Quick Facts About Yvelisse Salon
Strengths:
1. Excellent customer service: The salon has friendly and attentive stylists who make customers feel welcome and comfortable. They also respond promptly to appointment requests and provide service within a reasonable time.
2. Reasonable prices: Many customers appreciate the reasonable pricing offered by Yvelisse Salon. The commenters mention that they were able to get their desired services at affordable rates.
3. Skill in hair coloring: Morena, one of the stylists at the salon, is praised for her ability to provide the commenter with the desired copper highlights, which other salons had failed to achieve. This indicates that the salon has skilled stylists who can handle challenging hair types and achieve desired hair colors.
4. Beautiful salon: Multiple commenters mention that Yvelisse Salon is a beautiful and elegant salon. The salon's appearance adds to the overall experience and may make customers feel more comfortable and pampered during their visit.
5. Good blowouts: Olga is recognized for her skill in blow drying thick and curly hair, leaving it looking beautiful and healthy. This indicates that the salon has expertise in providing blowouts for customers with different hair types.
Weaknesses:
1. Inconsistent pricing: One commenter mentions that they were overcharged for services they did not request, while another felt that they were charged too much for a basic trim. This inconsistency in pricing may lead to customer dissatisfaction and confusion.
2. Inconsistent quality of service: In some cases, customers have received satisfactory service, while in others, they were disappointed with the quality of the haircut. This inconsistency raises concerns about the overall expertise and skill level of the stylists at Yvelisse Salon.
3. Miscommunication and lack of adherence to customer requests: The salon has received complaints about stylists providing additional services that were not requested. This indicates a lack of attention to customer preferences and can result in customers feeling like they are being overcharged.
4. Negative customer experiences: A few commenters express discontent with their overall experiences at Yvelisse Salon. They mention feeling mistreated or unhappy with the services provided. These negative experiences can lead to a loss of customers and damage the salon's reputation.
5. Inadequate customer satisfaction guarantee: There is no mention of any efforts made by the salon to rectify the unsatisfactory services experienced by some customers. This lack of response or compensation may further contribute to customer dissatisfaction.
Overall, while Yvelisse Salon has strengths such as excellent customer service, reasonable prices, and expertise in hair coloring and blowouts, they also have weaknesses concerning inconsistent pricing, service quality, miscommunication, and negative customer experiences. It is important for the salon to address these weaknesses in order to maintain and improve customer satisfaction.
Best TL Reviews
I really enjoy coming to this place. My stylist Karina is attentive and nice to me. I was able to make an appointment early and she was done within a reasonable time. She colored my hair, washed and blow dried it. This is my fourth time coming. Prices are reasonable. The salon is beautiful. I would recommend for people to come here.
Loved my blow out. Come to New York from South Carolina and the price was great mine was $35.00 and my daughters was $45.00. We was in and out. My daughter and I went to get our hair done. I was happy. I recommend this salon.
I’ve been going to this hair salon for years. I go typically twice a year to get a layered bob, sometimes 3 times per year if I decide to get my hair dyed or something. I’ve never paid more than $50 for a wash and haircut. I went there tonight and I got the most basic hair cut. It was just a blunt cut straight across. Spent a short amount of time in the chair and got charged $67, and this was before tip. Only thing extra that was done was that she blow dried and flat ironed the hair. I’ve gotten way more service and spent less there. Idk what happened. But needless to say tonight will be the last time I go there. It’s sad because they’re always so nice, but I can’t pay $70 for basic trims.
Morena was great! She gave me the copper highlights that no one at other salons were able to do for my hair. Other salons couldn’t deal with my curly think hair and highlights would come out either more red or blondina/grey. Morena had a very great personality too. I texted her for an appt. and was attended to right away when I arrived. She cut my hair in layers just like I wanted.
Warm and friendly atmosphere.
The staff is very professional. The salon is so much more spacious and looks brighter.
Thank you to my stylist Jackie, who does a great job every month.
This place has evil stylists here. I had a bad experience here. They're just disgusting creatures and mounds to me. I don't like them at all. The lady acted as if she was gonna take my head off and I was about to take her face off. She was not much of a stylist more an imposter.
Olga does a good job blowdrying the hair. My hair is thick and curly, and it comes out beautiful and healthy after she is finished.
Yvelisse Salon looks like an elegant and luxurious salon but don't let that fool you. Certain stylists will overcharge you for services you didn't even ask for. This review is based on multiple disappointing experiences so potential customers are aware.
A few months ago I walked in asking for a layered haircut, NOTHING ELSE. I was helped by a stylist who cut my hair, dried it and proceeded to curl it, a service I didn't ask for. She charged me $50 which is way too much. It's understandable if I asked for the wash but I didn't. I paid but I was not happy because she was hiding the sloppy haircut with the curls.
Recently, I decided to give this salon another chance and made sure I emphasized HAIRCUT ONLY. I asked for a long layered haircut and everything seemed to be fine. This stylist charged me $20 of what the other stylist charged me. I got home and I had a chance to see my hair.... I was speechless. My hair is a choppy mess. The layers aren't even cohesive. This haircut is not even worth $20. Honestly, I don't recommend this salon at all. No one has provided quality service and they will rip you off.
BTW: The fourth picture is the bad layered cut (which I got unfortunately) compared to what I wanted, a beautiful layered cut. Save yourselves the frustration and don't waste your money here.
Place Pictures
Yvelisse Salon Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 07:30 AM - 08:00 PM |
| Sunday | 08:00 AM - 05:00 PM |
How to go there
Location
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