Quick Facts About Rash's Beauty Supply
Rash's Beauty Supply store, based on the comments provided, exhibits several strengths and weaknesses. In analyzing these strengths and weaknesses, it is important to note that they are subjective and based on individual experiences. However, they can provide valuable insights into the overall performance of the store.
Starting with the strengths:
1. Excellent customer service: Many customers praise the store for its exceptional customer service. They mention being greeted upon entering and feeling satisfied when leaving. This indicates that the store values its customers and prioritizes their satisfaction.
2. Diverse product range: Customers appreciate that Rash's Beauty Supply store has a wide range of products, particularly on the haircare side. This shows that the store caters to customers' diverse needs.
3. Helpful and knowledgeable employees: Multiple comments highlight the helpfulness and knowledge of the employees. Customers feel comfortable interacting with them, asking questions, and seeking advice. This signifies that the employees are well-trained and able to assist customers effectively.
4. Affordable prices: The affordability of products is mentioned as a positive aspect by multiple customers. This suggests that Rash's Beauty Supply store offers competitive pricing, making it accessible to a wide range of customers.
5. Familiarity and loyalty: Some commenters mention their long-standing relationship with the store, being treated like family, and feeling appreciated as customers. This indicates that the store has built a loyal customer base, providing a positive customer experience over an extended period.
Moving on to the weaknesses:
1. Unwillingness to exchange or return products: One negative review mentions an incident where the store refused to exchange or accept a return without proper justification. This suggests that the store may have a strict return/exchange policy, which can disappoint some customers expecting more flexible policies.
2. Alleged overcharging: One customer accuses Mr. Rash, the store owner, of overcharging for products such as eggs and cookies. This criticism raises concerns about pricing practices and suggests that some customers perceive the store as taking advantage of the neighborhood.
3. Limited diversity of staff: A positive review mentions that all the employees in the store were male. While this may not be a significant issue for some customers, it could be seen as a weakness in terms of promoting diversity and inclusivity.
In conclusion, Rash's Beauty Supply store has several strengths, including excellent customer service, a diverse product range, helpful employees, affordable prices, and a loyal customer base. However, there are also weaknesses, such as inflexible return/exchange policies, allegations of overcharging, and a potential lack of diversity among staff members. Addressing these weaknesses while further leveraging the strengths would contribute to the overall improvement and success of the store.
Best TL Reviews
Their service is amazing, everytime i enter i’m greeted and when i leave i’m satisfied. 100% great customer service love these guys
Surprisingly, the other side has really good Jamaican food. They always have what I need on the haircare side.
Don’t not support hair stores as it is , got my hair done for my birthday trip never open the pack had a receipt for my purchase they refuse to take the hair back or exchange for what I actually needed for my hair. Overall no business should not exchange or return it sketchy from the rip. I thought they would at least exchange it out for what i really needed hair stores are rip off be careful what you buy
Employees here are very nice & have patience, & their products are great & affordable. Definitely recommend going to them :)
Mr Rash put is overcharging ppl on everything, eggs $7, dollar cookies $1.50. He's not pressed to be overcharging, The Jamaican Lady that cooks there is making plenty of money. It's trifling cause he's taking advantage of the neighborhood..
Everyone was knowledgeable about the products sold, helpful in comparison shopping, and friendly. Clean, great prices, and a decent variety. It was all guys and they knew their stuff. I felt safe asking questions and interacting over the answers. I'll definitely go there whenever I'm in Delaware. Shout out to Justin.
Only beauty supply store I go to.i go to where they appreciate my money.
Been going to Mr. Rash, since I was a kid. Always have been treated like family. May God Bless his soul ????????
Rash's Beauty Supply Info
Amenities
Service options
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In-store pickup
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In-store shopping
Health & safety
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Staff required to disinfect surfaces between visits
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Safety dividers at checkout
Accessibility
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Wheelchair accessible elevator
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Wi-Fi
Planning
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Quick visit
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 08:30 AM - 10:00 PM |
|---|---|
| Tuesday | 08:30 AM - 10:00 PM |
| Wednesday | 08:30 AM - 10:00 PM |
| Thursday | 08:30 AM - 10:00 PM |
| Friday | 08:30 AM - 10:00 PM |
| Saturday | 08:00 AM - 10:00 PM |
| Sunday | 08:00 AM - 10:00 PM |
How to go there
Location
Places