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Glamour Nails

+1 440-960-0108
1980 Cooper Foster Park Rd, Lorain, OH 44053 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About Glamour Nails

Glamour Nails place has several strengths based on the comments provided. One of the main strengths is the high-quality service and attention to detail that the technicians provide. The commenter mentioned that they have been getting their nails done by the same technician for years and have always been satisfied with the outstanding job they do. This indicates that the salon is able to consistently deliver excellent service, which is a strong selling point for customers.
Another strength of the salon is the friendly and welcoming atmosphere. The commenter mentioned that everyone working at the salon greets them like family and makes them feel comfortable. This type of positive and friendly environment can greatly enhance the overall salon experience for customers and make them feel valued and appreciated.
The affordability of the salon is also highlighted as a strength. The commenter mentioned that the prices at this salon are more reasonable compared to the previous owners. Affordable prices can attract a wider range of customers and encourage repeat business.
The fact that the salon now has experienced technicians for all types of manicures is also mentioned as a strength. This indicates that the salon is able to offer a variety of services and cater to different customer preferences. Having experienced technicians can also instill confidence in customers, knowing that their manicure will be done by someone with expertise.
The positive feedback and endorsements from the commenter are also strengths for the salon. They mention encouraging their close friends and family to visit the salon, indicating that they trust and believe in the quality of service provided. Additionally, the commenter suggests that the salon deserves a 10-star rating and expresses frustration with the old ratings from the previous owner still being visible. This suggests that the salon has received positive feedback from multiple customers, further reinforcing its strengths.
However, the comments also highlight some weaknesses of Glamour Nails place. One commenter mentions that their nails chipped and had bubbles immediately after leaving the shop. This indicates a lack of quality control and attention to detail during the manicure process. Additionally, the commenter mentions that the technician was on their phone throughout the appointment and did not listen to their friend's request for their nail design. This shows a lack of professionalism and customer service, which can greatly impact the overall experience for customers.
Another negative comment mentions a communication issue regarding the type of pedicure requested. The customer asked for an express pedicure but was charged for a spa pedicure instead. This shows a lack of understanding or miscommunication between the customer and the salon staff. Additionally, the commenter felt that the staff was rude and unprofessional, highlighting a lack of customer service skills.
Another commenter mentions that their nails were uneven and not shaped properly, despite paying extra for the shape. This indicates a lack of attention to detail and quality in the service provided. The commenter also mentions that the technician seemed rushed and did not take their job seriously, which can be reflected in the poor outcome of the manicure.
In conclusion, Glamour Nails place has several strengths, including high-quality service, attention to detail, a friendly atmosphere, affordability, and positive feedback from customers. However, there are also weaknesses, such as issues with quality control, lack of professionalism, miscommunication, and a disregard for customer preferences. These weaknesses should be addressed by the salon in order to improve the overall customer experience and retain customers.


Best TL Reviews

I selected all services I have experienced at this salon. The photo I have shared is a dip powder manicure and my personal favorite.
Before this salon, I used to get my nails done at another location. Specifically for the nail technician, who is now the owner of this salon. I have been getting my nails done (dip powder) for years by the same technician because of the quality service he provides. Always such an outstanding job each and every time. The attention to detail on both manicures and pedicures is what I appreciate the most. I have broken/chipped nails before and stopped in and was waited on immediately for a repair. Affordable prices and friendly associates now at this location compared to the previous owners. This salon now offers experienced technicians for any manicure you could desire. They provide quality work on all services and are very friendly. Everyone working always greets me like family as I walk in the door and makes me feel so comfortable while I'm there. I encourage all of my close friends and family to come here and am confident that they will never be disappointed. The owners of this salon are such wholesome, kind, and good-hearted people! It feels good to give my money to them for the quality service they provide. If Google allowed it I would rate them 10 stars! Google should remove old ratings from the previous owner. It makes it difficult for people to view the actual rating of the salon with new management.
Lastly, if you visit this salon, please do not forget to tip your technicians well for their service! ????
Got my prom nails done today, still feeling sturdy and I got tons of compliments at work!! I showed my artist a picture of what I wanted and it looks amazing! Matches my dress perfectly. Thank you!
Tammy does such a awesome job on my nails. I had a stroke and my hands are asleep tingle with needles. So its very difficult to cut my nails. I been a customer of Glamor nails now for 2 years. Only Tammy has ever performed the services on me.
I will never go here again. They looked cute when I got them done but the instant I left the shop I noticed there were bubbles and it had a chip. Which okay I get things happen, but day two, three nails chipped on the sides and points busted. Today I filed all the color off because it was all chipped so horrendously. And on top of that the lady that did me and my friends nails was on her phone NONSTOP calling people taking calls and listening to music. Ignored my friends request for what she wanted because the tech” thought her idea was better”. Overall not worth time or money. Learn to do nails at home or go to a friend because this place is trash.
WORST SERVICE EVER. I go on and ask for an express pedicure for my daughter and I, was charged for a spa pedicure when I explained that’s not what I had asked for I asked for express they say “when I first asked for express the lady didn’t understand my English so they did spa. Should find a receptionist that speaks English then. Still asked me to pay for a service I never said I wanted. DONT NOT RECOMMEND! Very rude! Unprofessional!
Used to be a great place but just went here today. The lady rushed so my nails were uneven and weren't shaped the same. I was charged extra for the shape which usually makes sense because they put extra work into making them even but this lady didnt. They look horrible. It was obvious she didn't care and doesn't take her job seriously. I refuse to pay $60 for amatures. Learn from the girl who strayed from her usual place and will never make that mistake again. I won't be coming back but I will tell everyone I know how terrible my experience was. Try harder next time.
Best place around! Was searching around after being a long time customer of another local establishment. I searched reviews of other places in town and found the best reviews for glamour nails. So glad I did. They do a very good job, love the different styles they have to offer and their prices are very reasonable. Haven't been unhappy with their service yet! Thanks to others reviews they helped me avoid what sounds like could have been a very dissatisfied experience! Thank you other reviewers!
I had the man in the 1st chair and he was amazing. Really took his time. I'll be back soon!

Place Pictures

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Glamour Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 06:00 PM
Tuesday Closed
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:00 AM - 06:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday 11:00 AM - 04:30 PM

How to go there

Location