T Nails & Spa

+1 843-365-4888

2300 Church St, Conway, SC 29526 United States of America

Open Today: -

Quick Facts About T Nails & Spa

T Nails & Spa, based on the comments provided, has a mix of both strengths and weaknesses. The strengths include good service, friendly staff, and a clean environment. However, the weaknesses include rushed service, poor nail quality, and an unfriendly technician. Let's explore these strengths and weaknesses in more detail.

One of the strengths mentioned in the comments is the consistently good service at T Nails & Spa. The first comment highlights the positive experience with Mrs. Kim, who is praised for being friendly, open to client preferences, and ensuring 100% satisfaction. This indicates that there are capable and customer-oriented technicians at the salon.

The cleanliness of the salon is another strength that is repeatedly mentioned. One customer specifically points out that the place is extremely clean, creating a hygienic and pleasant environment for customers. Cleanliness is an important factor for any salon, as it ensures customer comfort and reduces the risk of infections.

The friendliness of the staff is also appreciated by some customers. One comment specifically thanks Tiffany and Noul for providing excellent service and VIP treatment. Friendly staff can significantly enhance the overall experience for customers, making them feel welcome and valued.

Despite these strengths, there are several weaknesses mentioned by customers. In particular, there are complaints about rushed service and poor nail quality. One customer paid a substantial amount of money for services for herself, her mother, and her daughter and felt that everything was rushed. This indicates a lack of attention to detail and customer satisfaction.

Several customers mention the poor quality of the nails they received. The second comment highlights a french tip manicure with smudged polish and uneven lines. The dissatisfaction with the manicure is further exacerbated by the lack of willingness from the salon staff to address and fix the issues. Another customer mentions that the gel color started coming off within two days, indicating a lack of durability and quality in the services provided.

In addition to the rushed service and poor nail quality, the comments also mention unfriendly staff. One customer felt that the nail tech was rough and even accidentally cut them. This not only reflects poor service but also raises concerns about the competence and training of the technicians. Another customer mentions that the technician was unfriendly and acted as if the customer was a bother.

Overall, while T Nails & Spa has strengths such as good service, cleanliness, and friendly staff, there are clear weaknesses in terms of rushed service, poor nail quality, and unfriendly technicians. It is important for the salon to address these weaknesses and strive for consistency in satisfying their customers. Responding to customer concerns, improving training, and ensuring attention to detail can play a significant role in turning these weaknesses into strengths.

Best TL Reviews

Gone here off and on for years. Always had good service, but recently started using Mrs. Kim for my nails and toes and let me tell you she does not disappoint! She doesn't mind you voicing your opinion or changing your mind mid set ???? very friendly and always makes sure you're 110% satisfied before you leave. Definitely recommend booking her if you haven't already .

That was the shortest pedicure i’ve ever had no massage or anything and it was (deluxe). I asked for a french tip which is like the easiest thing to do and i have paint smeared up my fingernail and on another nail it’s going off the line. don’t waste your money. The reason i don’t ask for them to fix them anymore is because they get mad if you say anything. I just left and this is what they look like. Good job!

THIS IS THE WORST NAIL SALON I'VE EVER BEEN TO IN MY ENTIRE LIFE!! I paid $285 for me, my mom and my daughter. #1 everything was rushed! My mom nails were awful and so were mine. My daughter water was freezing cold when she was getting her pedicure. When I told the lady about it she told me it was fine. I asked could she fix the water, she never did! It was so bad I didn't even let them finish my pedicure. I got up and walked out! I went the next day to another salon that had to fix everything that they messed up! Save your money!

The worse experience ever!!!! Mail tech at both 10 need not be doing nails only checking people in. It’s been a long time since I had a awful set and this set was definitely AWFUL!!

Another horrible experience with this place. I gave them a second chance. Pretty sure it was the same woman doing my nails, but I tried to block the first time cause it was so bad. Tge gel color is already coming off and it's only been 2 days. Tiny was so unfriendly, I tried talking to her, but she acted like I was a bother sitting in her chair.

I will NEVER go back.

Absolutely loved I’ve really been looking for a good nail place that can do designs an have been having a hard time I came here with a friend bc she said it was amazing so I tried it so glad I did I really was trying to test them the last photo is what I used for reference but wanted it reversed on only one nail she absolutely nailed it I definitely was a complicated design but she took a pic with her phone an studied that photo I could really tell she was doing her best which is all I ask thank you so much love love love

The place was clean, but the person doing my nails was very rough, actually cut me with the emery board! My nails did not look very good it's been less than a week one is broken and the rest look like it's been two or three weeks already. Never again, waste of sixty bucks.

Excellent service! Extremely clean! Thank you Tiffany and Noul, so really friendly all staff was. Really VIP treatment. I’ll be back