Off Centre Laundry & Tanning

+1 859-236-0999

818 Perryville St, Danville, KY 40422 United States of America

Open Today: -

Quick Facts About Off Centre Laundry & Tanning

Off Centre Laundry & Tanning has several strengths based on the comments provided. Firstly, its convenient location just three minutes away from the commenter's house is appreciated, especially when dealing with large items or multiple loads of laundry. The availability of machines without having to wait is another strength mentioned, showing that the laundromat efficiently manages its resources. Additionally, the facility's cleanliness is frequently praised, with comments noting that it is cleaner than most people's kitchens, the tables and floors are clean, and the tops of machines are also clean. The presence of friendly and helpful staff is also mentioned, suggesting a positive customer service experience. The price for tanning services is considered reasonable, allowing everyone to afford it. Lastly, the opportunity to tan while waiting for laundry is seen as a great convenience by one commenter.

However, weaknesses are also evident from the comments. One recurring criticism is the pricing of the dryers, with one commenter noting that it is expensive and another claiming that even smaller loads cost more. This suggests that Off Centre Laundry & Tanning may need to reevaluate their dryer pricing structure to be more competitive. Additionally, one commenter complained that their clothes smelled like wet ash trays after using the dryers, which could indicate an issue with the cleanliness or maintenance of the dryers. Another frequent complaint is the high number of machines out of service, which inconvenienced some customers and lengthened their laundry time. This suggests that the laundromat needs to improve its maintenance and repair processes to ensure that a larger proportion of machines are operational at all times.

Further weaknesses are revealed in the comments. One commenter mentioned encountering a rude and unfriendly worker behind the counter, reflecting negatively on the customer service experience of the laundromat. The requirement for a big sign over the large washers indicating that they should only be used for full loads suggests that some customers misuse the machines and contribute to longer waiting times for others. This issue could be addressed through clearer signage or additional staff supervision to enforce the proper use of machines.

Taking the comments into consideration, it is clear that Off Centre Laundry & Tanning has certain strengths, such as its convenient location, cleanliness, availability of machines, and friendly staff. However, the laundromat also faces weaknesses related to dryer pricing, machine maintenance, and an occasional lack of friendly customer service. By addressing these weaknesses, the business can enhance its overall customer experience and further solidify its strengths in the market.

Best TL Reviews

We like to use this laundry for large items or when we have several loads at a time, because it's just 3 minutes from the house. Have nothing but good things to say. Never had to wait for a machine, always cleaner than most people's kitchens, never seen a broken machine, and the people are friendly and very helpful. They are very good at their business.

Over priced and takes forever to fry your clothes. I have even tried doing smaller loads and it’s even more money. Will not return since my clothes smelled of wet ash trays the last time from using the dryers ????

They are reasonably priced they don't price gouge and everyone could afford to tan here and they have lotions reasonable

Was nice, the tops of washers and dryers were clean. The tables and floors were clean. The woman working in the laundry mat was friendly and helpful. There were many machines. The restroom was clean. Would recommend this facility.

We moved to the area recently and have had to use a laundromat. We were going to Dukes and they have so many machines out of service and it wasn't very clean. I decided to try Off Centre and will not go back to Dukes. This place is clean, they only have a couple machines not working AND they are less expensive!

The place was fairly clean and the price was decent but the worker behind the counter was rude and just not friendly at all. Probably will not return unless I have to, and would not recommend it to anyone.

Great business you can tan while they do your laundry

The place is clean. Attendances are very nice. I was highly disappointed today though. Too many machines were out of order. There needs to be a big sign over the large washers "Not to use unless you have a full load." All three washers were being used for small loads. I had to stay a lot longer than I should have.