Quick Facts About Classics Nail Salon & Spa
Classics Nail Salon & Spa has received both positive and negative comments from customers. It is important to analyze these comments to understand the strengths and weaknesses of the salon.
Starting with the positive comments, customers have praised the professionalism of the staff and the quality of the nail services they received. One customer mentioned being "absolutely amazed" with the salon and appreciated the short notice appointment and the excellent pedicures provided. Another customer mentioned being happy with the shape of their nails, despite not being completely satisfied with the cleanliness of the salon. Additionally, a customer commended the technician named How for doing a great job on their feet, particularly mentioning their pickiness and the condition of their skin.
These positive comments indicate that Classics Nail Salon & Spa has skilled technicians who are capable of delivering satisfactory nail services. The positive experiences with the staff also suggest that the salon creates a friendly and welcoming environment for customers. This can be a significant strength as it contributes to customer satisfaction and loyalty.
However, there are also negative comments that need to be considered. One customer complained about the poor quality of their nails, stating that they started lifting and became extremely painful shortly after the appointment. This negative experience suggests that the nail services provided may not always be up to standard and may result in discomfort or dissatisfaction for some customers.
Another negative comment mentioned a rushed experience due to the salon asking the customer to arrive earlier than their scheduled appointment time. This led to a hurried service where the customer felt that the technicians just wanted to finish quickly. The quality of the manicure was also criticized, with pieces of skin dangling and gel nail polish being applied poorly. The lack of communication with the technician and their lack of enthusiasm in accommodating the customer's preferred nail shape further highlight the rushed and unsatisfactory experience.
These negative comments reveal a weakness in the salon's ability to manage appointments effectively, resulting in rushed services and potentially compromising the quality of the nail treatments. The lack of communication and attention to detail from the technicians also suggests a need for improvement in customer service.
Furthermore, a customer mentioned their nails chipping within 2-3 days after visiting the salon. This suggests that the longevity of the nail treatments may be a weakness and that the salon may need to improve the durability of their services.
Despite the mixed reviews, there are customers who have been loyal to Classics Nail Salon & Spa for years, driving long distances to visit the salon. This indicates that the salon has successfully built a loyal customer base and has created a positive atmosphere that makes customers feel welcome.
In conclusion, Classics Nail Salon & Spa has both strengths and weaknesses. Their strengths include skilled technicians capable of providing satisfactory nail services, a friendly and welcoming atmosphere, and loyal customers. However, weaknesses were identified in terms of appointment management, rushed services, communication with customers, and the longevity of the nail treatments. By addressing these weaknesses, Classics Nail Salon & Spa can improve the overall customer experience and further enhance their strengths to attract and retain more customers.
Best TL Reviews
Absolutely amaZed with this place. We called in short notice and got 3 pedicures and loved how the girls did our nails. Very professional and everyone was so nice to us. Will be back forsure! Thank you so much for our pedicures
Theresa was great. Not the cleanest, best job ever you can see. But I'm so happy with the shape, I'll be back for sure!
My girlfriend & I got our nails done here less than 2 weeks ago, after noticing they were already lifting became extremely painful. I called to discuss this which was $135 nail day. I don't recommend this place & I'll never return to this location
I made an appointment for 6pm. They close at 7. They asked me to come earlier, at around 5:30. I said I didn't know if I could make. But I would try to be there earlier. Well, traffic was horrible and I got there at 6pm. They started doing my nails and everybody else left, but the two ladies taking care of me. They were really nice, but they were in obvious hurry. They just wanted to get out of there, and unfortunately my nails suffered for it. I was completely done by 6:45, my Manicure was done terribly! I have pieces of skin dangling! I got a gel nail polish that is everywhere! And I can't even go home to clean up after them because it would take forever after they already dried on the uv lights...
The lady doing my hands didn't even talk to me, she grabbed my hand and started filling away.. I stopped her to tell her how I wanted them done (square). She barely touched my nails and said she was done. I asked her to make it a little more square, which she did, but not too happily...
Over all, I would not recommend. I took a chance changing places I normally do my nail because I just moved, but I regret it full heartedly.
If you want to come here, I don't know if they would do good job earlier in the day, but definitely don't come on last appointments!
I have been to several salons since moving here and while I have been satisfied initially, my nails would be chipping within 2-3 days later. This salon is similar to the one I would go to in NY. I will update after 3 days.
First time coming to this spot. I got to say that How (sorry if I dont have the right spelling) did a great job on my feet. I love it. I am a very picky person and my feet has alot of dry extra extra skin but she did a great job. Thank you! Definitely coming back!
I love this place amazing customer service great prices and beautiful work I’m so happy ????I found this place been coming about 4 years now I drive one hour because I moved but it’s worth the drive great atmosphere they make me feel so welcome and everyone says hi I highly recommend this place
Beautiful souls...safe space...relaxing....can't wait to go back! Love to you all!
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Classics Nail Salon & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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