Quick Facts About Kim Nail
Kim Nail Place appears to have a mix of strengths and weaknesses, as indicated by the comments provided. These comments provide insights into various aspects of the salon, including the quality of the nail services, customer service, atmosphere, and overall satisfaction.
One notable strength of Kim Nail Place is the commendations regarding the quality of the nail services provided. Multiple comments mention that the salon does a beautiful job on nails and receives compliments from others. This suggests that the salon has skilled nail technicians who can deliver satisfactory results. Additionally, there is specific praise for Tina, who is described as the best manicurist in town and receives positive feedback for her work.
Another strength mentioned in the comments is the salon's polite and patient attitude towards customers. This is appreciated by clients who value professionalism and have had bad experiences with other salons. It indicates that the staff at Kim Nail Place prioritize customer service and strive to create a positive and pleasant experience for their clients.
The salon's willingness to accommodate large groups is another positive aspect mentioned in the comments. One customer mentioned having made an appointment for a group of seven women, and they were prepared and provided fantastic service. This suggests that the salon can handle a high volume of customers and still maintain quality services for each individual.
Furthermore, the dedication of the salon staff to meet special requests is viewed as a strength. The comments mention that the staff went above and beyond to search for a specific nail color for a customer and demonstrated patience and kindness. This indicates that Kim Nail Place values customer satisfaction and are willing to make efforts to fulfill their requests.
On the other hand, there are also several weaknesses pointed out in the comments. One common concern is regarding the inconsistency of service quality. While some customers had positive experiences, others mentioned receiving subpar services. One comment mentions a pedicure that was done poorly, with old polish and a hasty job on the nails. Another comment highlights an experience of a manicurist being impatient and causing discomfort during the service. Such inconsistencies in service quality can be seen as a weakness, as customers may have differing experiences depending on the specific nail technician they are assigned.
Another weakness raised in the comments is the issue of language barrier. One customer expresses discomfort as she observed staff speaking a different language and laughing, which she found rude. This speaks to the importance of communication and ensuring that all customers feel included and valued, regardless of their background.
Lastly, one customer had a negative experience where the nail technician almost cut off the tip of their thumb. This incident underscores a significant weakness in terms of safety protocols and attention to detail within the salon. Such an experience is not only potentially harmful but can also lead to negative reviews and word-of-mouth publicity.
In conclusion, Kim Nail Place has a range of strengths and weaknesses based on the customer comments provided. The salon receives praise for the quality of their work, especially Tina, who is highly recommended. The staff's polite and patient attitude is also appreciated by customers, as is their willingness to accommodate large groups and fulfill special requests. However, the salon's weaknesses lie in the inconsistency of service quality, potential issues with communication and cultural sensitivity, and lapses in safety protocols that can lead to harmful incidents. These weaknesses highlight areas for improvement for Kim Nail Place to enhance the overall customer experience.
Best TL Reviews
They always do such a beautiful job. I can't take a good nail photo, but I always get so many compliments on my nails when Kim's does them!
My husband bought me a gift certificate for Christmas. I hadn’t been here in years. Tina did a great job of doing my nails. She took her time and did the job correctly. I even received a gift certificate when I left! I’ll be back.
Came in on the 12th of May with my daughter. Both had pedicures and I had a full set of acrylic nails.
The lady that did my pedicure was I believe the owner sister. Very unfriendly and nothing like the two previous pedicures. My polish used for my feet was old and thick. Staring coming off after first week. And polish looked bad. My nails were done quickly and not glue well or files correctly. Cause I keep catching my hair in them.
One other thing. Is when you have customers and speak a different language and laugh is rude. Enjoyed first two visits, not this one. Spent $73 and already need redone. Try to send privately, unable. Pictures available.
The ladies at Kim Nail are amazing. I have had them searching high and low for a certain rose gold sparkles and they went above and beyond to make me happy as a customer. I always feel valued and they actually get to know their customers personally. Very patient and kind. I go here a lot.
Tina is the best manicurist in town and is so sweet please ask for her.
Unlike most salons Kim Nails is very polite and patient, while maintaining a professional status. I love them. Never had a bad experience.
Great experience. Made and appointment for 7 women to get manicures. They were prepared for our group, had fantastic service, clean environment and tools, everyone received wonderful manicures that lasted (I've been places where the issue starts peeling before I got to my house). Highly recommend. Lovely experience. We will be back.
The 1st visit I had a terrific experience. The 2nd time my nail technician was having trouble getting the polish off and grew impatient and took a sharp utensil and started digging and scraped mercilessly at my nails. This person was quite rude and although the finished product looked good it wasn't worth the discomfort to get there.
This place was awful. Lady doing my nails about cut off the tip of my thumb..
Kim Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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