Final Touch

+1 951-360-0711

7720 Limonite Ave, Riverside, CA 92509 United States of America

Open Today: -

Quick Facts About Final Touch

Final Touch Place has received a mix of positive and negative comments from customers. To thoroughly assess the strengths and weaknesses of the establishment, let's analyze each comment individually.

Firstly, one customer states that their wife was happy with the service provided. This comment highlights the ability of Final Touch Place to satisfy customers and make them feel pleased with their experience. The customer also commends the hardworking staff, describing them as efficient and dedicated. This positive feedback indicates that the salon has skilled workers who go above and beyond to ensure customer satisfaction.

On the other hand, a negative comment raises concerns regarding the treatment of certain groups of customers, such as the elderly and young kids. According to this customer, they felt discriminated against and experienced a lack of care and attention. This weakness suggests that Final Touch Place may have a problem with providing equal service to all customers, regardless of age or physical condition.

Another positive comment praises the helpfulness and friendliness of the staff, as well as the short wait time as a walk-in customer. The customer recommends the salon based on their positive experience, which reflects well on the customer service provided by Final Touch Place.

Conversely, a negative review criticizes the rude and unfriendly behavior of the staff. The customer mentions feeling like an inconvenience, suggesting a lack of professionalism in the way they were treated. This weakness indicates that there may be issues with the overall work environment and staff training, resulting in subpar customer service.

A positive review specifically mentions the quality of service received during a mother-daughter visit. The customer highlights the great job done by the nail technicians and expresses satisfaction with their experience. This positive feedback emphasizes Final Touch Place's ability to provide excellent nail services.

Contrarily, another negative comment criticizes the salon for its unfriendly and unsupportive atmosphere. The customer claims that the staff talks negatively about customers while servicing them and highlights the overall unwelcoming environment. This weakness suggests a lack of professionalism and a potentially hostile work environment within the salon.

A negative review accuses Final Touch Place of not respecting scheduled appointments, causing customers to wait longer than anticipated. The customer describes leaving the establishment and seeking services elsewhere. This weakness indicates a lack of efficiency in managing appointments and may deter potential customers who value their time.

Finally, a positive comment highlights the superior quality of the manicure, mentioning a pleasant massage after the service. This positive feedback signifies Final Touch Place's ability to provide a luxurious and relaxing experience.

Overall, Final Touch Place has strengths in customer satisfaction, efficient service, and high-quality manicures. However, weaknesses in customer discrimination, unfriendliness from staff, and appointment management need to be addressed. It is essential for the salon to improve customer service, foster a positive work environment, and ensure equal treatment for all customers.

Best TL Reviews

My wife was happy and if she's happy that's perfect for me. The nails looks very pretty and the ladies on the spot are good hard workers, they're like little ants on the move all the time making customers happy.

For me, this is a good place to make your wife happy!

Extremely mean. I’ve never come in with a bad attitude or no understanding for when they get packed. I’ve used this place since I was in middle school and have had an issue with the way they treat younger guest, as well as the elderly. You can make an apt. but if you fall into one of those categories, they will either skip over you completely or get you done so fast while cutting you or skipping the relaxing experience. Today was my last day here. I brought my grandmother in for a pedicure for 3pm and we arrived at 2:45. We sat and waited till 3:06. When the lady called my grandma back, she stood and argued with another lady while they both pointed fingers at my grandmother. They had her sit down and soak her feet and then proceeded to sit another lady down and BOTH sit with her whilst just smiling at my grandmother. If you are looking for services for elderly, young kids, disabled, etc. I DEFINITELY DO NOT recommend this place.

Everything was great the girls were so nice and very helpful. I was a walk in and was sat almost immediately. I recommend this place 100%

The ladies that did my daughters nails for her first time and mine, did a great job! They got us in when we just earned in and did our nails at the same time. My daughter loves her nails! Thank you so much ladies! We will be coming back regularly ????

Businesses like this shouldn't be in business how they have lasted this long is beyond me. I thought they would close before Kmart because everyone's always grumpy and rude there. You feel like you're an inconvenience to them when you are supporting their business. Times are hard for everyone and for people to be spending money on these services when you can buy the stuff on Amazon and do it yourself for 1/4 of the price. The way they talk about everyone while they are working on them it's awful. There's so many nail shops to pick from so do yourself a favor and find one with better reviews. The reviews on here and yelp speaks for itself the shop is not a welcoming warm spot to be at. The staff all clearly hates their job or are unhappy to be there the work environment seems hostile. I normally don't take the time to write this much and I have not returned nor will I ever but I feel like hopefully this saves the next person from going there. You will be disappointed they don't care about customer service all they care about is getting your MONEY.

They don’t care if you make appointments. They’ll still make you wait. I don’t even schedule for nails; just for waxing eyebrows and they still made me wait 20 minutes or longer. I walked out last time and went and got my eyebrows threaded down the street.

Just moved to the area after looking at other places to get a pedicure which didn’t have good customer service rude employees . I ended up in this place close to home I was surprised that the wait wasn’t that long . Place was clean and well keeped had a hand full of employees working . Was pleased with my gel pedicure and gel manicure . Would be nice to see and know the price of services that they offer visible . Will definitely return .

The best place to have your nails done, they are really nice and after my manicure she gives me a little massage!!????????