Quick Facts About The luA Spot Nails Boutique
The Lua Spot Nails Boutique seems to have a number of strengths based on the comments provided. Firstly, customers mention that the environment is elegant, welcoming, and professional. This is significant as it creates a positive first impression and can contribute to a relaxing and enjoyable experience for customers. The fact that customers have been coming to this salon for years indicates that this positive environment and professionalism are consistent and trustworthy.
Another strength mentioned is the skill and talent of Nikki, one of the nail technicians at the salon. Multiple comments highlight her exceptional abilities and attention to detail. Customers express that Nikki goes above and beyond to ensure that their nails are perfect and that she takes her time to deliver results beyond their expectations. This demonstrates the high level of expertise and dedication of the staff at the salon.
Furthermore, customers appreciate the level of customer service they receive at The Lua Spot Nails Boutique. Nikki is described as super nice, kind, and accommodating, and she goes out of her way to make sure clients feel comfortable and satisfied. This focus on customer service is an important strength as it can enhance the overall experience and create loyal customers.
Additionally, the salon is praised for its pedicures. Customers mention that they have been consistently satisfied with the quality of their pedicures and that the technicians do an amazing job. This indicates that the salon is well-rounded and can offer a variety of services to meet different customer needs.
Despite these strengths, there are also weaknesses that need to be addressed. One recurring issue is related to eyelash extensions. One customer had a negative experience with a technician who was described as rude and unfriendly. The fact that the customer's eyelashes fell out the next day suggests a lack of skill or proper application technique. This indicates that there may be inconsistencies in the quality of service provided by the salon.
Another weakness mentioned is the inconsistency in the quality of acrylic nails. One customer had an experience where their nails were jagged and had excess acrylic on the sides. They had to go back twice before it was fixed correctly. Another customer complained about the painting and the dipping powder not being done correctly. These comments suggest a lack of attention to detail and inconsistency in the execution of services, which can lead to customer dissatisfaction.
Moreover, the pricing seems to be a concern for some customers. One customer mentioned paying $90 or more for their services, but being disappointed with the overall outcome. This indicates that the salon may need to reconsider its pricing strategy to ensure that it is aligned with the quality of service being provided.
In conclusion, The Lua Spot Nails Boutique has strengths in terms of its elegant environment, talent and skill of the technicians, and customer service. However, weaknesses lie in the inconsistency of services, particularly with eyelash extensions and acrylic nails, as well as concerns about pricing. Addressing these weaknesses by improving consistency and pricing strategies can help enhance the overall customer experience and satisfaction.
Best TL Reviews
I have been coming to this nail salon for years. The environment is elegant, welcoming and professional. Nikki does an amazing job on my nails. She is super nice, takes her time and gives me more than I ask for. She always does a great job. I highly recommend this salon for all of your nail related services.
Nikki was incredible! She went above and beyond to make sure my nails were perfect for my upcoming wedding. She was super patient and made sure all of the details were just right. I would recommend her salon a million times over. Her entire staff are incredible artists and so their job well!
Nikki did my nails and I am absolutely obsessed! I showed her a picture and it came out even better than what I showed her. She was so kind and I loved getting my nails done here. Definitely will be returning and highly recommend!!!
Nikki was my nail tech and she was amazing. I gave her an idea of what I wanted and she executed. I completely recommend this nail salon and Nikki if you are looking to walk out totally satisfied. This is where I will be going from now on.
Nikki always does such an amazing job on my nails! I can show her any design & it always comes out better than the picture. If I have a theme in mind I can tell her my ideas & she freestyles my vision. Not to mention, she’s literally the sweetest person ever & goes above and beyond to accommodate her clients. Pretty much every time I get my nails done I also get a pedicure and every technician I’ve had has been amazing as well! Especially after a long day at work, it seems like my pedicures get better every time I go!
I have been to so many places in the area and Lua wins!!! Nicki is the bomb and does the absolute best nails!!!
When it comes to acrylic nails and pedicures, this place is top notch. However, when it comes to eyelash extensions, it is the absolute worst! I was really torn apart to even give this review, because I really do like this nail salon. However, the technician who did my eyelashes was very rude and not friendly at all. My eyelashes fell out the next day. After spending my hard, earned money, and wasting my precious time, When I woke up, they were all on my pillow. I have worn eyelash extensions for years and this has never happened to me before. This experience actually turned me off from ever returning.
I use this place and have been for the last couple of years. The last 2 times I’ve been had been a disaster!!!! I always pay $90 plus dollars. Last time the nails weee very jagged and ripped my gloves at work. It was so much excess acrylic on the side they would get caught onto things and break. I had to go back twice before it was fixed correctly! Today I went in and I had to tell her several times to file my nails down correctly on the sides, I had to even pick up the file and do it myself. I had my real nail sticking out on the sides were she didn’t place any powder. I had to keep taking her the mistakes. Lastly the paint was horrible. I always get dipping powder but a painted design. The painting was horrible, the dripping powder wasn’t done correctly, I paid $92 today and my nails are jacked up. Just go to another salon! I’m done with this place!
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The luA Spot Nails Boutique Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
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