Belle Nail

+1 301-698-2482

5010 Buckeystown Pike, Frederick, MD 21704 United States of America

Open Today: -

Quick Facts About Belle Nail

Strengths:

1. Accommodating and Flexible: According to one customer, Belle Nails was able to fit in three people for last-minute appointments and even opened early on a Sunday to accommodate the wedding party. This demonstrates their willingness to work with customers and adapt to their needs.

2. Skillful Staff: Several customers praised the staff members for their excellent work. They mentioned specific nail technicians, such as Sami and Jessica, who provided exceptional service and achieved great outcomes. This suggests that Belle Nails has talented professionals who can deliver high-quality manicures and pedicures.

3. Friendly and Welcoming Environment: Multiple comments mentioned the friendly and accommodating nature of the staff at Belle Nails. Customers appreciated the warm and welcoming atmosphere, which enhanced their overall experience. This indicates that the salon prioritizes customer service and aims to create a positive environment for clients.

4. Good Nail Suggestions: Another customer complimented Belle Nails for their suggestions on nail colors. This implies that the salon has knowledgeable staff who can provide guidance to customers who are unsure about what they want. This attention to detail can help clients feel more confident and satisfied with their nail choices.

Weaknesses:

1. Poor Appointment Management: One customer expressed frustration over having to wait for over an hour, despite having made an appointment. This indicates a weakness in the salon's appointment management system, as they may be overbooking or failing to keep track of appointments effectively. The lack of acknowledgment or apology for the wait further exacerbates the issue.

2. Inconsistent Service: Another customer mentioned receiving poor service, as they felt that their requests were not followed and that one staff member was rude. Inconsistency in the quality of service can be detrimental to a salon's reputation, as it leads to negative experiences and customer dissatisfaction.

3. Hygiene Concerns: One customer had a terrible experience due to poor sanitation practices at Belle Nails. They claimed that the salon was dirty, and the nail technician did not properly clean or sanitize tools. Inadequate hygiene practices can be a major weakness for any salon, as it raises concerns about the health and safety of customers.

4. High Prices: While one customer commended the quality of service at Belle Nails, they also mentioned that the prices were higher compared to other local salons. This can be a weakness for the salon, as customers may be hesitant to pay more if they can find similar services elsewhere at a lower cost.

In conclusion, Belle Nails has strengths in terms of accommodating customers, skillful staff members, a friendly environment, and providing nail suggestions. However, weaknesses include poor appointment management, inconsistent service, hygiene concerns, and higher prices compared to other local salons. Addressing these weaknesses can help Belle Nails further improve its overall customer satisfaction and reputation.

Best TL Reviews

Decided to give this place a chance after a recommendation. Never have I ever experienced such poor service. I made an appt and they still had me wait over an hour. Had this not been an emergency I would have walked out. I don’t know who is running this place but they obviously don’t know how to keep track of appointments so they overbook. On top of that, they do not even acknowledge or apologize for the wait. Anyways, I had one person working on me and another girl at the same time. Then someone else took over. Complete nightmare. This was how I left the salon. I shouldn’t even have paid a cent!! I asked to clean the edges and they couldn’t even do that right. Smh. AWFUL experience. Never coming back and would never recommend anyone else.

My Son was getting married on Sunday and all the wedding guests from out of town along with bridal party/families stayed at the Hampton Inn all weekend. Belle Nails fit 3 of us in late Saturday afternoon for gel pedicures and opened early Sunday for gel manicures, full sets of acrylics and pinks for me and others in the wedding party. They did a fantastic job at a great price!!!!! I wish this salon was in my neighborhood in North Myrtle Beach, SC. Thank you ladies for accommodating us and helping my hands & feet look beautiful for my Son’s big day!

Had a pedi and take off with now gel manicure. Place was nice..but Sami she made the typical nail time so much better, she conversated and was funny,and did an amazing job! I will ask only for her..loved the outcome.

I love Belle! So friendly & accommodating! Prices are a little higher than other local places but you get what you pay for. I'm always happy with my nails & if you dont know what color you want they have great suggestions! Wont go anywhere else!

i just feel like they didn’t go with what i asked for and one lady kept being rude.

HORRIBLE experience! If this was the only nail salon on earth I still wouldn’t go here. Nothing was sanitized. Everything was dirty. The lady doing my feet had no clue what she was doing. She drained the water before even scrubbing my feet. Then when she noticed what she did, she proceeded to scrub my feet with a dry old dirty scrub pad with no water or soap. The worst experience ever! Do not go here. If you gave this place a good review because you think they did a good job then clearly you have no clue what a good professional pedicure and manicure is.

My friend and I made a last minute appointment here. Very welcoming and friendly staff. Super picky about my nails and Jessica did an AWESOME job. Highly recommend her and the salon itself.

Only a few people there (1) nice and it’s super overpriced works if you are desperate for a mani or pedi but I don’t recommend ????????