Mily Nails

+1 573-817-9960

503 E Nifong Blvd # M, Columbia, MO 65201 United States of America

Open Today: -

Quick Facts About Mily Nails

Mily Nails place has received a mix of positive and negative comments from customers. In order to better understand the strengths and weaknesses of the establishment, let us break down the comments:

1. The first comment highlights a major weakness of Mily Nails - unsanitary practices. The customer mentions that the equipment is not sterilized between clients and that tools are used on multiple people without proper cleaning. This raises serious concerns about hygiene and the potential for infections. This weakness is a significant red flag for any nail salon and can greatly impact its reputation and customer base.

2. The second comment mentions that the pedicure received at Mily Nails was disappointing and lasted only 10 minutes. This indicates a weakness in the quality and thoroughness of the services provided. Customers expect a relaxing and enjoyable experience when getting a pedicure, and a rushed and unsatisfactory service can be off-putting.

3. The third comment emphasizes the rudeness of one of the staff members. While the commenter acknowledges that another employee apologized for the rude behavior, the initial encounter creates a negative impression of the establishment. Customer service is crucial in any business, and rude behavior can drive customers away and damage the salon's reputation.

4. The fourth comment praises the nail technician and expresses satisfaction with the services received. This indicates a strength of Mily Nails - the ability of the staff to form client relationships, provide personalized service, and deliver high-quality results. The commenter appreciates their long-lasting nails and the wide range of color choices available.

5. The fifth comment mentions a lack of professionalism on the part of the staff. The customer feels that the salon should have been open for another hour, and the employee's lack of inquiry about the desired service is seen as unprofessional. This highlights a weakness in the salon's scheduling and communication process, which may leave customers feeling unattended or overlooked.

6. The sixth comment praises the pedicures and eyebrow services offered at Mily Nails. This indicates a strength in the quality of these particular services and the atmosphere of the salon. The commenter appreciates the warm welcome and relaxing environment, which adds value to their experience.

7. The seventh comment focuses on the positive experience of getting acrylic nails at Mily Nails. The customer highlights the skill of the technicians, the longevity and durability of the nails, and the availability of unique color choices. However, the comment also mentions that prices are not listed, which can be seen as a weakness, as it creates uncertainty and potential for unexpected expenses.

8. The final comment highlights a significant weakness in Mily Nails' service. The customer experienced a lack of interest and attention from the technician, resulting in a poor-quality fill and subsequent problems with the nails. This incident demonstrates a lack of professionalism and skill, which can greatly harm the salon's reputation and customer satisfaction.

In summary, the strengths of Mily Nails include the ability to form customer relationships, provide high-quality pedicures and eyebrow services, and offer unique color choices. However, the weaknesses are significant and include unsanitary practices, rushed services, lack of professionalism, and poor communication. These weaknesses can greatly impact the salon's reputation and customer satisfaction levels.

Best TL Reviews

I am not one to write reviews unless it was really exceptional or really poor. I have been to nail salons all across the world and Mily Nails is by far the worst one I have ever been to. My friend and I originally went in for Mani/Pedis but after seeing the filthy techniques used here I shortened it to just a pedicure. The nail clippers, cuticle clippers and other equipment IS NOT sterilized between clients! In fact the man who did my nails used the tools on my friend first, rinsed them under cool water for two seconds and then used them on me! I have never seen such horrible practices in any nail salon in my life! Not only that, the nail files and pumice stones also are used between clients and all tools are kept in a drawer and not in separate containers to help keep them sanitary. I am shocked they are still in business with these unsanitary practices. Furthermore, prices are not posted anywhere and I made the mistake of not asking prior to the treatment. A $30 pedicure that lasts 10 minutes and likely will give you a nail infection is not worth it at all. AVOID AT ALL COSTS!

My boyfriend & I got our toes done here, we was so excited to go get our toes done & it literally lasted a whole 10 minutes like trimmed the nails, rubbed for like 2 mins & painted them & was done. Worst pedicure I’ve ever had. It was so disappointing I didn’t even get my nails done we just paid and left. I don’t recommend this place at all .

Guy working was so rude. When i walked in i asked how long was the wait. He said if i want to know how long i can come back tomorrow ????. I would have only gave it one star but the lady working was nice and apologized for the rude guy. Hoping he was just having a bad day

I am happy for all the people who are saying they would never go back as it will lessen my wait time and I will definitely go back, and yes even wait! The woman who does my nails is wonderful, remembered me after only one visit and even joked with my daughter about my adventurous selection in nail color. My first dip lasted 6 weeks and the one I currently have is going on eight. I have never left with anything other than spectacular nails... and the choices they offer are amazing. Love this place!!!!

I have been here a few times since I moved to Columbia because it’s right up the street from my house… there is always only one or two people that work. Today I went in… as soon as I walked in the man immediately informed me that they close at 8… it was 6:55, so ok… it’s an hour until you close, it does not say an hour before you stop talking clients. He never even asked me what service I was looking to get! I would have settled for a toe nail polish today… but I was never asked. Highly unprofessional.

They do an amazing pedicure and eye brows. I don’t get my nails done however have friends that have gotten their nails done here and they turn out fabulous. Highly recommended great atmosphere. Thanks for the warm welcome and relaxing environment.

I’ve been getting acrylic nails done here for the past 6 months and they always knock it out of the park! I always get compliments on them, I’ve never had one break (which is amazing because I’m a bartender and server), and they have lots of unique color choices. There’s rarely a wait which is a plus. They’re always friendly during the appt.

Only “negative” thing I could say is that they don’t have prices listed anywhere so the cost does vary sometimes and it can get a little pricey (Which doesn’t necessarily bother me, I always plan for the expense + a 20% tip before going in..which I feel like everyone should do anyways).

I’m not one to talk bad about businesses but I left this place feeling horrible. I was in need of a fill bad and after waiting 30 minutes it was my turn. Guy was nice at first but as he started my nails a group of college girls came in and He quickly changed. He was not interested in anything I said. He wouldn’t look at me, answer my questions and barely did anything. He was been rough and was cutting me because he wasn’t paying attention. I left with my nails looking worse then when I went in there. Within two days my nails were falling off and the ones that were on weren’t even attached to my nail so it would snag or get caught on everything. I was shocked and speechless but I paid for the worse service I have ever received..