Quick Facts About Creative Nails & Spa Weston
Strengths:
1. Friendly and professional staff: Multiple comments mention the staff members being nice and professional, creating a welcoming atmosphere.
2. Modern decor and well-maintained equipment: The salon is described as having modern decor and well-maintained equipment, which contributes to a visually appealing environment.
3. Cleanliness: Customers appreciate the cleanliness of the salon, noting that there is no nail dust covering surfaces.
4. Quality nail work: There are positive comments about the quality of the nail work, with one customer mentioning that the staff member gave them inspiration for their nails and another customer praising the attention to detail in the pedicures.
5. Customer service: Several comments highlight the excellent customer service, with customers feeling welcomed and valued.
Weaknesses:
1. Inconsistent quality of work: One customer expressed disappointment with the quality of the gel polish, reporting peeling and lifting just a week after getting their nails done. They questioned whether the polish was applied correctly or if cheap materials were used.
2. Negative experience with a specific staff member: One customer had a negative experience with a rude and inattentive nail technician, describing the quality of the work as subpar. They felt that the technician did not take pride in their work and did not introduce themselves.
3. Price not justified by quality: A customer expressed dissatisfaction with the outcome of their appointment, feeling that they overpaid for a bad job. They also mentioned having to wait for different technicians to come over and fix mistakes, resulting in a longer appointment time.
In analyzing the comments, it is clear that Creative Nails & Spa Weston place has several strengths, such as the friendly and professional staff, modern decor, cleanliness, and quality nail work. These aspects contribute to a positive customer experience and create a welcoming atmosphere. The positive comments indicate that some customers have had great experiences and are satisfied with the service provided.
However, the weaknesses identified through the comments cannot be ignored. The inconsistent quality of work, as reported by one customer, raises concerns about the professionalism and expertise of the nail technicians. This particular customer experienced issues with peeling and lifting gel polish, suggesting that there may be inconsistencies in the application or choice of materials. Furthermore, the negative experience with a specific staff member is a cause for concern, as it indicates a drop in the quality of service previously provided by the salon.
Additionally, the comment about overpaying for a bad job and having to wait for different technicians to fix mistakes highlights a weakness in the overall efficiency and effectiveness of the salon. Customers expect a timely and satisfactory service, and any delays or subpar work can lead to frustration and disappointment.
In conclusion, while Creative Nails & Spa Weston place has several strengths, including a friendly staff, modern decor, and cleanliness, the weaknesses identified through the comments, such as inconsistent quality of work and negative experiences with specific staff members, need to be addressed. Improvements in these areas can help maintain and enhance the overall customer satisfaction and reputation of the salon.
Best TL Reviews
What a terrific place to get my nails done. Every staff member was so nice and professional. The coffee bar was a nice touch even though they ran out of coffee cups for the coffee machine. The decor and equipment is modern and well maintained. Finally a nail salon that doesn't have nail dust covering everything! Everything is nice and clean. My nails look great!
So very disappointed. I had such a great experience with the friendly staff and upbeat atmosphere but unfortunately I will not be returning. I got my nails done barely even a week ago and the gel polish is peeling bad and my nails are lifting and breaking my actual nails. I don’t know if it was not applied correctly or just used cheap materials. I had good hopes for this place that I even booked my next appointment right away but now that’s not happening. I paid $75 (including tip) and I feel like it was not worth it given that the gel polish on my nails that I paid extra for didn’t last as long as my regular polish on my toes.
Love the staff here! Very professional nail work! They always give me inspiration for my nails! Huy is a master at his craft!
Major drop in the quality of staff and quality of work from the previous owners. The customer
service was really poor, the nail tech an older guy was very rude, my first time there since Van and Christine sold the salon. The tech acted like he didn't want to be there at all and he couldn't care less about the quality of work, very
uneven thick layers, left product all over my fingers and fanned out which is everything I didn't want. I don't even know his name because he never introduced himself which is no big deal... but I have to say for $50 +tip for a gel set, it is the worst set of nails I've ever had. I haven't had my nails done in over a year and I won't be returning to Creative Nails in Weston. Disappointed in the whole experience But at least now I know...
The reviews on here that are positive I highly doubt are even real customers.
I will start by saying that this place is amazing. People are beyond courteous and friendly. You feel welcome as soon as you walk into the door. Regarding their service, I can attest and assure it is second to none. I use to go to another nail place also located in Weston, which is were I met Mai (the owner of this place along with her husband). As may of us, when COVID happened I cut down non-essential services in order to reduce possible exposure and keep my family safe at home. When I returned, I was devastated by the news that Mai no longer worked there but I didn't want to be one of those people to pry, so as sad as I was, I didn't really asked what happened or where she was at. Less than three months ago, I was told that Mai had acquired a nail salon in Weston, so of course I had to check it out. WOW! I couldn't be happier. Her pedicures are the most amazing thing ever. Anyone can do a pedicure, well almost anyone, but her attention to detail and her incredible massages makes her top in every singe list. Mai is so attentive and she bends over backwards to make you feel that you are on top of the world. I used to do gel mani, but my nails are super fragile and they brittle and break with easy. So, she suggested me to try dip powder. I will confess I was hesitant at first, because I love everything to look natural. I have seen others do dip powder and their nails, for me, looked fake like acrylic nails, so I was not a fan. However, Mai made a believer out of me. She makes them look super natural, as gel polish does, and the best part it last two weeks with no problem. I tried extending them to three but my nails do grow pretty quickly and hate the see the growth, so two weeks is perfect. I read a comment someone was complaining about cheap product being used and I can assure you that is not the case. As with everything, if you do not take care of your things, things will break. I do not fully know the circumstances why to this particular client her mani and pedi lasted less than a week, but I can guarantee it was not due to a bad service or cheap product. What I can definitely agree with her is that she did state that the service was amazing. To her I would say, give the salon one more try and she will be able to confirm this salon does not penny pinch and buy nothing but the best for their customers. I wholeheartedly recommend this nail salon and can assure you all, you will love them too.
Best nail salon in Weston! Family run business, Ti is the owner and he’s such a fantastic person. The salon is super nicely updated, modern and very clean. A must try! Support small businesses!
Really enjoy getting my nails done here. It's been my go to for four years. They're clean, nice and so far it's been a great experience ???? Today, got my nails done by Tesha(I'm sure I mispelled her name ????♀️) had a great time and she made my little nuby nails look nice again ????
I had 3 different people come over to do my nails and I simply had a gel polish on. So there was alot of waiting around. The lady would start then mess up, another guy would come over and take off all polish and redo. This happens at least twice but as you know gel takes a long time to cure between coats. The design was an extra $10 for "crystals" and my 10year old could have accomplished this. Overall I felt that I over paid for such a bad job and wasted time.
Place Pictures
Creative Nails & Spa Weston Info
Amenities
Accessibility
Amenities
Planning
Today
Opening Hours
Monday | - |
---|---|
Tuesday | - |
Wednesday | - |
Thursday | - |
Friday | - |
Saturday | - |
Sunday | - |
How to go there
Location
Places
Other Places
4. Star Nails