Quick Facts About Nails Plus Hair
Strengths:
1. Excellent customer service: Multiple comments mention feeling like family or feeling comfortable in the salon. This indicates that the staff at Nails Plus Hair place prioritize creating a friendly and welcoming atmosphere for their customers.
2. Talented nail technicians: Several comments highlight the quality of the nail services provided, with specific mention of Anthony and Aurii. This demonstrates that the salon employs skilled professionals who deliver outstanding results.
3. Affordable prices: One customer mentions that the salon offers affordable prices, making their services accessible to a wide range of customers. This can be a significant strength in attracting new clientele and retaining existing customers.
4. Cleanliness: A comment states that the salon is clean, which is an important factor for customers when choosing a salon. Maintaining a clean and hygienic environment shows professionalism and care for the well-being of customers.
Weaknesses:
1. Inconsistent customer experience: While the majority of comments are positive, one customer mentions encountering a rude staff member. This inconsistency in customer experiences can be a weakness as it may deter potential customers from visiting the salon.
2. Noisy environment: A customer complains about a screaming child, suggesting that the salon may not have effective measures in place to minimize noise disturbances. A noisy environment can affect the overall relaxation and comfort of customers.
3. Hygiene concerns: One comment hints that the salon may have cleanliness issues, specifically mentioning that it was "kinda dirty." Maintaining a clean and sanitized environment is crucial for customer satisfaction and safety, so this weakness should be addressed promptly.
4. Lack of diversity in services: While comments mainly focus on nail services, there is no mention of other offerings such as hair or spa treatments. Expanding the range of services available can attract a broader customer base and potentially increase revenue.
Improvements:
1. Address staff behavior: To ensure a consistently positive customer experience, it is essential for the salon management to address any instances of rude behavior from staff members. This may involve additional training or supervision to ensure professionalism and excellent customer service at all times.
2. Noise reduction measures: Implementing measures to minimize noise disturbances, such as creating designated quiet areas or providing noise-canceling headphones, can improve the overall customer experience and create a more peaceful environment.
3. Improved cleanliness standards: The salon should prioritize regular cleaning and sanitation to address any hygiene concerns. This includes cleaning workstations, tools, and maintaining a clean restroom for customers.
4. Diversify services: Considering expanding the range of services offered, such as hair styling or spa treatments, can attract a wider range of customers and increase revenue. This can also provide existing customers with more options and encourage them to try additional services at the salon.
Best TL Reviews
Came in for a pedicure and acrylic. Anthony did amazing on my acrylics! And I even grabbed a haircut. I felt like family when I came in. 1000/10 recommended to everyone!
I like my nail ,they did very great job,I will be back as soon as I need a fill in. This time I want something fancy, I did a basic set this time but time….????️fancy
Other then the screaming kid it was ok they guy who I started with was kinda rude but the Lady was nice and it was low-key kind of dirty nails are cute tho
Excellent nails. Friendly. Clean. Fast. Thorough job always!
Aurii the best do my nail every time ,I love my nail . I recommend some one come this salon see her @ .
This is the best nail salon, the price is affordable. I highly recommend it to everyone to come!!! Anthony and his wife are so sweet and welcoming. I feel comfortable in this shop. I will return ???????? I spent $45 on a full medium set. I love them!!! I asked for square nails and they’re not too bulky or awkward, it’s perfect. You can tell they care about their customers.
Mimi did a good job on my nails,I highly recommend people come here ,I will be back!
I came here a long time,This is the best nail salon in town’s Toledo ,I highly recommend it to everyone to come ! I will be back thanks your service!!!
Place Pictures
Nails Plus Hair Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | Closed |
How to go there
Location
Places