Quick Facts About Executive Salon
Executive Salon has several strengths that are highlighted in the comments. Firstly, the stylists, particularly Stacey and Sarah, are praised for their talent in cutting and coloring hair. They are mentioned to be attentive listeners, offering suggestions and delivering on the desired results. This demonstrates the salon's strength in providing excellent hair services and customer satisfaction.
Another strength of the salon is its friendly and positive atmosphere. This is appreciated by customers and creates a welcoming environment. A positive atmosphere can contribute to a pleasant experience and make customers feel comfortable during their visit.
The price of services is also seen as a strength. The reasonable pricing is mentioned as a positive attribute of the salon. Affordable prices can attract customers and make the salon accessible to a wider range of individuals.
The salon's professionalism is also highlighted. The stylists are described as talented and professional, with appointments being highly recommended. This indicates that the salon takes its work seriously and values punctuality and organization.
Additionally, the salon offers a variety of hair treatments, as mentioned in one of the comments. This suggests that the salon has an array of services to meet various customer needs and preferences. Providing a diverse range of treatments can attract a wider customer base and cater to different hair care requirements.
On the other hand, there are some weaknesses that can be identified from the comments. One comment mentions the salon's transition from a previous establishment called Knots Salon, which was more kid-friendly. This could imply that the current salon may not be as accommodating to children. This is a potential weakness, as it limits the salon's target market and may discourage families from choosing the salon for their hair care needs.
Another weakness mentioned is the high prices for certain services. While the overall pricing is described as reasonable, there are comments suggesting that some services are overpriced. This indicates a lack of consistency in pricing, which could lead to customer dissatisfaction and a perception of unfairness.
One negative experience shared in a comment raises concerns about the salon's customer service and ability to meet the client's expectations. The customer expressed disappointment with the outcome of their hair appointment, finding it to be basic and not worth the high cost. Additionally, the customer felt unsupported by the management's response to their feedback. This highlights a weakness in communication and customer relationship management within the salon.
In summary, Executive Salon has several strengths, including talented stylists, a friendly atmosphere, reasonable pricing, professionalism, and a diverse range of services. However, weaknesses such as limited child-friendly options, inconsistent pricing, and potential issues with customer service and satisfaction are areas that the salon should address to maintain and improve their reputation.
Best TL Reviews
Love this salon! Stacey and Sarah are both fantastic at cutting and coloring my hair. They listen carefully, offer suggestions and make it happen! Plus, the atmosphere is friendly and positive, which I really appreciate. Oh, and the price is reasonable.
Appointments are highly recommended, however the girls do take walk ins if they are available. Talented and very professional. I received a haircut and color touch up. The salon offers many other hair treatments as well.
The new look I have 2 say not too thrilled about it was more kid friendly before it was knots salon. Staff is still great a little over priced my 12 yrs dry hair cut was $22 plus tip. Which was worth it when it was Styles & Smile. I gave 4 stars but I will be hunting a more kid oriented hair place w more affordable prices.
Beauty saloon located at Schillinger Town Center between Burke's and Cricket. Friendly and professional staff will take care of your hair and trendy styles.
Got a gift certificate for My birthday and was very leery of going here based on not only the reviews but on how my appointment was set. The lady asked if I had ever been there before, which I told her no, and advised of what I was looking to have done. She said "I guess I can book you with "whoever" (don't remember their name)...ugh right then I should have just said forget it. Long story short, I came in with boring hair and left with boring hair. For $200 I expected a little more than a very basic color and a simple blow dry. I reviewed on Facebook and the manager tried to gaslight me, accused me of having them mixed up with another salon, because no one "remembered" me. No wonder, like I said, the most boring hair experience ever. These businesses in Mobile just aren't worried about gaining new "regulars". Guess they're making enough money and can't be bothered with more customers. Trust me, lesson learned. Best wishes though.
Great experience. Sarah did a wonderful job as well as putting me at ease for my first post covid haircut.
Some prices are reasonable, some are a little high. Love the cut and color but it could have been more vibrant for the cost.
I had heard great things about this salon and its owner, Stacey, and it proved to be so true! Worth the trip- my hair looked amazing. She took the time to educate me on hair care and product...and my husband loves my hair. Highly recommend.
Place Pictures
Executive Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 03:00 PM |
| Sunday | Closed |
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Location
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