Quick Facts About S & D Professional African Hair Braiding & Weaving
Strengths:
1. Friendly and welcoming atmosphere: Many customers mentioned the friendly and welcoming atmosphere of S & D Professional African Hair Braiding & Weaving place. This is a strength as it creates a positive experience for customers and makes them feel comfortable.
2. Positive feedback on braiding skills: Some customers expressed satisfaction with the braiding skills of the stylists at S & D. They mentioned being able to do more with the style and receiving compliments on their hair. This indicates that the salon has skilled stylists who can deliver high-quality braiding and weaving services.
3. Talented sew-in services: One customer specifically mentioned being impressed with the sew-in service they received at S & D. This suggests that the salon excels in this particular service, which can attract customers looking for sew-in installations.
4. Good job with feed-in braids: A customer praised the younger girl at the salon for her feed-in braiding skills. This feedback indicates that the salon has skilled stylists who are able to perform popular and trendy braiding techniques.
5. Satisfied customers: Several customers expressed satisfaction with their overall experience at S & D. This is an important strength as it demonstrates that the salon is able to meet customer expectations and deliver satisfactory services.
Weaknesses:
1. Inconsistency with meeting customer expectations: Some customers mentioned experiencing difficulties with the salon not meeting their specific requests, such as the desired length or style. This indicates that there might be a lack of attention to detail or miscommunication between stylists and customers, leading to unsatisfactory outcomes.
2. Slow service: One customer mentioned that the braiding process took longer than expected. This feedback suggests that the salon might have issues with efficiency and may need to work on improving their speed to ensure customer satisfaction.
3. Lack of follow-up: A customer mentioned that the salon promised to call them back regarding a complaint but failed to do so. This indicates a weakness in their customer service and communication, as follow-up is important in resolving any issues or concerns.
4. Inability to provide additional services: One customer mentioned that the salon does not offer hair cutting services. This limits the range of services the salon can provide and may inconvenience customers who require additional hair services.
5. Poor attention to detail: Some customers mentioned issues with neatness and crookedness in their braids. This indicates a lack of attention to detail and precision in the styling process, which can result in unsatisfactory outcomes for customers.
In conclusion, S & D Professional African Hair Braiding & Weaving place has strengths in creating a friendly atmosphere, positive feedback on braiding skills, talented sew-in services, satisfied customers, and good feed-in braiding techniques. However, they also have weaknesses in meeting customer expectations consistently, providing slow service, lack of follow-up, inability to offer certain services, and inadequate attention to detail. These weaknesses should be addressed to improve the overall customer experience and reputation of the salon.
Best TL Reviews
This place is ok ,my daughter went here twice. I'm coo where I go in philly ,I'm not cheating on my African hair braider I've been going there for years and she's definitely better than this place and a whole lot faster. They are too slow for me I told my daughter those big knotless braids shouldn't of took that long.
I got my hair braided here 2 weeks ago and I love it. I get complements. I am able to do so much with the style that I was given. There was a slight misunderstanding, but it was correctly and I was not made to feel bad. Very friendly shop, I will go here again whenever I decide to get braids. I thought they were professional and thoughtful. Thank you S&D!
Do not go to this place! I had looked them up and ignored the negative reviews, but that was very idiotic. Yesterday I called and asked to get shoulder-length box braids at 9:30 am today and they said that time was fine and the hair braiding should take 4-5 hours. I show up at 9:30 today and the store is closed, I call the owner ten minutes later and they say they'll send someone over in a few minutes. I waited for 30 more minutes before someone came to open the shop. When we finally did get inside I showed them the style and length I wanted using multiple photos. They say that they can do it, but 3/4 into braiding my head I remind them of the length I want and they try to convince me that mid-back length is better. I insist that I want it short and they agree again that they can do that. They finally finish braiding and the length is mid-back. I had sat in that chair for close to 7 hours for a style that I did not choose and I was too fed up to argue so I just paid the $160 and left. Worst money I've ever spent.
Parts a mess I asked for knotless I have some knotless some individuals, they don’t braid neatly down. A waist of $200. Shoulda finished doing them myself.
I love when the younger girl does my hair I love how she does her feed ins I recommend them !!
Very nice friendly atmosphere! The workers does a very good job braiding. Respectful. Make you feel welcomed. Did my daughter hair twice and I was a satisfied customer each time.
She did an amazing sew in. Only problem is she doesn't cut hair and she didn't wash me before braiding me up so I had to try to find someone who will cut other people's weaves...very very hard to find. And thankfully I washed and dyed my own hair that morning.In the end I had to cut it myself. I will go back because it's the best sew in I've ever had but I will arrange to have it cut before I get it done so I'm not wrapped for 2 weeks waiting for a cut. All in all she is a very talented woman and a very laid back shop.
This is the second time I told them about the length of my braids I don’t mind paying the money but it seem like they all about the money $180 for the long length and it seems like that’s what they want to give people the long length when I told him I did not want that long length and my middle part was crooked they never fixed it they said they were going to call me back called back that day they never did this is my last time going to s and d
S & D Professional African Hair Braiding & Weaving Info
Amenities
Planning
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Appointments recommended
Payments
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Cash-only
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
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| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 06:00 PM |
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